I had two bath towels monogrammed and I'm very happy with the product. They turned out beautifully…read more It was $10 for each towel. I was told it would be about a week and a half on the order and I had to call after 2 and a half weeks when I hadn't heard anything (they were ready). Better communication would be great but overall I had a pleasant experience.

First of all, when I went in, they were pretty short and not very welcoming. I felt like I was in…read morethe way and I was the only person there. I was treated much nicer and kinder at another company I've used before. So, I needed FOUR letters in black thread done. The company I mentioned I used before that I took it to finished 8 names in three hours and I picked it up on the same day. THAT company even spelled a word wrong (my handwriting sucks) and fixed it on the spot. I wish I had gone back to them.... That company was too far for me this time, so I picked THIS place instead. I should have made the drive. It was 11 days after I took my blanket in. Yes, they say it "might take 5-7 business days" but it was literally FOUR LETTERS. Ridiculous! I'd expect this long of a wait on a larger project or something more difficult than a Times new romans four letter word .... I also had to contact them TWICE before I ever got a response from someone for an update. In a world where there are many options for embroidery and other places can do it cheaper and quicker, this company needs to step it up. 3 stars for turn around time, communication, and friendliness. Can't say anything about quality because it was four letters in black thread - Not hard.

The service was 10/10! Quick & easy! No limit to their work!! which is amazing when one it's a last…read moreminute design! Chaotic Designs for the win!

I have to agree to the other reviews on here that Sarah is by far the best custom design individual…read more/ owner you will ever meet in this world! I love how cute her store is! She never fails me when it comes to custom designs t-shirts for my family events! She made these designs thus far. She has a creative mind at heart and does the best for last minute requests. I promise you will fall in love with her work. She earned a long time customer for life right here! Sarah is also very genuine and the sweetest person you will ever meet. She makes you feel super welcome and comfortable! We love Sarah!

They do embroidery and custom apparel. Fast and friendly service…read more Did some softball uniforms for me.

100% happy with the work they did for me. I needed new stockings embroidered to match the ones I…read morealready had. They took the time to go through hundreds of fonts to find the one that was the closest match. The staff was very helpful, friendly and professional. My project was done in no time at all. Prices were very reasonable. I highly recommend this business to anyone.

I have been thoroughly disgusted with Custom Stitchez and would not recommend them to anyone…read more My first red flag should have been that I had to harass Cathy to get her interested in even creating the patches I desperately needed to deliver to customers. That alone took 7-10 days and two visits to her shop. Then, once I confirmed she was actually working on the patches, the process was rushed at best. On the day I expected them to be ready, I received a text from her of the patches laid out on a white background. In my mind, she was getting my approval before they were cut. I approved the image and AGAIN confirmed with her that the patches would be cut out. She agreed. Then I was told in order to receive these patches, I would have to pick them up before noon as she was leaving town for the long holiday weekend -- Presidents' Day. What time did she inform me of this? 10:30 AM!!!! I get my husband to pick up said patches and am unaware there is a problem with them until I see them at 3pm. I immediately reached out to Cathy and my messages went ignored until three days later. Thus began a string of promises and fallacies on her end that have still not been resolved six weeks later. Ultimately I paid a set up fee and full price for patches with the intent of building a long-term working relationship with Custom Stitchez, and have yet to receive the correct item. Not only does this reflect badly on Custom Stitchez, it makes me hesitant to rely on any local vendors.

Excellent service, polite and professional. I'm always able to purchase the items I'm looking for…read moreor they make I get the item I need. The clothing is always of excellent quality.

My first time visiting this Greek vender and I most definitely will be back. Her selection of…read moreshirts, jackets, sweaters, hats, etc is extensive and the pieces are very unique. Not to mention her customer service is A1. I called this morning and was able to confirm that I could come to her shop later in the day.