Thank you, Office Depot. I placed an order online this evening (Friday), paid by debit and within…read more40 minutes, received a text that my order was ready to pick up ! "Awesome", everything went absolutely perfect. I pulled up in front of store to curbside pick up, checked in and my order was brought to my window in less than 10 minutes ! Superb Couldn't ask for anything sweeter. The young man that brought it to me, had a smile on his face and was very polite. I am extremely happy with this service, On-Line Ordering and Curb Pickup and hurray you had this printer cable in stock ! Once again, Office Depot, you came to my rescue on an item and I appreciate it.

Absolutely never come here for backpacks after Back To School sales. I was trying to get a Jansport…read morebackpack because you know, they're popular and durable and stylish and cute. I saw a sign that said 50% ALL bags (excluding BUSINESS CASES). I got a black Jansport bag and ring it up at the register. It says 54.99. Keep in mind it didn't say anything about the exclusion of Jansport bags. So I was really pissed because nowhere on the sign it said that Jansport bags were excluded. TJ at the register ended up giving 20% off the bag due to the whole situation. If you're going to have a sale on items, please make sure to make any excluded items visible so customers get as upset as I did.

Wow! Exceptional customer service from Keith! He was polite, professional, friendly! Because of his…read moreexcellent service, I'd come back to Staples for all my office supply needs!

Horrible service! Plenty of people staffed but only one person checking out. Got busy and a line…read moreformed so they created another line and had everyone in the previous line go to the back of the new line. What kind of sense does that make? unprofessional and a waste of time

I dropped off a prelabeled package to be mailed via FedEx on 2/7/2024 at around 10am. The associate…read morewas beyond rude, impatient, and acted as though she had better things to do than her j-o-b. From start to finish, it took 25 minutes just to get her to 'accept' the package and print me a confirmation receipt. 25 minutes of her sour attitude and her hating the world. It is now 2/9/2024 and my package is MIA. There is no record that FedEx even received. I called the Office Max store only to be told by some guy that it wasn't their issue. The package wasn't in their store any longer so it is on FedEx. This place is trash-if you don't want to lose your packages and want someone to give you good customer service-go across I20 and go the real FedEx store....I have learned my lesson.

Store is empty, shelves are almost empty, and bringing in Fed Ex shipment takes 20+ minutes. Not…read moreworth your time.

I've had to do quite a bit of printing lately, ranging from papers to posters, and Office Depot has…read morehit the nail on the head every time. I really appreciate their efficiency and accuracy. They keep you updated throughout the order process, and their check-in system is well managed, keeping everyone flowing smoothly and aware of their place in line. Everyone on the printing team has been knowledgeable, professional, and kind. The store itself is always clean and organized, with team members throughout the floor ready to help and assist whenever needed.

I am new to this area, so this was my first time visiting this location. I called and spoke with…read moreKendra to see if they provided a certain service. She was very courteous, customer focused and friendly over the phone while answering all of my questions. I then made a visit and was greeted cheerfully by Kendra and Anthony! There wasn't a wait at all. Anthony took very good care of me in a very timely manner. He was very customer focused, patient, very good listener and very kind. What an amazing experience from the beginning to the end. I will definitely visit this location again; and for sure will tell family and friends about this location also.

Oh how the days of full on customer service has slowly escaped us over the years, and that…read morementality has caught up with these stores, this one being the most recent experience. I came in just to make copies. years prior, I could email them in and they'd be waiting for me. This wasn't the case on this visit. I came in and emailed the pages I needed to a new QR code, that then sends the file to the Fed-X server. From there, the customer personally, not the staff at the store getting paid to do this stuff, has to tap a digital screen to pull up the file, send it to the printer, scan the credit card, program paper size and copy amounts, and then it starts copying. The quality of the copies were ok, not stellar. Having worked with Xerox for several years, I knew from an instant what needed to be cleaned on this particular xerographic machine. It need some touching up to make the super clean copies I'm used to seeing. For the store, I'll say it was clean. It wasn't cluttered up with unused stock, it wasn't really dusty, and there wasn't a visible pile of boxes waiting to be shipped out. It was fairly empty, in all fairness it was just before lunch, and there wasn't anyone but myself in the shop. The lone staff member was helpful enough, tho as I'm used to having done, the staff used to take care of everything.

Brett was amazing! I needed a few copies of my resume! Everyone in the office asked how they could…read morehelp!

These guys are simply the best. I own two companies and have done printing with many other…read moreestablishments. These guys have the attention to detail, reliability and speed of service I require.

I'm not sure why there are terrible review from the past but today, I had a difficult one-off…read morespiral binding project for them to do that others turn away. Although difficult to do the whole job, they took care of me on what they can do and it was excellent! Both Shuna and the gentleman at the store (apologies for not catching his name.) took the time to talk to me, told me of possible issues and went above and beyond to get me taken care of. I now know why my old staff at URSCorp (now AECOM) uses them! This is my one stop shop for personal projects and will have my pharmacies and business partners use them!

Took 15 mins for me to be assisted at the front desk when there were zero customers. Had four…read moreemployees look at me straight in the eye and kept walking. The woman who eventually helped me was not very helpful at all and seemed dismissive. All I wanted were some decals and branding on products. She said she'd call me back with a quote and never did. Rather drive an hour or two away just so I can get better service.

I love working with this company. Mark has been nothing but helpful every step of the way in…read moregetting my printing needs met for my business. He takes the time to make sure I understand exactly what I am getting, makes suggestions to ensure my customers receive a top quality product and is always courteous. His price is fair and his production time is on point. Finding this company has saved me a lot of headaches with printers as in my experience they will do anything to rip you off and are pretty difficult to communicate with. Look no further for your printing or packaging needs. This is your guy! The Saint Bernard Keg

The absolute worst experience I have ever had. The used car salesman, who I believe is the owner,…read moreis the rudest person I have dealt with in a long time. He dresses like a complete slob but wears a really sweet blue tooth earset all the time though, so he has that going for him. Seriously though, I brought something in to be printed in poster size on foam board. I needed it by the next morning and he told me he would have to stop everything and would be losing money so it would cost $150, and would be ready by the earliest at 3:00 the next day. Obviously I wasn't going to pay this and he says "Good luck kid" as I walk out. I called Staples down the road and asked for a quote on the same poster and a time frame. They said "well we are a little backed up at the moment so it will probably take about an hour and it will be $39." Needless to say, I will never go back to this tool running this hole in the wall shop. I run a business where I need 10s of thousands of flyers printed yearly and was looking to bring my business here. I wouldn't come back if he did it for free.

An awesome place for your shipping, printing, and Amazon Drop off location. Conveniently located in…read moreBurleson. Staff members are friendly, helpful, & knowledgeable. Special thanks to Maci for all her help ! I recommend this store to everyone !

Easy to access location that accepts Amazon returns. Staff was friendly, fast and courteous…read more Never spent more than a couple minutes dropping off items at this location. Great job guys!