Wow! Exceptional customer service from Keith! He was polite, professional, friendly! Because of his excellent service, I'd come back to Staples for all my office supply needs! read more

Horrible service! Plenty of people staffed but only one person checking out. Got busy and a line formed so they created another line and had everyone in the previous line go to the back of the new line. What kind of sense does that make? unprofessional and a waste of time read more

Grouchy rude lady at the printing desk fighting with another customer. Used the printer. It didn't work. No help or refund offered from the workers. Manager came handled it will. Refunded the money. Michael deserves a better job. Don't come to this place read more

I work from home and used to buy all of my paper, ink, and misc supplies from staples online because the prices are better than in the store. Delivery became a nightmare with missing items. I once received an empty cardboard box that should have contained $200+ ink. Most recently, I received 1 case of paper when it should've been 2. The driver actually told me, "they always mess up loading the truck. It might come tomorrow. " I Still haven't received it. Looks like I'll order from Epson for ink and Amazon for paper/supplies. Staples is too unprofessional and can not meet my business needs. read more

Everything could improve. Low staffing no one can help with questions. A manager came out and spoke to a couple and was so rude and short with them. He told them this is the holiday season and we are busy. They left. Such a disappointment. He couldn't help me either have a refund because the pictures I printed came out super huge but no one was around to ask about sizing although the wrong size he could have at least gave me the pictures. This place is a joke. read more

I spent over $500 here to get a new printer, some toner, paper, all that stuff. I'm upset over the fact that after 3-4 weeks, it no longer worked as it should. I bought this to help my business, and it crapped out. They were not willing to honor a return of any sort and said I had to take it up with the manufacturer. I guess I'm just SOL on it? Makes you not want to ever come back. read more

Terrible customer service at the print shop! stood there for 12 minutes before anyone even asked me if I needed help. Told the manager and he could have cared less. Seemed like everyone there was mise just being there and I was disturbing them by being there.Needl to say we cancelled our business account with them, read more

So in continuation i opted to get the work done @ office max and i was in and out fully satisfied with the scope on work in 30 minutes and only cost 3% of what staples quoted $30 bucks vs $1k!??!....so if you are using these copy center dont do staples do office max read more

No help. Tried to print from my APPLE phone...not compatible. So, I rented their computer for $.40 a minute. Still not compatible. Realizing this after about 90 seconds and I was charged $1.40! read more

Was so pleased with the personable service I received from Mary Jane! She walked me through what I needed to print out posters for my sons graduation from my iPad. She was so patient, friendly, and they turned out wonderful!! I'll be back! Thanks again! read more

Staples - Graduation Tri fold board - Printing Services Near Me - Mansfield, Texas

Went in to get my passport photo done, and they were out of ink and out of paper for passports. Came back a week and half later and still no ink and no paper. Like how of all places does staples not have ink and paper? read more

Poor service. Woke behavior from employees. Gen Z rude to boomers. Won't ever shop there again. Prices are rediculous.

Why anyone would send a package through UPS at staples is beyond me. They aren't liable or responsible for a thing. They state "We assume no liability for the delivery of the parcels accepted for shipment nor for loss or damage by any cause to the parcels or their contents while in transit.." staples words. They also overcharge for shipping. Do yourself a favor and don't use Staples to ship anything unless your good with wasting money.on items your intended recipient will never receive. To date I've never had a package make it to the recipient when I ship through Staples. Money making scheme imo. read more

They had just the product we needed after searching several stores. The people working in the store were very helpful & understood what we were looking for. read more

Printing services here are slow even if you pay for express pick up i had an order and didn't pay for express on a Saturday morning a simple black an white order and was called a few minutes before closing that the order was ready could not pick it up until Monday, I had to make another order on Monday paid for express so as to avoid a similar problem and order was not ready until almost 8 not 6:30 which is the time i PAID for and was still charged. read more

Terrible customer service. Although they had the chair I wanted, the assistant manager told me she couldn't sell that last one because of company policy. I drove 8 miles to south Arlington & OfficeMax sold me their last chair of the same style. They even carried it to my truck and wished me a good day. Huge difference in how they treated me. OfficeMax definitely has better employees than Staples. I won't go back to Staples Mansfield as long as I can drive a little further and get top notch service. read more

Manager Robert is a rude SOB he was helping my wife then he turned to help someone else. what a joke. He's new and hopefully he will be gone soon. Izzy picked up his slack thankfully or wife would had went off on him for the disrespectful self towards her. What a joke customer service is slowly dying in the world!!!!: read more

They will always get a five star review for me Chelsea was so knowledgeable about the different paper that my information can be printed on She showed me an example so that I have a clear understanding of what I was buying. I appreciate that and Mike when I came to pick up my things he also show me a couple of examples of the other papers that I could have printed my flyers on as well it was great service all the way around I appreciate that store those employees. They have amazing staff thank you thank you thank you read more

Do NOT use this location's printing services. They will tell you a time to pick up your order then it will not be ready when you arrive to pick it up even if you cone a day later. They will also tell you they close at a different time than posted on their door. They are unprofessional and always behind. read more

Went to pick up plain #10 envelopes. Out! will be restocked in 4 days! No help. Just "we're out!). Dug around and found some #10 security behind the window envelopes. Of course more expensive. When I asked if I could get a discount on them the clerk just looked at me and said "Do you want them or not?" Paid for them and decided I need to find someplace else to do business. read more

Picked up my new dell laptop today! Quite a line inside but they sent back up quickly to the front of the store to get everyone taken care of quickly. Very friendly staff that are quick and efficient at their jobs. However the guy in the computer department doesn't so much know his specs on the models they carry. read more

I emailed them the copies, I wanted and set up my pickup time, they copied early, and kept calling me the day before I wanted them, asking me to get them...NO. When I pick up, the email I sent them cut off part of my border, and THEY DIDN"T TELL ME that, they just printed them....When I balked, she rolled her eyes at me, and said thats how I sent it to them, AWFUL, WASTE OF MONEY!! read more

I went in to asked about the weekly deal Lenovo 330s with an AMD Ryzen 7 2700U processor for $499. Ad says FHD (full HD) screen. In laptop specs, FHD means 1920x1080 resolution - compared to HD which is 1366x768. They only had a Lenovo 330s with Ryzen 5 on display with an HD screen (1366x768) with a label next to it saying a version with a Ryzen 7 and the same 1366x768 screen is available. I asked the salesperson (lady wearing a "HP" jacket) if the weekly deal is for an FHD or an HD laptop and she started "advising" me on not to nitpick the specs and how the screen is going to look the same so-so quality at this price point regardless of whether it's HD or FHD and how she had been doing her job for years. I thought that was ridiculous, as I asked a simple question, whether the max screen resolution for the unit in the ad is 1920x1080 (FHD, as printed in the ad) or it is 1366x768 like what the in-store label says. read more

Staples - Staples ad showing FHD screen, contradicting with in-store label saying HD screen. - Printing Services Near Me - Mansfield, Texas

I asked for 4 things printed on a certain gray...they have like 20 different grays to choose from and different styles and feel. Ridiculous lol! Service was a little slow though. read more

Great office supply. Noticed good prices on office chairs. Neat, clean store and well laid out.

The assistant manager and floor associate were super nice and patient. They took the time to make sure everything with my online order was correct. They went above and beyond to ensure i had a good staples experience. read more

I came in for a print order, this was first for me. The print person, Kyle, was very knowledgeable and got my order to me right on time. I really appreciate that she was also able to fix some of the problems with the original I gave her. I was skeptical at first when I read some of the other reviews, but I did not have that problem. Kyle explained the time factor along with alternatives that were available. I will definitely come back again! read more

I had ordered several 24x36 posters only to find that they were 23 x 36 1/4. I had them re-do the work and had to wait until the end of the day for them to finish only to find that we still had to crop the posters to fit the frames because they were still off. Was not impressed and will not use this location again. read more