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    Public Storage

    5.0 (2 reviews)
    Open 9:30 am - 5:00 pm

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    Access Storage - Stouffville

    Access Storage - Stouffville

    (2 reviews)

    Absolutely horrible. Never, ever store your items here…read more On July 29/2025 I incurred over $100 in fees from a truck rental due to the false advertising Access Storage has about 24/7 Access. They fail to advertise that this location is an exception to that rule, and you'd have to look into their specific website apparently to find that out. I also had no notice, despite detailed monthly billing statements, informing me when the promo I signed up on was ending and the sudden doubled bill came as a shock. Please note that if you are even a little late on your bill, they will harass you with emails, texts and constant calls, so it is very reasonable to expect that at least a note of increase would be added to the last promotional bill. I submitted a Better Business Bureau complaint in the summer of 2025 after the Manager at this location, Rinkje, refused to do anything in line with any sort of customer service. Now, in February 2026 (6 months later) I finally got in touch with the Senior Manager, Michael Hu, who proceeded to cut me off, yell at me, and tell me there is absolutely no repair they are willing to make for the fees I incurred due to their advertising while blaming me, the consumer, for their mistakes as a company. I have a recording that I will be submitting to news organizations of Michael Hu, a grown man, raising his voice and cutting off a young woman who wanted her concerns addressed after 6 months of no resolution or response. BBB themselves told me they had a hard time getting in touch with this business, but according to Michael Hu, he "tried to contact me right away". They continue to refuse any sort of resolution.

    I feel neverus at the begging to have to make order in Stouffville ON becausef my location is BC…read more different state. I try and do it. all related extro jobs I faced like accepting delivery, locker's key etc. are solved by manager Ms, Josephite by phone conversation and email communication. She arranged acceptance delivery for free, and mailed key to my location in Vancouver accordingly. I feel safe about it.no worry to make space to store in a different ON state. and fulfill my first navigation with them. Nothing bad, Nothing worry. This time, I also need available service, and know well about their improvement by instant online-chat to answer all my questions. and a pleasure thing to do is earn $ 25 credit in my account by writing such review from my deep heart. Because I will satisfy my own customer overseas for my service in Canada, a different country. Good, Better goes towards in half a year! Thanks.

    Inner City Moving & Storage - Trucks are ready to complete your move.

    Inner City Moving & Storage

    (9 reviews)

    I am changing my review of Inner City Moving & Storage Company because the owner stepped up in way…read morethat was completely unexpected. He offered a sincere apology and he made things right. As I mentioned in my previous review, the movers were highly skilled and very experienced but mistakes were made that caused some damage to my furniture. We're human and we all make mistakes. Minor damage to furniture is a normal part of moving and I expected it when I hired this company. What I didn't expect was that the owner would take the time to contact me, to listen attentively to my complaints and then to respond by remedying the situation. I did not expect compassion, kindness or a human being at the end of the phone line who was deeply apologetic. I was very impressed with the humanity shown by Paul. Paul didn't just apologize for the mistakes made by his crew, he took responsibility and ownership for those mistakes. He showed integrity and to me, that is what differentiates a good business from a bad one. Thank you for being an honourable human, Paul and for running your business with integrity. I highly recommend Inner City Moving & Storage Company. Patrice

    Moving offices is a hassle and it takes time. I had to shift my office to another location and was…read moreseeking an established moving company. I found ICM and hired them. They did precisely what I need them to do. Satisfied with their apporach, professionalism and communication. The workers demonsrtated great teamwork and work ethics

    Public Storage - selfstorage - Updated May 2026

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