The cell phone Accessory Store is pretty awesome. There is a large selection of cell phone covers…read more They have an awards program. The prices are much more reasonable than what the cell phone companies offer. The staff is always helpful and friendly.

After a few unexpected circumstances that involved me having to get a replacement cell phone twice…read morewithin a few months time, I ended up with a brand new Samsung Galaxy S21+5G from T-Mobile. I usually stick with the same phone for years because I just don't like change. But it didn't take me long to adjust to the newness and I couldn't wait to find the perfect cover and screen protector. That's when Joe K took me straight to the Accessory Store in Elk Grove. The minute we walked in, I knew I would find what I was looking for here. Even the products online just didn't wow me. This store had a huge number of assorted cases on display for most brands, makes, and models. The clerk on staff was very helpful and knowledgeable about their merchandise. I had a hard time making my selection, but I finally found a bling style rhinestone encrusted case that I had always wanted! I also got a screen protector to go with it. The nice young man who was assisting us, put it all together for me at no additional charge. Joe K also purchased a vehicle cup holder/cell phone stand and two car chargers. The prices were very reasonable. Never did I think that we would have a fulfilling shopping trip at a phone accessory store! Now, I feel better about protecting my investment from possible future damage. It's no fun being a klutz!

A few months ago I gave them a unusual challenge I suppose with a broken LCD dashboard for a…read moremotorcycle that just needed a screen replacement. They were able to open it but thats where the service stopped. I got my LCD back opened and paid for the labor. I was told they would look for a replacement LCD for me but never did. I called to follow up and just end up giving up and completing the fix on my own. On the plus side, I learned how to repair my own LCD dash so thats a plus.

Super helpful and quick. The customer service was great as well, I just walked in and within 5…read moreminutes they solved my issue!

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!

Bryan was amazing and helped me restart my phone over the phone without having to actually get it…read morerepaired and saved me so much money. Definitely recommend to give these guys a call. - Tiffany

I'm very grateful to find Bryan to repair my phone in Elk Grove. He was very responsive and was…read moreable to repair my iPhone 15 Pro quickly. Bryan explained the type of screens and my iPhones specific screen. It's been 3 weeks since it was repaired and I've had no issues, works perfectly like new! I would absolutely recommend him for your repairs!

THE ADDRESS IS WRONG. but I did call the phone number and the guy that was working was very kind. I…read morehad drove across town to three different cricket locations and they all said they were open but when I arrived they had gone on their lunch breaks for OVER an hour (the one on florin road i don't recommend) the representative here waited until I got there to help me troubleshoot shoot my phone and was awesome. Thank you.

Regular Cricket customer, came in and Brian helped me out. Super nice guy and explains the sales…read morethey had going on. Ending up walking out with a great deal on the iPhone 13 and still hooked it up on the case and glass. Really sweet of him, thank again!

Dear Verizon Management,…read more I am writing to express my disappointment with the service I received at one of your store locations. I went in to pay my bill since my account was recently changed to "cash only." However, the employee assisting me informed me that he could not accept cash payments, which was already frustrating considering the inconvenience of having to come into the store to make a payment. To make matters worse, I was charged a service fee -- which doesn't seem fair when I'm the one going out of my way to pay my bill in person. When I asked the representative a few questions regarding my account, his response was simply "I don't know." That level of customer service is disappointing and reflects a lack of proper training. I strongly suggest that management provides additional training to ensure employees are knowledgeable and equipped to handle customer inquiries professionally. Customers should feel supported and confident that their issues will be addressed effectively, not dismissed. Thank you for taking the time to review this matter. I hope this feedback helps improve the customer experience at your stores.

This store my family member and I went in to the store to pick up both of our phones. Came to find…read moreout that the phone that was ready was mine and my family members phone was back order. When they had called us told us that our phone had arrived but did not specify which phone up until we had gone in person to find out. Also, to add more one minute the guy that helped put my family and I told us that one minute I would need to trade in my phone then shortly after told my mom I didn't need too and that I could keep both our phones.

I have had repairs on my phone done at iPhone Clinic a few times and there's no other place I'll…read moretake my phone when something is wrong. Yesterday, I was having an issue with a blocked charge port that prevented me from plugging anything into it. I've had the charge port replaced a few times on this phone, so I figured it was gonna be another 2-4 hours and $100ish. Turns out-- the kind gentleman at the front was able to perform an extraction service in about 60 seconds for a fraction of the cost! I couldn't be happier with my experiences here and definitely recommend.

Do not bring your electronics here!!!! No communication, lack of respect for their customers, and…read morethey have no idea what customer service looks like. Do not trust them with your electronics!!! Ended up calling another phone repair place. Got my repair completed for $40 cheaper than quote by this outfit and the communication was great. No issues whatsoever and less than 1 mile away from this location.

Great experience, was helped quickly and efficiently by Eddie. He worked with me and the 611 call…read morecenter to receive the hulking issue. He was friendly, thoughtful and helpful.

Don't go here. They are deceitful. My daughter and I came here to specifically upgrade her phone…read more What do they do instead?? Add the next up plan. It is not needed-we always stick with our phones for at least 3 years. We go back to the store before 2 weeks of our upgrade to remove the next up plan and just send us to customer service. It clearly says online the ATT store can remove it. That says something about their reps are trying to up their quotas. On top of that the agent added the $50 insurance plan without my knowledge, when i have insurance on individual plan already on my account. Horrible customer service here!!!

Best place to fix your phone in Sac! I had a very good experience getting my phone fixed there…read more From the moment I walked in, the staff was friendly, professional, and willing to help. They clearly explained the issue with my phone and the steps needed to fix it. The repair process was quick and efficient, and my phone has been working perfectly since. I really appreciated the great customer service and smooth overall experience. I would definitely recommend this place to anyone needing reliable and timely phone repair services.

They did an amazing job & super fast on fixing my broken camera. I would highly recommend!read more