Amazing Mechanic Shop. Sport car friendly, repaired my…read moreCamaro very fast and perfectly! My new favorite local mechanic. -Max

I've brought my CR-V to this auto shop a couple of times. Great guy who owns the shop. Very…read moreknowledgeable, honest, & reasonably priced.

I was dispatched this business through Verizon's Roadside Assistance. They were the 2nd company I…read morewas assigned after I originally was A Plus Transportation and Towing failed to follow through on my rescue & an 80+ min wait. As soon as I was assigned to Allen's, I was in the right hands. I called to assure there were no concerns that I had a flat tire. The gentleman was kind and confirmed no worries on the request. Not more than 5 minutes later my driver was on the way. I was picked up and dropped off sooner than the original estimate I was provided through the 1st company. The driver was friendly and fast. He was able to easily assist me, load my car into the flatbed and get me to the tire center. They take pictures before they touch your car as well as when they drop it off. I pay for the roadside assistance through my phone carrier so no exchange of payment was needed.

I only used their towing service but it was fast, significantly cheaper than competitors and they…read morewere able to put the car in my garage. I would recommend them again for at least a tow!

I've been looking for a good, honest shop for my 95 YJ for years and when my vehicle failed…read moremiserably at emissions testing, I had to find a shop that could guarantee I'd pass after repairs. Apex Auto was on the top of the Google's list for emissions repair in the Valley, so I held my breath and hoped for a clean bill of health. To my greatest satisfaction, the team at Apex was able to accurately diagnose and repair my Jeep within a day, and one of the best parts was they also tested it for me so I could register it even before I picked it up! The level of customer service at this shop is A++ as well. They fully explained what was happening to my vehicle and the repairs they had to make to get it up to standards again. My Jeep is running like a champ! This family owned shop certainly has my future business and I highly recommend anyone take their vehicle here first. Thanks!

Well, Apex did the trick! Motorhome pulled strong all the way to Flagstaff on that trip and has…read moredone Monument Valley and the Rim several times since. Thanks again, Apex. So good to know there are still honest, hard-working shops out there. Fun side note: I couldn't help but notice that all the guys working there had biceps like tree trunks. They all looked like they benched 300. That, and the U.S. flag draped over the toolbox made me think maybe Uncle Sam funded the physiques. Their work ethic sure looked military as well. An impressive group of young men who know how to work as a team. I sure wish their shop was in Gilbert so I could go there regularly.

Car buying process was super quick and salesman was responsive. I've owned my Palisade since April…read moreand still loving it! Just went in for my first oil change was pleasantly surprised they did it for free. They also took care of a recall and provided a loaner vehicle. My service agent, Ashely, was super helpful and kept me posted the entire process. They have a huge inventory of cars and don't feel overly pushy, if you're in the market- definitely swing by.

Hey all, Just wanted to share what's been happening with my 2019 Hyundai Elantra. A few weeks ago,…read moreI took my car into the dealership after it broke down. They told me my engine was seized due to rod bearing failure-- at 88k miles, which, as many of you know, is exactly the issue that's been recalled or covered under Hyundai's extended warranty for this model/year. Same exact engine that's been having issues (2.0 NU MPI) The dealership said they were missing maintenance records and asked me to provide them. Luckily, I've always taken care of my car and changed the oil and did filters/rotations and the works. I was able to provide dates of ALL oil changes I completed that the car was being properly maintained during those times. Despite all that, Hyundai still denied the claim, saying it was due to "excessive neglect"--which is just ridiculous. I met every requirement and provided clear documentation. When I called Hyundai Corporate to understand what they meant by "excessive neglect," they refused to elaborate and told me the case is closed with no option to appeal. Here's what I've done so far: Filed a complaint with the Better Business Bureau (BBB). Filed with the National Highway Traffic Safety Administration (NHTSA). Filed with the Bureau of Automotive Repair (BAR) - someone has already been assigned to my case and will be visiting the dealership soon. Hyundai pretty much told us it's not their issue and we are screwed. Even though they have KNOWN issues with the same year/model/engine. I would never recommend getting a Hyundai, the engine in my car seized at 88k miles with identical issues that recalls are known for but they wouldn't even admit to it and kept saying "it's out of warranty". Please be aware and avoid buying a Hyundai at all costs. Horrible experience but it shed light to how crappy of a company they are and how much they don't care about their long time customers.

Chance went above and beyond for us when we were interested in a Mazda they were selling there…read more From start to finish he never had a bad attitude even when we were trying to haggle prices. He listened to us and made the car buying process a bit more easy going and less intimidating. Thank you Chance!

I had the pleasure of working with Kristen and Crystal. These two ladies are amazing! When I was…read moreready to give up, my husband contacted Courtesy Jeep looking for a female sales associate to work with me, and I was matched perfectly. They went above and beyond to get me into the perfect vehicle and were more than patient with me. My payment is exactly what I asked for, and my trade allowance was more than I expected. The finance process was easy we were in and out. Thank you Courtesy Team.

Best shop I've ever taken my cars to by far and I'm old. Extremely competent and fair and honest…read more You will not regret it! Sincerely, Greg Stafford 5 Stars

1 star since I can't go lower. The shop is NOT RECOMMENDED. The mechanic, Curtis, is trying to take…read moreadvantage of a young poor college student who asked for help with diagnosing a problem with cylinder one on a beat up 99 Buick La Sabre. Curtis was informed at the beginning the steps already taken like changing the spark plugs, wires, etc. The young man even 'smoked' the hose lines to check for leaks, and fixed two. So the easy solutions were already tried, and it still was giving engine warnings within a short time after resetting the OBD. Note: The spark plugs were bought online at AutoZone and picked up at local shop. Later, AutoZone manager and a mechanic working there confirmed that the plugs sold were 100% compatible with this car and are OE. They also said that the insulator gets cracked only when being removed, not when installed. Plugs were installed only a week ago. Curtis called and said the car was done and said repairs were $450. No quote or diagnostic details were given over the phone. When arriving to discuss, Curtis was asked why he did unauthorized repairs when only a diagnostic was requested. He said he was done talking, and was very rude. He took great delight in informing that the car wouldn't be allowed to leave without payment. This sounds like a set up for a fraudulent mechanics lien. When asked about the diagnostic fee, he said it took him 2 hours to diagnose what he claimed were the wrong plugs (obviously a lie), and the rate was $120/hr, so $240 just to diagnose! He replaced the spark plugs, that's all! (Plugs is the first thing everyone will try, Curtis was informed as above). AN INVOICE WAS NEVER RECEIVED. Note: most auto parts stores will scan the computers for free, and we knew where the problem was (cylinder 1, not the plugs), so why would anyone pay for what they already knew and had informed the mechanic? After a considerable amount of discussion, he started with just the huge, expensive diagnostic fee and he would reinstall the old, now broken, plugs. The plugs had cracked insulation which only happens when removing, not when installing per trained mechanics that were consulted. Would you want broken plugs put in your car, especially when you know the mechanic broke them? It would not be safe! Is the shop willing to let this happen? Will they accept liability when the car stops and crashes? We are considering what legal options are available, like negligence or fraud if not corrected. It seems to clearly be faulty misdiagnosis since we know for a fact that the issue was not the plugs. The real problem is still unknown. We no longer want this clown touching our car anymore. We will be returning tomorrow to speak to the owner, but I'm not optimistic. They've received bad reviews most recently. Only good reviews were years ago, up to 4 years past. AVOID THIS ESTABLISHMENT. I will update with any news. If no update, then no resolution was reached.

Rafael really cares about the customer which makes all the difference in the world…read more I am 74 and have been driving my truck since brand new for 36 years. It is highly important to be able to trust your mechanic. I had a suspicion my last mechanic had no respect for me by the miles put on by the test drive. At the next oil change this new mechanic, different outfit, discovered the filter was way newer than the oil. He surmised the oil wasn't changed when the filter was. He did discover a small piece missing that involved the carborater. He told me it didn't affect anything and to just drive it but he said he'd see if he could make the part and come back and put it on. He was a mobile mechanic. I said I wouldn't drive it until he put the piece on. A lot of time went by. Eventually I found out he got sick. I spent hours pouring over reviews. I spent more time talking and texting. I prayed. When Rafael heard my story he came right out 3 hours later. He looked at where the part was missing (turned out it was just a neck to some box that held the air for the carb), went back to his shop, he has a shop too! made the part, came back and put it on. He offered to jumpstart me too for free but I pay for roadside assistance which I never use no need to, so I said I'd wait and get jumped the next day and drive it around an hour to charge up the battery which I did. I prefer to drive when the least amount of people are out because I drive the speed limit and get honked at. I am still overwhelmed I'm not stranded anymore. Priorities are most important. Putting your Creator and Saviour 1st will always be successful and it's a commandment! Remember "Seek ye first?" No matter how busy he is, he takes the time to explain any and all actions. You will not be disappointed. I had read that one negative comment weeks ago and it caused me to bypass this lifesaver outfit for me. His wife explained to the customer that made the claim somewhere else on another site I believe. I had thought he didn't work on carboraters from that negative comment but that was a wrong conclusion on my part. Rafael doesn't mind explaining things.

Very great experience.. Rafael was called to diagnose and then replace my radiator. Very…read moreprofessional and a very good mechanic. Even after having to travel over 100 miles to track down a radiator that fit my Ford edge, he stayed late to make sure he had the job done the same day. And it didn't break the bank.

Steve at NOE Imports in Mesa AZ is the real deal. Fast, reliable, honest, and genuinely friendly…read more He was informational and never once made me feel clueless with my Audi A3 Quattro. Being a woman at auto shops can be stressful, but Steve was respectful and fair with pricing. So refreshing to find an honest mechanic. Highly recommend!

Not even worth 1 star. We had satisfactory work done on our Audi Q5 but we took our 1999 Toyota…read moreCorolla in for a simple fix to put a starter in and they kept our vehicle for 4 days Thurs-Monday. They said part wouldn't be in until Friday then out of the blue 2 hours later they said starter was installed after saying they couldn't get part till Friday in Phoenix. They said car was still not running. They kept it Friday Sat. Sun. Then Monday morning out of the blue they said it was running. They quoted 550.00. Then switched it to 790.00 for total 3 hours labor. We definitely got scammed. We marked it as a lesson and will never go there again with our 4 other autos. Becareful they will take advantage of you!!!