such a great store with amazing staff!! my favorite is bree! she's so easy to talk to and has great enthusiasm when interacting with customers. i deeply appreciate all her knowledge on the products in the store and phones. PS... if you need a screen protector GO TO BREE she's the best! read more

WOW! talk about trying to immulate someone--this particular store has no originallity of heir own...they have tried to COPY one of MY favorite stores in Sacramento--I have been to the pink spot in natomas many times and I happened to be in elk grove one day and drove by and saw this store--well to my amazement I thought my fav cellular accessory store had opened another location. Let me reassure you this organization is NOTHING like the original Pink Spot in natomas. I had question the man who was there and he told me 100% they are the same company..well as you can see from my reviews I go to the original all the time and my last visit there I spoke to the manager and she informed me NO they are NOT the same company and have nothing to do with one another. Basically after the sucess of the pink spot you will find people that are BOTTOM-FEEDERS and try to immulate other successful companies just to try and fool the general public. As I almost got dupped into thinking they were same and the fact the manager guy said they were...... well the lies will be told along with the copying of a successful store. So I guess this is a WARNING to all.......this elk grove accessoize place is NOT the same as our FAVORITE accessory store in Natomas..... also I was just informed by my gf that a store on howe ave opened and they also are TRYING to COPY the Pink spot--- DONT BE FOOLED NOT THE SAME CUSTOMER SERVICE NOT THE SAME NOT THE SAME NOT THE SAME read more

They sell cheap Chinese made phone covers and screen protectors. Be advised that they don't warranty any of their products. They installed my screen protector and I discovered bubbles and dust behind it after a few hours. When I returned they wanted me to buy another screen protector and would not warranty the one I purchased just a few hours ago. Stay away. read more

Very disappointed about the customer service at this store. Was sold a faulty charger and not compensated for time or inconvenience of having come back twice since the store closed early. Manager would not speak on the phone and told employees that he could not offer anything beyond a product exchange. Previously, I had been kind and given the company a two star. This was because I was able to exchange the chord for a different product. However, it is incorrect that the store stayed open twice for me. I visited once from a 40 minute drive when the store closed despite calling and then came back the following day in the middle of the day. So, that is being dishonest. Unless, of course, it happened to multiple parties in which a one star would also be merited. Unfortunately, none of this would have happened if the product worked. There are similar reviews about the service. Not being honest, available, or considerate to customers does your company a disservice. Save yourself the headache and go to Target. read more

Came in the other day to pick up a screen protector, and an iPhone dongle for my car because bestbuy charges a little too much. All the employees were extremely helpful and nice! I got everything I was looking for without paying too much, definitely would recommend 10/10! read more

I looked all over to find a cell case for my HTC One X. Only results were Best Buy and At&t. Both had very limited selections. Lucky for me I spotted a sign shaker advertising this store and I pulled in. WOW! Like a kid in a candy store I couldn't decide what I wanted due to the huge selection. They really do cover all the brands and models imaginable for cases (including various brands/sizes of tablets too). Check this place out for any phone related accessories you might not even know were made! read more

if you want a selection of phone cases this is the place to go !! great customer service & really great at putting screen protectors on :)

I agree they had a large variety of phone cases, but if the employees working there are more preoccupied with their conversation than helping a customer, they'll never make a sale. The lack of customer service skills displayed was top notch. read more

Went here today for the first time. We were immediately greeted and assisted. The pregnant woman that helped us was friendly and looked up my kids phones online to see which case would fit. The prices seemed fairly reasonable. I know that businesses in Elk Grove have to deal with higher rent than neighboring cities. I always take that into consideration before I blast them for prices. I will probably be back soon for a phone charger. They do offer a frequent buyer card. I think you receive a stamp for every 5$ spent. read more

I went here hoping that I would get a quality case for my phone since I actually saw the case before buying. However, it's not worth paying $20 for a case you could find online for $10 that will fall apart just as quickly. I won't be returning. read more

I found this place on Wednesday the day before thanksgiving when I was looking for a case for my new sony experia z3. There are no cases available for this phone! So I walked in here and they had a case but not one that I could make work. They told me they should have a delivery the next day and to call back. I then saw they had screen protectors and the woman helping me put it on. It took her about 10 minutes and 2 screens to get it on my phone. She was distracted by 2 of her friends that were there talking to her. Finally she gave me back my phone and then went back to her friends... I stood at the cash register for about 5 minutes until the guy that works there came and helped me. I didn't catch his name but he is super friendly and helpful. He gave me a punch card and explained their loyalty program to me. He said to call back on Friday and the phone cases should be there. I called today (Friday) at 1:30 like he said and he let me know they were not there but he had tracked them and they would definitely be there later in the day. Around 7:30pm my wife and I went to the store to pick up a case. The store was completely empty except for the 2 employees talking to each other. My wife asked if the cases had come in and she was told they had but that they received 6 boxes that day and they could not pull out a single case. We explained that we had been waiting since Wednesday and asked if we could get the case in the morning? We were told no they are to busy and that we should try back on Tuesday... Seriously Tuesday?? I'll go back to Amazon.com and fine a case, this store has very poor customer service from the women that work there. We were there at 7:30pm on Friday night and the store was completely empty... they could have sold us a a phone case. read more

This store is awesome! Employees are great. Aaron, the owner, is extremely friendly and really tries to help, just like the rest of his crew!! They have a HUGE selection of ALL types of accessories for EVERY phone! Wen in to buy a screen protector (about $5) and left with that, 2 new phone cases, an armband for my phone while working out, a couple charging cables, an iPad screen protector, iPad Bluetooth keyboard, ipad case and stylus! I think I spent $100 about on all my stuff which is WAYYY cheaper than any of the popular department stores that carry these type of accessories. They still all work great after 3 months! I will without a question return to this store for ANY electronics accessories I ever need. Thank you Accessory Store! read more

I like this place it has a lot of accessories for phones and tablets. I been here a couple of times and purchased tempered glass and a button for my iPhone but I recently had to get a new phone so I needed another tempered glass. The one I had previously came with two and it was for the front and back, they didn't carry anymore so the owner said he would order it and put one on hold for me and to come back in 10 days. I waited 2 weeks just in case and went back after work today. I went in and the owner wasn't there but they said they didn't order it because they were having problems with other ones of that kind so they didn't want to buy it since it was wholesale. They told me that when I went the first time but said they would order it. I wish they had taken my information down so I didn't have to waste time driving here when they didn't even order it. read more

I love it, location is great and the selection they have on the floor is fantastic. We get greeted when we walk in. They are friendly and always willing to help you find whatever you are looking for, bonus we were able to show one of the employees are phone and they knew exactly what kind it was and took us to the phone cases. Wirerless headsets also sold here! Definitely will be a returning customer!! Thanks again Aaron & to your crew!!!! read more

I LOVE my new phone case! So helpful and patient while I looked and wanted to see what the cases looked like on my phone. If I ever feel the need to change up my phone look I will be back! read more

I came here with my mom to find her a new screen protector, as soon as we got there we were helped by Bri. She helped us find the best screen protector for her phone and even put it on for her and we were in and out of there! read more

This place is great! They have so many verities to choose from! And so many cute cases! Plus they have great customer service. The decor is just like their sign GREEN! Prices are great. Definitely cheaper than most places but good quality! Quality and quantity. .and not overly priced.. What else could you ask for? read more

Loved the selection for finding a case for my Galaxy S3, the staff is really nice and helpful. I found exactly what I needed and had my questions answered perfectly. read more

Buyer be ware! They do not offer any returns and the clerk did not inform me of this at the time of purchase. Yes it is printed on the receipt, but I think they should do a better job of informing customers! read more

I went in the purchase a case and Bluetooth keyboard for my new iPad. Personally, I feel that quality customer service and respect is what makes a company worth while. The entire time I did not feel respected and the employees were joking around with each other. While making my purchase the cashier did not know how to use the register and their database. (Neither did the person she asked to help her) I came back a few days later to return what I purchased but when I entered the employees were crowded together and one said, "what can I do for you" and I said I needed a return and everyone was quiet until one person finally stood up and said, "I'll take care of it". Unfortunately this person did not know how to make a return. I also found out that they only do store credit which is frustrating to me because I don't really want to buy anything from them again. Oh well, hopefully things improve for them. Improvements: 1.) Training employees on register 2.) Customer Service Training 3.) Employees that actually care 4.) More quality merchandise read more

Lots of different options, good prices, really knowledgeable and polite staff, nice little rewards card so you can come back and get five bucks off after you spend a certain amount, no high-pressure sales people and no one bugging you, so pretty good little set up and options. read more

I love their selection of cases from that store but most cases I come home with end up ripping or breaking that same day. Whether it's loose stitching or an uncentered clasp, I've seen it all. read more

I was passing by this place today and decided to go in and take a look. There is so many cases and a lot of choices for my new iPhone 7! And the prices are so competitive. I had to get 2 lol. Glad I found this place! read more

They have a huge selection for other phones so that's a plus... I Called because I have a Z force Droid and not many stores have cases for this phone, I asked so you have a large selection, yes we the response, they had 4... The other store was honest and said we have a few and told me the colors, I would have went to the other store closer to me because the have a few wallets and colors, not just black... Answer a question honestly when someone asks, don't try to just get a sale .. read more

Good old fashioned service is hard to find. Had a screen fixed and they had faulty product from their vendor. We waited for the product to arrive and they overnighted my granddaughters phone to Washington for us. Thank you. She's a happy young lady!! read more

I love this store. I always come back here to buy stuff for my phones. I just bought a new Iphone and Ipad. They are really good in installing screen protector, they make sure you walk out with no bubbles or dirt.And, one thing I like about this store, is that they let u try cases on your phone. The sales representative waits patiently until I pick the right cases. Unlike, online it is cheap but it takes forever to ship it and sometimes they ship the wrong case or it's broken. I will definitely recommend this place! Great service. I notice too, everytime I come in here people that work here is friendly and store is organize and clean. read more

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I visited today with my mom and sister to look for an iphone case. The girls constantly followed us around the store as if we were going to steal something. It was very rude and made us so uncomfortable that we left. The cases are overpriced and i can find the same ones on ebay for 5 dollars. read more

Your store was recommended to me for what I needed for my cell phone.On the first visit my purchase was incorrect. I returned the purchase a few days later only to be told I would have to speak to the manager. Expecting a hassle I explained to him that his employee suggested the item I purchased and it turned out to be the wrong item. To my surprise he gave me the refund. Aaron the manager listened to my problem. He was very patient and respectful and answered all my questions. I walked out with exactly what I wanted. Would have given them 5 stars if I didn't have to make the second trip. Because of Aaron I would recommend this store. read more

Im always satisfied everytime i shop at this store. Great customer service and reasonable price!

Make sure that you look carefully over their products. I bought a case for $20 and it started pealing off that night. They have a no return police that they don't tell you about just to make you blow your money.... read more

I just bought my new Iphone 6 and i thought they would not have anything for it yet because it still new but when i came in here to check they have a pretty good selection and the price was good, I spend $15.99 for my case,the lady let me try some cases make sure it fits well on my phone plus i get screen protector for $6.99 and the lady that was helping me put it on for me perfectly without any bubbles and dirt. I will definitely come back to these store. Great customer service:) read more

Been coming here for accessories for my phone for a while now and I really like it. The owner is a really nice guy and the stuff I got always lasted a long time! Good place good price! read more

Great selection & cheap prices. Very good in store cust service. Wish they had Sunday hours though.

This place is amazing!! They always have everything I need & the customer service is great! They greeted me when I walked in & helped me find the perfect case for my iPhone 6s! Thank you Accessory Store! read more