I visited this store for the first time today, eager to check out what I thought would be a unique place. Unfortunately, my excitement quickly turned into a deeply unsettling experience that left me not only disappointed but also disturbed by the treatment I received.
Upon entering the store, I was immediately drawn to the beautiful selection of fountains. However, my enjoyment was short-lived. From the moment I stepped inside, I noticed a man following me closely. At first, I thought maybe I was being overly sensitive or misinterpreting the situation. But as the man continued to trail behind me, I began to feel genuinely uncomfortable. I tried to brush it off, thinking I was perhaps just being cautious. However, after a few moments, I realized this was not normal.
I had taken out my phone to take a few photos--something I often do when I'm out shopping, especially when I'm considering potential purchases for family gatherings or holiday events. But as soon as he approached me... notice it was security, he informed me that I was not allowed to take photos. I was caught off guard; this was my first time in the store, and I had no idea this was a policy. I apologized and tried to comply, but to my shock, the guard continued to follow me around, making me feel like a criminal.
The entire experience was both demeaning and distressing. I felt as though I was being profiled, and honestly, it left me wondering if my race played a role in the way I was treated. I understand that stores may have security protocols, but this level of scrutiny--especially without any explanation or warning--was uncalled for. It felt like an assault on my dignity.
I left the store empty-handed, unable to bring myself to support a business that treated me with such disregard and suspicion. I don't live in the area, and while I understand that certain neighborhoods might have security concerns, that doesn't excuse the way I was made to feel. I should never have been made to feel less-than, and I should certainly never be made to feel unwelcome based on assumptions about who I am or where I come from.
I won't be returning to this store. In fact, I will be advising my friends and family to stay away as well. There are far too many businesses that value their customers and treat them with respect, and I will continue to support those instead. If you're considering shopping here, please be aware that your experience may be a far cry from what you'd expect in terms of service and respect. No one should have to endure the kind of treatment I did today. read more