Saved us! We looked for an outdoor parking space for weeks and had no luck. Public Storage on…read moreHobson was so quick to help us. Max and his crew are so friendly and professional. This is the only place we will be recommending to anyone who asks. Right location, right people, and right prices!

Stay away from this establishment! They are total crooks. Despite purchasing the insurance we have…read morelost. When we moved our things in we, unfortunately, had the mishap of having 2 boxes that were left outside our unit. We received a phone call from them the next day saying we had two boxes that had remained in the hallway. I was grateful and thank them but and let them know that I was in between Montreal and Toronto and not back for another 3 weeks only when I returned I was informed that they had thrown away my boxes. I was absolutely stunned and frankly devastated because the value of the boxes was very important and precious to me. I was offered no compensation and was told that the management doesn't want them to keep anything for customers. And that the cleaning crew threw out my two boxes. That is obviously not what they did with the boxes. I stayed for a full year in their establishment in despite this since most my things were already there. I offered a reward to get my things back but obviously never got them back.

Went in to talk about buying moving supplies, Mike and Oliver helped by asking questions about what…read moreI was packing. They didn't try to sell me anything that I didn't need. Thank you.

Mike & Michael are absolutely awesome. Very reasonable price…read morefor downtown Toronto, great security and the customer service is second to none. Highly recommend.

rented a unit for over a year. Didn't require it anymore so emptied it and found large framed…read morefamily pictures had water damage, and completely ruined. Put in a claim. almost Two weeks went by and no one had contacted me regarding the claim. after sending email with pictures. Over the week I called 4 times, never reaching a live person, having to leave voice message Each time. Was finally contacted to say claim was submitted and being processed. Two weeks later no contact again from anyone. Over the following two weeks 4 phone calls were not returned. Called a 5th time, only this time I went to the sales line, which is always manned by a live person. And as expected, call was immediately answered by a live agent in Customer Service, where again, I left a message requesting a callback from the Ajax location to call me. Message was delivered Thursday June 18 approx 2pm. Will update when I receive my callback.

Clean, safe, monitored facility and terrific staff!! Barb and John are wonderful! So nice,…read morefriendly, and a pleasure to deal with. My hat goes off to them. I had two storage units at this facility. The climate controlled ones are great. Clean and easy to use and get to. Also had two outdoor units and they were problem-free. After one year of having all my items in the units here, everything came out just as I had placed it in there. Zero issues. All items kept safe n' sound. If I ever need storage again, I will certainly go here! Hope to never need it again though. 5++++ stars!!

When i stored my products with storagemart it got broken into. Someone had picked my lock and…read morestolen all my items inside. Immediately i reported the crime, i waited for the police for 3 hours than they called me and said let's have an officer come another day because they were busy...wtf. So i turned towards the manager for help to further investigate the surveillance and hectic i will sit and watch the videos with them. They said, "NO!" and i also knew they weren't going to do anything after i left... FML i lost over $30k worth of photography equipments and Storagemart and Police did not give a fk. I knew i wasn't getting back the items i worked 3 years to purchase. Storagemart had mandatory insurance all customers must purchase. As much as i didn't care about $1400 i was supposed to receive from insurance because it was such a small return to what i had lost, it was at least something to help me start from scratch. Eventually after talking to the insurance for few days they finally got back to me for how much i will get getting. They said, "Hey you will receive $0 because there were no forced break in or no damages." You can tell the person is used to saying that because she had no emotions and was straight blunt about it.... This was hard for me to write down and remember not just because i was robbed but the police who we should be able to depend on in this situation and the storage company who was in charge, both weren't willing to help at all or even willing to let me help them either. That's how i knew my products were gone and there was nothing i could do but this write this and move on.

fits perfectly on what i needed at the right price. i recommend storage mart for the friendly and…read moreknowledgable staff . they guide you every step of the way and tell you then and there any hidden fees if you miss your payments.

Great experience. Young but professional movers. Did exactly what we asked them to. Super helpful…read more Made our move a breeze. Note that we did all our own boxing and unboxing, so their part was only labour and truck rental.

This is without a doubt the worst moving company I've ever hired. I'm going to just state facts in…read morepoint form. To summarize, in case you don't want to read this: There were thousands of dollars of damage done, they were slow and sloppy, they didn't work hard, and only responded to my damages claim after 3 emails a couple weeks apart and the threat of a lawsuit. On the way in: -They were extremely slow. They worked like they were getting paid by the hour. They did not show care, or seem to have any strategy for wrapping items nor putting them in the truck. Most of the time one person would be working and the other person would be watching them. -After I specifically instructed mover Eric to please put moving blankets between each painting and picture, he agreed. I came back 10 minutes later to see he had stacked all 15 pictures and paintings against each other, with nothing in between them, not even going back to back, front to front. The weight and friction of this (especially wires against the front of each piece of art caused many scratches on both the frames and actual art, seriously damaging them. He could offer no explanation as to why he didn't do as he said he would, and commented that they were in fact damaged, and that he knows that often the frames are more expensive than the pieces. Although parts of this are covered in their waiver, the damage occured not during the move, but before, because the mover didn't actually wrap them. Estimated damages to frames and art by art repairer: $3000 -Eric later decided that even though I asked him to please wrap our fabric headboard before moving it, that it was ok not to, and that it was a good idea to please it fabric side down on the floor of the garbage room/moving area. Then later, on the floor of the dusty, dirty moving truck -After I asked mover Alex to please get back to work, he had a freak out, screamed at me, stopped working and walked off. The boss (Denis) came by and couldn't find him. He was pouting in the truck, as his boss was doing his job for him. He was in there, getting paid, not working, for over an hour. Eventually Denis convinced him to come out and work, but he mostly just stood around. -They stored our stuff for the week while our new place was undergoing renos. Because of the trouble, they waived the storage fee which was very nice. They also didn't charge us for wardrobe boxes, which again was very nice. A week later on the move in: -They used 3 movers to speed up the process. They lifted an armoire (fairly heavy) and placed it down too hard on one leg, and it snapped. -1 mover (Mike) arrived from the storage facility to our house, and got to work. Even though he left at the same time as the other two, they decided to go for coffee (while we were paying them $135/hour) and arrived 25 minutes after him. -They dropped the aforementioned armoire down the stairs while moving it 5 times. This was due to constant miscommunications about how to lift it. I've moved this armoire with my dad 3 times and never had a problem. We are not professional movers. Yes, 5 times. Of course it was dented all over with gouges and scratches. Estimated damage by carpenter: $1500 -The stairs were also destroyed from the armoire crashing into the 5 times. Not just scratched, but dented and gouged all over. They will have to be completely replaced. Estimated replacement cost by carpenter: $2000 I stupidly paid the bill after this and should have refused. It took 3 emails to get a response about the damages claim, and they got back to me only after I told them I would be taking them to small claims court. I sent pictures of all the damages, of course. They came and took a look, and then I didn't hear from them for a couple weeks despite numerous emails. Eventually, they told me they would offer me $300 as compensation. Wanting to be done with them, I took it rather than pursue them in small claims court. They did fix the glass for one of the pictures that was broken, so there's that. $300 to offset about $6500 worth of damages. I sure learned my lesson about going with a cheap moving company!

Staffs of Public storage are very friendly, helpful and answers all your concerns. The place is…read moreclean, much better than I expected. Cost wise is fair with first 3 months half price. Great for values.

I really appreciate Josephine's professional help. She explained in details about the rental and…read morewas very honest and helpful throughout the process. Thank you for her service and I will highly recommend my friends to use this location.

Charith, the property manager was impeccable. He made sure to listen to my needs and showcased the…read moreideal options. Easiest process ever. Thanks again for your help and advice.

Telephone call with Charith set me up for a visit and Susie closed the deal on a rainy Sunday…read more Well maintained building and lots of options for movers and storers.

I specifically called Rent-a Son because I was looking for a company that does not charge a 4 hour…read moreminimum. I didn't have a lot of stuff to move and I knew it would not take long to go from my house to the storage unit. I was quoted $615 for 2 hours and 45 minutes. The whole moving experience took 55 minutes. The company is refusing to give me back some money stating that I was charged a 4 hour minimum because that is what I signed up for. I was misled by them. I do want to say that the movers themselves were amazing. Unfortunately I got ripped off and I will never use them again.

This company came highky recommended by a colleague. We had…read moreitems to move from a downtown office to a home in the suburbs for an office closure. The team was amazing. Showed up right on time, worked efficiently and diligently wrapping sensitive items as directed. Once received at home they were very organized, efficient and so helpful. I would highly recommend them!