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    Public Storage

    5.0 (1 review)
    Open 9:30 am - 6:00 pm

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    Access Storage - Richmond Hill

    Access Storage - Richmond Hill

    (1 review)

    The former manager Yong, seems to have left, and this place has really gone down hill. I just…read moreclosed my final unit there due to a theft situation by their staff. They claim to have no knowledge of who could have changed the lock (!) - and why expensive items were missing. Sure. It is obvious that the only people with the ability to enter were the staff. I have had empty promises to review the video footage - never fulfilled - and now they are refusing tho pay out on the insurance package, including sending me a fake contract in which they said that my husband declined the insurance. Sure. It was not his signature and even a child could have made a better forgery. After 5 years he suddenly declined it. How convenient for them, But that is now a police matter. The new manager is really rude and does not seem to have the ability to think logically, in that the only people able to enter to the unit were people from Access storage. I am filing a police report and perhps that will persuade them to hand over the video, if it exists. If the manager had not lied and been so incredibly defencive nd disprespectful, I might have let it slide, but not now. She is dreadful and should be fired for lying and covering up a theft. All this nonsense over $750. Poor business decision - don't use this facility.

    From the owner: Welcome to Access Storage - Richmond Hill, we are conveniently located at 555 Edward Ave. We…read moreprovide safe and convenient storage solutions in Richmond Hill and across Canada. In addition to moving and packing supplies, we offer safe and secure Richmond Hill heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

    Access Storage - Yonge Steeles

    Access Storage - Yonge Steeles

    (5 reviews)

    Langstaff

    I've been using Access Storage at this location for almost a year now. So far so good. Hopefully…read moreprice stays the same *cross fingers*... The initial interaction was a bit off when I inquired about prices. It seems like every few days they gave me a different price. Then they ignored me for a bit in my email exchange initially. I'm not sure why or whether it's their emails servers not receiving my email follow ups. I questioned the price fluctuations and their reasoning is that the system updates the price based on how many storage lockers are available at that given size. So a smaller locker could be priced more expensive than my current larger locker just because it's the last one left and it's on the first floor while my larger one is on the 2nd. I mean it doesn't make sense to me but at the end I found a locker that was cheaper than when I was first quoted and I'm glad I got a bigger locker. Keep in mind there is no light in the storage locker so I bought a little portable headlight that I leave in the locker. The female staff I spoke to was quite helpful and friendly after I confirmed renting them. The management tells their staff to ask people to leave reviews on Google, which means the reviews are not all organic over there. I gave it some time now that it's almost a year, I think I can give a fair assessment. In the winter months the main door that's closest to my locker / closest to the entry gate is sometimes frozen shut. But there are other doors along the side of the building where you can enter from so it's not a concern. In terms of security, you have to key in to get into the gate and also into the building. I haven't had any issues with break-ins so far. I have my locker on the second floor but it isn't too bad. They have storage elevators to allow you to move your stuff up and down. I think out of a dozen or so times, i've been there over a year, I only ran into one time where the storage elevator didn't work and I had to carry my stuff up the stairs. Another one time there was someone using the storage elevator while I was trying to move stuff in. They have a moving cart near the elevator too in case you need to move a lot of things at a time.

    Our initial experience was very pleasant when we inquired about climate control. We were told in…read morethe summer months their facilities have climate control, therefore, my belongings will NOT grow mould from the HUMIDITY! I specifically asked about the summer months, as a friend of mine used a different company last summer and had to throw out all of her furniture and clothes that were stored for three months. Seeing that my belongings have been stored since the middle of March when Covid hit, I went back this past weekend to find mould on my sofa and clothes! It was EXTREMELY HOT AND HUMID inside so couldn't stay long. There was mould growing which shows their "climate control" does not help for summer months!! I was told today by one of their managers that climate control only includes heating during winter months. I would NOT RECOMMEND using their facilities during summer months!!! I am a first time customer, and I would never use their company again! I'm extremely disappointed and if I had known about their lack of "climate control", I wouldn't have used this company!!

    Inner City Moving & Storage - Trucks are ready to complete your move.

    Inner City Moving & Storage

    (9 reviews)

    I am changing my review of Inner City Moving & Storage Company because the owner stepped up in way…read morethat was completely unexpected. He offered a sincere apology and he made things right. As I mentioned in my previous review, the movers were highly skilled and very experienced but mistakes were made that caused some damage to my furniture. We're human and we all make mistakes. Minor damage to furniture is a normal part of moving and I expected it when I hired this company. What I didn't expect was that the owner would take the time to contact me, to listen attentively to my complaints and then to respond by remedying the situation. I did not expect compassion, kindness or a human being at the end of the phone line who was deeply apologetic. I was very impressed with the humanity shown by Paul. Paul didn't just apologize for the mistakes made by his crew, he took responsibility and ownership for those mistakes. He showed integrity and to me, that is what differentiates a good business from a bad one. Thank you for being an honourable human, Paul and for running your business with integrity. I highly recommend Inner City Moving & Storage Company. Patrice

    Moving offices is a hassle and it takes time. I had to shift my office to another location and was…read moreseeking an established moving company. I found ICM and hired them. They did precisely what I need them to do. Satisfied with their apporach, professionalism and communication. The workers demonsrtated great teamwork and work ethics

    Public Storage - selfstorage - Updated May 2026

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