Went to Loyalty Pawn this Sunday and had a great experience…read more The staff was friendly, and the storefront was nice and clean. Had to buzzed in, which was confusing and unsettling. The good news is that everything once inside the door was great. I was there to find a guitar, and they had a decent selection of not only guitars but other nice musical instruments as well. Almost went home with a nice drum set as well Found a Fender Stratocaster that was perfect. I had great customer service the entire way through. I got a solid deal on the guitar and an amp. They threw in a few small pieces, which I needed since it's been so long since I have played and I appreciated them putting those little extras into the deal and not trying to nickel and dime me the entire time. Actually, during the hour there with the sales rep was easy going, didn't put any unnecessary sales pressure,. The sales rep was truly helpful and gave straightforward answers and help when I asked him any questions. I would recommend that anyone looking for a less costly option to purchasing new goods check out Loyalty Pawn. Great job and thank you for selling me my cool ass music maker. I'll be back probably for that drum set soon.

I went to loyalty pawn. I needed some help. This is a great place. I believe the owner helped me…read more Super nice guy. Also super professional guy.

I went in with a question and the staff was very helpful in answering my question…read more I wasn't there to either pawn, sell or purchase anything. It was very slow and I think my visit was a nice distraction for them.

Came in and bought some jewelry as gifts for Christmas when I got home I noticed I didn't get my…read more receipt so I had to deal with that Also I noticed one of necklaces I gotta had a taped price tag on it when I took it off its was broken I went in the next day they were open and the service was so horrible they said it was my fault and had to pay to get it fixed I will never buy from this pawn shop again These people are so shady not only did the Gold necklace I bought break but I also got this one and the first day I gave it to my best friend the diamond fell out this is the worst Pawnshop ever They are

Eyeballed an estimate for my gold bracelets, would not write down the offer, the behind the counter…read morestaff were talking to each other the entire time while I stood they not knowing what us going on. Very sleaze ball feel.

Horrible customer service and seems like a shady business. I wasn't even able to go in because they…read moresaid they only accept appointments but when I attempted to call them to make an appointment they said call tomorrow and wouldn't allow me to make an appointment.

I have walked past this jewelry store many times on my way to Marshall's, but I was happy to…read moreremember it when I searched for a jewelry repair location near me. Over a month ago my hamsa charm on a 14 K gold chain had snapped off and since then a lot of weird things happened. I have worn this necklace and leave it on 24/7 for over ten years. Thankfully I could retrieve the chain and charm where it fell off and after all the weird things happened I knew I needed to get it repaired and back on me where it belonged. I was helped by a very professional, kind, and competent saleswoman who gave me the charge and scope of service for the repair. It was definitely the best $68 I've ever spent. I dropped it off in a Monday and it was beautifully repaired and ready on Saturday, and was sparkling from a lovely cleaning. My necklace and I are reunited. So grateful to Golden State jewelers! I will definitely continue to come back to this jeweler for repairs and possible purchases. It truly is a family business and it shows.

My husband and I brought our wedding rings to Golden State Jewelry to get resized, and we had such…read morea great experience. This is a true family run business, and you can feel it the moment you walk in. Everyone we worked with was warm, welcoming, and easy to work with. The turnaround time for our rings was reasonable, and the price for both the repair and their jewelry pieces is very fair. They also have really unique pieces in the shop, and they can even design something custom for you. Overall, very professional, friendly, and dependable. I highly recommend them and will continue to do business with them.

Approximately two years ago, I was looking for a coin and currency buyer to help appraise my aunt's…read morecollection (with my aunt's approval). I met with Rick and had him appraise the one binder I brought at the time. He took his time initially reviewing what I brought and asked me to give him an hour to review everything. He offered a pretty generous offer at the time. I thanked him for his time and diligence and told him I'd keep in touch. After my aunt passed away, I slowly brought her entire collection to them. My aunt stated in her will that I would act as the seller of the coins and I remembered Rick's thoroughness and friendliness, and I decided to return to them. Rick and John have been phenomenal. They valued the collection honestly and thoroughly, and they both informed me when something was face value and educated me on what my aunt had in her collection. They've been generous with me, not only in the value of my aunt's collection but in making me comfortable. They've even referred me to someone who specializes in Chinese coins and a nearby mineralogist for the few odd gemstones that were found among my aunt's collection. After over a month of bringing them my aunt's collection, watching, and learning from them, I fully support and value everyone there for their passion, dedication, thoroughness, and honesty. If you're looking for honest, fair, passionate, dedicated coin and foreign currency appraisers and buyers, head over to A&D Coin and Jewelry Exchange.

Absolutely wonderful business! I took in a coin to sell and they paid top dollar. I really…read moreappreciate their honesty and competence. Will definitely be utilizing their services in the future!

I came in to the store trying to find a merchant at Arden Fair to help me swap a band on my Suunto…read moreCore Alpha Stealth. Chelsea was very helpful and they even wouldn't take any money for the service! Very attractive displays and good lighting made the environment feel special.

I've been a customer of Devon's for many years, and up until recently, the customer service always…read moreseemed reasonable. In the summer of 2024, I purchased a diamond wedding ring for my wife. As part of the warranty, the ring has to be brought into the store every six months for inspection in order to keep the warranty valid. I have honored that requirement every time. Unfortunately, the center stone--the largest diamond in the ring--has come loose several times. Each time, I've had to bring the ring back and go through their repair process, which can take several weeks. By the third time this happened, I was told the ring would need to go through a more extensive correction process and could take a month or longer. Obviously, my wife is extremely unhappy with having to repeatedly give up her wedding ring for weeks or even a month at a time. At that point, I respectfully asked Shawn, the branch manager, whether the ring could be exchanged for the same ring or another ring of equal value. My reasoning was simple: if the same stone has repeatedly come loose, there appears to be an issue with the ring itself or the workmanship. No wife wants to repeatedly part with her wedding ring for extended periods of time. Instead of addressing that concern, Shawn initially tried to upsell us to another ring that was twice the value- as part of their purchase program. We declined because, quite frankly, I was uncomfortable spending even more money when there was already an unresolved issue with the product I had purchased. What surprised me most was how quickly the interaction changed once Shawn realized we were not interested in spending additional money- keep in mind he and I always had what I assumed was a "good relationship " and also men of faith. I then reached out to the district manager, Sandy Marlar. Unfortunately, that conversation was also extremely disappointing. I was told that my options were essentially to leave the ring for another lengthy repair or have the same type of repair performed again, which could still take several weeks. I also asked whether I could speak directly with the owner of the company. I was told that I could not be given the owner's contact information and that the owner was out of the country and would return the call to her or to me at his convenience. Considering that I have spent several thousand dollars with this company on my wife's wedding ring, necklace, charm, and diamond wedding band, all on the same day, I found this response extremely disheartening. When I asked why an equal exchange could not be considered--especially since I was being told the ring would essentially be rebuilt and returned to me like new--I was told that doing so would be a loss to the company and therefore was not something they were willing to entertain. That is where my biggest disappointment lies. The customer service appeared to be satisfactory as long as there wasn't a serious problem that required the store to stand behind its product. Once there was an actual issue that required accountability, my experience was completely different. This experience has made me question the company's commitment to its customers and to standing behind the products it sells. For that reason, I cannot recommend this store. And I want people to consider one other thing: I actually followed their warranty requirements and brought the ring in every six months, despite the inconvenience. I did exactly what I was supposed to do to keep the warranty valid. Now imagine how this situation could have turned out if I hadn't made that commitment. A wedding ring is more than just another piece of jewelry. It carries significant sentimental value, and customers should feel confident that the company they purchased it from will stand behind it when there is a legitimate problem.

Always very helpful staff and good customer service. I always return for anything phone or iPad…read morerelated. Staff is knowledgeable and friendly.

The cell phone Accessory Store is pretty awesome. There is a large selection of cell phone covers…read more They have an awards program. The prices are much more reasonable than what the cell phone companies offer. The staff is always helpful and friendly.

My husband told me about this place (raved about it, in fact). As an avid collector, he buys a lot…read moreof silver (and I have my own smaller investment of bullion and bars). So when the time came to make our first (modest) purchase of gold bullion, naturally we went to Mom's Silver Shop. And he wasn't exaggerating. By far a superior shop to any others in the area (and likely the entire Sacramento Valley and beyond). I believe either my husband or I have visited every shop in the tri-county area and this one tops them all. Most of our bullion purchases were online (APMEX, etc.) because of the scarcity of sufficiently stocked "brick and mortar" venues for purchasing precious metals. Until we found Mom's Silver Shop. This is not one of those shops where there's a meager handful of random coins/bars in one or two dusty showcases. "Mom" has an awesome selection (so much so that we walked out with more than we originally came to buy. :) The owners are very friendly and knowledgeable, as were their 3 adorable little dogs (mini dachshunds, I think) who gave us a very warm and friendly greeting as we were buzzed in. Even my husband, who doesn't care much for small dogs, was charmed and couldn't resist bending down and getting some love from these guys. Mom's Silver Shop's prices are very competitive, and their selection of gold, silver, and copper was a veritable buffet of bullion and bars! No pushy salespeople here! Nor did they hover (at least not in any obtrusive way). "Mom" (Joyce) and John were very engaging and my husband and I both struck up conversations. Joyce pointed out items that she thought we'd be interested in -- but didn't try to push a sale. (Probably didn't have to with us -- I was like a kid in a candy store.) Our visit was more like visiting family than a business. We walked out with a bag of new treasures, and we look forward to our next visit. Husband's birthday is coming up so Mom's Silver Shop is definitely on the top of my list of stops on my birthday shopping run. If you collect (or invest) in gold/silver, etc., and if you haven't paid Mom's Silver Shop a visit then you're missing out.

Went in and they tried charging me double spot price for silver American Eagles. Needless to say I…read moredid not buy.