Amazing service! Will definitely be back! He fixed my battery and I haven't had any issues with it…read more I will be back to repair more phones

On April 30th 2026, I reached out to Mobile repair labs and everything seemed fine, he asked for my…read morephone type and color and ordered everything that same day and I paid $209 that same day, he informed me that the parts will come the following day and he'll come and fix my phone. He shows up at 9pm on the 3rd of May and fixes my phone in 20 minutes tops. He hands the phone back and it appears to be good but then I immediately got a "not a genuine Apple component" message and he says it'll go away after three days. I paid the remainder of the bill 104.91 and thought everything was good. Immediately after he left I noticed my screen wasn't the same in the dark. I can see the back light and every time I tapped it was like pressing on a flat screen tv. My camera wasn't picking up in the dark like it was before, my phone would dim randomly even though my brightness was at a fixed position it was over heating. This Man replaced my genuine oled apple screen for a cheap $40 lcd screen and charged me $300 dollars for it. I reached out immediately and told him what was going on he said he'd order the parts and they'd be here on Tuesday the 5th, I reached out and asked for an update he said fedex messed up the timing of delivery and it'll be here on Wednesday the 6th(still in may). I reached out again on Wednesday from a different phone number I immediately got a response for a quote because he thought he had a new victim. I told him who I was and asked for an update only to be ghosted. Please do not go to this person if you care about genuine parts and service. I will admit he "fixed" the phone fairly quick but skimped out on cheap Chinese parts for a better profit whilst costing me more . Tisk tisk tisk.

really good communication super fast staff is super nice 10/10 definitely coming back to them if I…read moreneed any repair

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.

I called Ryan, manager of both the Midlothian and Waxahachie locations, in a panic. Without naming…read morethe other place, I was given an inaccurate explanation as to why my laptop shutoff (and I potentially lost projects). Ryan went above and beyond to help, the Midlothian store also jumped in to help. Project saved!!

Yesterday morning I was unable to get a phone charger to plug into my phone when I got in my car. I…read moretried another charger & it wouldn't plug in either. I went to the AT&T store & they thought that the pieces that hold the charger in were blocking the charger from going in & said they could not fix it. I went to Twisted Tech & they said a piece of a charger had broken off into the phone. Bryson was so pleasant & helpful and was able to fix it in seconds! I highly recommend Twisted Tech! https://www.facebook.com/TwistedTechIT?mibextid=LQQJ4d

CPR cellphone repair Technician Bo he is a straight-up honest professional with thr knowledge…read morerequired to address your cellular needs. Tell him Big Richard Recommend him...

The new Manager David is honest and has great integrity. He made every effort to diagnosis and…read morerepair my cellular phone. In the end the fault was likely the processor. They didn't charge me for their time even on the 2 items I approved because they did produce any results. Big Richard Waxahachie Texas

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

I hope I am not messing this name up. But Siddiq was amazing. He immediately started looking at…read moreways to save me money. He wanted to make sure I was happy and I left with a better screen on my iPhone as the last guy in Dallas that fixed it used the cheapest screen he could and charged a lot. Needless to say, this is where you want to go to get your items fixed! Had a great conversation and felt like it was important to him that I felt like family. I truly will not go anywhere else as long as they are around. Heck, I was even given a water while I waited the 20 min that ended up taking less than 10. He saved me money, treated me like i mattered and after working all night, put a smile on my face. The phone feels new as I write this. Please take the extra time to see him, I bet you will be highly satisfied with the customer service and quality of work! Thank you so very much!

they fixed my screen, they noticed battery swelling, fixed battery and will be back to fix screen…read moreon camera! fast reliable service!! Also got me a case with screen protector to make sure I keep my phone in good shape.

Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

My name is Josh Sursa and I've had AT&T for over 20 years. We just purchased a new home November…read more15, 2021. We started the process of getting new Internet service at our home on November 11, 2021. We were told someone would be at our house on November 17 and waited for more than four hours and no one showed up or called or emailed to state that no one is coming. We called AT&T back the evening of the 17th and they stated someone else has an active account at this address. We got the previous owners on the phone with AT&T and they never had your Internet service at this home. They even drove to an AT&T store on November 20, to prove that they never had AT&T service. The previous owner is a cop and told AT&T that the previous service must be fraud as the home is one year old and they were the only owners. At this point we were told everything has been cleared and a new service technician would be scheduled to show up at our home to connect our Internet service. On the 21st we went to the store and spoke to the manager. She manually entered our technician request. She stated they would be out on the 22nd or 23rd and we would get an email confirmation. We never received any emails so we followed up daily on the phone with AT&T and spent over two hours every call trying to get this resolved. On the 23rd we were told to provide proof of residency documents. We have emailed the warranty deed to our home as well as a bill showing we have electrical service at our home. We have emailed this information three different times and AT&T still cannot clear our account. (Case ID 72717292, Case ID 72748776, Case ID 72755110). On Thanksgiving morning we finally were able to schedule a technician to come out on Friday the 26th. The technician came out and hooked up the equipment but sill cannot provide service because he said the previous owners have an EarthLink account that is still connected to this address. We bothered the previous owners again asking if they would double check that their prior account with EarthLink was canceled. They called and confirmed that their account was canceled. We called AT&T back and spent two hours on the phone with four different people letting them know again that the EarthLink account was canceled. We were then told because according to your records the previous account is a business account it would take 15 days before we can have an answer on whether we could get Internet service. My wife and I work from home and make a living by using Internet service. We have been working from home for 20 years and never had such issues. We have done everything AT&T has requested (which has changed every call we make to your company) and there is still no resolve to our problem. We have been told by multiple managers that they were looking into it and would call us back. Only one has called us back of the eight we have spoken to. However the message remains the same-nothing can be done. We have exhausted all options over the phone and are asking for your help to fix the situation so we can work on Monday morning. Please look into the ridiculous run around we have been given. We have tried to report this as fraud since it clearly is and that hasn't been resolved either. We have had an easier time buying this house than obtaining internet. The system is clearly broken. Please help resolve this.

If I could give them a negative star I would. The most unprofessional and rude staff. The Hispanic…read morelady did not want to even try and speak Spanish to a customer just rudely responded. Never coming back to this location.