I specifically called Rent-a Son because I was looking for a company that does not charge a 4 hour minimum. I didn't have a lot of stuff to move and I knew it would not take long to go from my house to the storage unit. I was quoted $615 for 2 hours and 45 minutes. The whole moving experience took 55 minutes. The company is refusing to give me back some money stating that I was charged a 4 hour minimum because that is what I signed up for. I was misled by them. I do want to say that the movers themselves were amazing. Unfortunately I got ripped off and I will never use them again. read more

This company came highky recommended by a colleague. We had items to move from a downtown office to a home in the suburbs for an office closure. The team was amazing. Showed up right on time, worked efficiently and diligently wrapping sensitive items as directed. Once received at home they were very organized, efficient and so helpful. I would highly recommend them! read more

Choosing a right moving company is always difficult, especially for my client who is a senior and has multiple mental and physical disabilities. The most challenging part for the client was severe anxieties about packing, moving and starting a new life. I contacted many companies with the client - and my client chose Rent a Son, after speaking to the senior service coordinator, Rob. Rob was very patient when listening to the client's needs, concerns and anxieties of the upcoming moving. When I was arranging service details with Rob on this client's behalf, I relayed the client's questions and requests many times. Rob always responded to me in a very timely, patient and pleasant manner, which made my client (and me!) feel assured. Rob was a very organized person - in the difficult pre-moving stage, having a person like Rob was very helpful - especially because this client was under enormous stress. On the day of the move, the "sons" - Kurtis, Joseph and Shaun - arrived on time. They even spoke/negotiated with superintendents to solve elevator booking and other issues. The "sons" were very patient, polite and compassionate throughout the services. They are very understanding about grief that people may experience when moving as well. The "sons" were - from the beginning to the end - kind, respectful and energetic, and their team work was efficient, flexible and pleasant. Rent-a-Son was also very flexible to accommodate individual's needs. When the client had a difficult time, multiple managers spoke to the client and me to offer extra supports, so the client can move to a new place safely. Thanks to the "sons'" work which went beyond expectations, the client is now happy at the new home - thanking all the "sons" for being there during the difficult time. I will highly recommend this company. read more

The movers were excellent. Booking was a bit tedious, but when they showed up they were: - wearing masks properly, something they continued to do the entire time. - friendly, polite, respectful and professional - amazing movers. They made things that were quite difficult seem easy. I have hired maybe a half dozen movers in my life and these movers are my new standard for excellence in movers. They were just fantastic: clever about moving big things through and around tight spaces, careful to protect our things and never seemed to get tired or need a break. Just outstanding. read more

We generally had a good experience with this company, but I discovered after the last move (a while ago now) that they had broken a mirror of a dressing table we had. I was suspicious and should have checked when they refused to mount the mirror, and wanted to rush away. Sure enough, when I unpacked everything - no mirror! They could have told me, but didn't. By the time I discovered this (the person using the furniture was blind and didn't need a mirror), it was too late claim anything. Dishonest behaviour in my opinion, and we won't risk using them again. I now have to pay to replace the mirror. Be careful - it probably depends on whom you get, but the least they could do was 'fess up and not take advantage of trusting customers. read more

After reading all the positive reviews, I really thought I made the right choice when selecting Rent-A-Son for my move. I couldn't have been more wrong. Let me highlight a few of the grossly unprofessional things that occurred during my move: 1) Managed to lose my $500 coffee maker (nowhere to be found...?) and failed to take any responsibility. Their rationale: a. "We never took inventory of what needed to be moved". Well, actually, Rob Nunner (the man who organized my move) had me take extensive pictures and send them to him via email, prior to the move, to ensure we had inventory of everything that needed to go. Front and centre is my coffee machine in one of the photos. b. ""You didn't do a walk-through". Let me be clear, Rob, nor the movers once mentioned this was their "policy." Only after they realized they lost my expensive coffee machine did it become policy. If it was asked of me, I would have stayed. Simple as that. 2) The movers broke my planter, making a mess all over the floor. I asked them to clean up the dirt, and they failed to do so, resulting in my new building manager getting upset. 3) They transported my comforter on the bed of their truck, instead of putting it into a box.... how nice! 4) They failed to remove my boxspring from my room, when they were explicitly asked to do so as part of the move. Upon arriving at my new spot, they claimed that they can't put together my bed-frame as it is not "company policy," even after Rob reassured me they could. 5) They damaged two corners moving into my new place, causing me $100 in additional damage charges. And now, after they already have my money, they have decided to completely ignore all my calls/emails - very professional! I normally never make reviews, but in this circumstance I felt I needed to give insight into my horrible experience. People - there are many moving companies out there, find a company who will treat your property with respect and care. Rob Nunner & Rent-A-Son - I am still in shock how I am being treated after the extent I went through to ensure the move went as smoothly as possible. You know how important this move was to me. Replacing my coffee machine is not worth the bad word of mouth. read more

While facing the daunting process of relocating 3 1/2 hrs outside of the GTA, we looked on line at reviews of many places. This company stood out. We contacted the company and dealt with Amanda who was, in a word, FANTASTIC. Amanda arranged a link via phone and as I walked through my house, she asked what was staying, what was going how much help packing did we require, etc. We also wanted a 2 day move...moving everything out on one day and having it delivered the following day. Based on our needs, Amanda drafted a quote, advised us on the number of movers we'd need, the number of trucks, etc. She was bang on and an absolute pleasure to deal with. On the day of our move out, the first team (Junior, Cooper, Fabio and Adrian) arrived on time and ready to go. We escorted them through the house, garage and backyard and told them what was being moved vs. remaining items. Junior said to leave it to them and they started loading the truck. Cooper was a wiz at wrapping furniture in moving pads, Fabio arranged items to go out first and Adrian did grunt work. All four were a pleasure to deal with and were extremely careful in ensuring items were packed securely. Working as a team, they had our house emptied in about 5 - 5 1/2 hrs (almost exactly what Amanda quoted). The following day, Truck One arrived as scheduled on time with 3 of the same team members (Junior, Cooper and Fabio). They immediately started unloading. When they were almost done, Truck Two arrived (perfectly synched with Truck One going emptied). On that truck was Adrian and two new faces..,Austin and Stephen. This team of 6 had the trucks emptied in no time, putting boxes, furniture in the correct rooms all while being cognizant of not damaging anything. When done, we tipped the movers and thanked them for their efficiency. They were amazing to deal with. In reflection, every interaction we had with the staff was nothing short of stellar. You hear horror stories about moving companies and Rent--a-Son couldn't be further away from those stories. They were everything we had hoped for...careful, efficient, friendly, fast and mindful of your things. By the way, our final bill came in just under Amanda's quote..no hidden charges..everything laid out as she explained. I highly recommend them and would use them again. read more

My most recent move with Rent A Son did not go well. The crew was punctual and friendly as always, but items were forgotten, damaged and/or haphazardly placed in our new home. Unfortunately it'll probably be back to the drawing board for our next move. read more

Original quote was $1,400.00 for 3 guys and a truck, 4 guys showed up and the guy in charge suggested I keep him. The reason I guess was so trips to Tim's would leave a guy at the house. So many breaks and time wasting, most of the time I could only see one guy working, but I was calm because of the quote. At the end there was only one guy that knew how to reassemble 2 Ikea furniture pieces while the others stood around over an hour, in the end he could not complete it properly and I had to step in, against his ego, I was right. Aftermath is damage ridden and many missing items! Final bill over $2,800 read more

I decided to try out a new moving company for my most recent move. Rent-a-Son had such a high rating and so many good reviews on HomeStars, I was initially suspicious about who wrote them. That being said, there were barely any negative reviews (and they weren't even that bad) so I felt comfortable trying out the company. After my experience, I can completely understand why there are hundreds of 10/10 reviews. Amanda coordinated the move and was really personable and helpful. Likewise, the two movers who showed up the day of the move were amazing. They were extremely efficient, energetic, and had positive attitudes. Plus, they ensured all my furniture were protected with blankets, and they even put down runners so they wouldn't track dirt into my place. The experience was a huge difference from the move prior, and I am so glad I decided to hire this company. read more

I've moved several times and I haven't had much luck with movers. I chose Rent-a-Son based on comparison reviews with other moving companies yet I still wasn't very hopeful based on my experience. I am glad I did the research and I'm glad I chose them. The process is detailed and the assessments are necessary as they make a difference to the move. You come to appreciate the care they take in preview when that care is represented with your belongings on the day of the move. I had to move a 3 bdrm townhouse into storage and the 3 "sons" made quick work of the sometimes complicated job. There were no real surprises and I was rebated a portion of my payment without issue for an excess in estimation. I am using them for a second time with confidence this year. The service is friendly and efficient. They really manage to take a lot of the worry out of an anxiety-filled experience. read more

I had a move last month because my previous landlord sold the unit I was in, so I was scrambling to move in a very busy time. I contacted probably about 10 different companies to get quotes for the move, rent-a-son being one of them of course. Of all the companies, I'm not going to lie, rent-a-son gave me the highest quote, I still went with them however because they seemed most reliable, both from online reviews (via several platforms including google, yelp, and homestars) - and the thing is, there's always someone who has had bad experience with a moving company no matter how good they are, but surprisingly rent-a-son has almost exclusively good reviews, and at most like... a mediocre review, never a bad review so it did seem more reliable. they were also very accommodating because i had to make several changes over the course of the week, but Rob who was communicating with me through phone and email was super nice and helpful. the day of the move, 3 movers showed up, exactly on time, and started the move right away. It was probably the most painless move I have ever had. They were extremely professional, very nice and friendly, and was very careful with all of my things. I even had a little bamboo plant that I didn't know how to pack and they took great care of it. in the end everything was completed in less than the expected time, everything made it without a scratch, and nothing was lost. For me that was the most important thing. The cost was as they explained, a base cost for the first hour then it is calculated by every 15 minutes so because I didn't use up the 4 hours as they expected the bill cam eup to be less than the predicted... still ended up being about 900$ taxes included, but I was more than happy to pay it considering the excellent service i received. If i were to move again, i'd definitely go with rent-a-son again. no questions. read more

The staff working on the move are great however the operation team is another story. I bought the insurance and now that my pieces have been damaged; they cant be found. Sam number 1 saying "we have been very busy." Beware of operational team read more

We reciently had to move a few items from a storage facility in Toronto to Ottawa. We debated renting a truck ourselves and doing the work versus hiring movers. As one item that had to be moved was a piano, we chose movers. A quick google gave us Rent-a-Son. We hired them and it was not a mistake. I was lucky to have Amanda and my moving coordinator and she set everything up for me. She was helpful and was able to work with our schedule. The team that arrived in Toronto were on time, polite, professional and took extra care with our items. The team that delivered to us in Ottawa were again right on time, polite and professional. Everything arrived, undamaged. All I can say is thank you to Amanda for setting this all up and a thank you to both moving teams for their hard work! I would recommend them to anyone! read more

Best moving company experience ever. Period. Hired Rent-A-Son after reading dozens of reviews of Toronto moving companies. The various on-line Rent-A Son reviews seemed far and away the most positive so we decided to go with them. Best decision we made during the entire moving process. They have a smart estimating system on their website that's easy to navigate and...lo and behold, they actually acknowledge, in writing, that it's just an estimate - not a fixed quote - and the final costs will be determined based on the actual time your move takes. Other companies will hold you to the original high estimate - often with extra "hidden" charges regardless of what actually happens on move day. Really appreciated this "estimate only" system of theirs because, let's face it, it's difficult to quantify every object that needs to be moved before you're even finished packing it up. We got our quote - seemed like a competitive and fair hourly pricing system based on what we had seen elsewhere - (check their website) - so we hired Rent-A Son. The rest is simple - they arrived on time with a proper moving truck equipped with professional moving tools. Our three "sons" were Julian, Tyler and Abdullah. We did one walk through of the house and the garage and pointed out what was going and what wasn't. Never had to tell them again. They got to work and never stopped except for one short well-earned break. They worked like a practiced and well-oiled team. They were pleasant and friendly throughout and nothing was too much trouble. We were also really impressed with their moving methods and even noted the way they lifted loads in a professional and safe way (for them). There were a couple of items that have significant sentimental value and the next time we saw those items being moved, they were covered in blankets and shrink wrapped. Not one spec of damage. These guys worked fast and hard the entire time. Our move was done in just over 4 hours - less than the estimate. And here's the best part - since it took less time - we were actually charged LESS than the estimate. What's left to say? - without a doubt, the absolute best moving company experience in a lifetime of moves. Forget the rest, hire Rent- A- Son. We definitely will. Steve C. read more

My original movers failed to show because of a mechanical problem with their truck. This was the 1st of the month, which is possibly the busiest time for moving. I despaired about finding a mover at such short notice, and after calling several (who were all booked for the day) I contacted Rent-a-Son. They came 15 minutes after they said they would, but were very prepared with an adequate sized van for my move. Both movers were young and I was concerned about their experience. But, there was one experienced full-time mover and a part timer. The full-time mover was very gregarious but seemed a little challenged about loading an elevator efficiently. The part-timer was not very enthusiastic and I really had to push to get things loaded and unloaded within the 4 hour minimum time limit. I have moved a fair bit and so I was able to assist and supervise. I would still use them again. read more

Rent-a-Son were fantastic! They were fast, efficient and made the entire process of moving completely stress-free!

It was my first time hiring movers. There were cheaper options but I just decided to go with an actual business rather than people off the internet to be safe. And very happy to say everything went fantastic. The guys were great, very strong(they were moving things like tvs and 2m long mirrors alone), and operated like pros. It came under the quote too, took 2.75 hrs instead of the 3.75 hrs initially quoted. Would recommend. read more

These guys are excellent! This is our second move with Rent-A-Son. We had to arrange everything over the phone from the west coast, trying to remember exactly what we had and guessing the sizes and weights. On the day, we had lots of problems that had nothing to do with them - difficult concierges, elevator booking mix-ups, low garage ceilings, pelting rain, etc. They were troopers through it all. They pack well, never damage or lose stuff, arrive when they say they will, stay until the job is finished, accommodate flakey, last minute changes, and go out of their way to make sure we are happy. They had to deliver stuff to two different locations and got it all correct. Communication with Rob Nunner was first rate. And best of all, the price was exactly what we were quoted despite our changes. I love this company! read more

We used Rent-a-Son when moving from our home in early June (2011) and were very pleased at the level of service these "sons" provided. After moving 5+ times in the past 10 years, my wife and I have had our fair share of movers and I have to say that this was one of the most efficient and stress free experiences we've had. The two young men who took care of us were polite, friendly and extremely careful with some of our more ornate antique furniture. I would recommend these bright, responsible young lads to anybody looking for an easy breezy moving experience! - Steve read more

What we liked: - great communication with head office before, during and after - movers were efficient and professional - when there was a slight issue it was resolved promptly and effectively by the head office What we didn't like: - movers did not communicate that they were taking a lunch break between locations, they were quick but we were confused and thought they got lost - slightly overpriced compared to other companies Overall a very positive experience - would recommend and use again read more

I have used Rent-a-Son a number of time, most recently to help me move a bunch of heavy objects up from and into my basement. As a single person, there are always jobs that are beyond my skills/ strengths and although friends are glad to offer to help I like being able to have some muscle arrive and just do what needs to be done -- generally in record time. The "sons" always arrive on time, are ready to get to work immediately and take far less time that I expect. If you want someone to has a bit of knowledge of tools to do simple home tasks like hang mirrors, or someone to assemble Ikea furniture or someone who knows the difference between a daisy and a dandelion to help in the garden they can do that too. There prices are reasonable for what you get. There is a four hour minimum so you need to be organized and make the time count. They have also implemented an online reservation system which is handy as it saves having to spend a lot of time on the phone explaining what you want done. I would definitely recommend them. read more

We are not surprised that Rent a Son has been reviewed as "the best movers in Toronto". We needed to hire a moving service in Toronto to move one of our kids into an apartment and to move things around in our house. Rent a Son did an excellent job of both - the "sons" were efficient, knowledgeable and respectful and we were very pleased with the overall experience. I would highly reccommend Rent a Son to anyone looking for movers in Toronto. read more

I moved with Rent-a-Son for the third time last week, and they were awesome. Three guys showed up, worked quickly with respect to my stuff, and got the job done in under the estimated time. Nothing broken, no walls or door frames scratched, everything was packed and wrapped safely and thoroughly. I highly recommend them! read more

I was a little reluctant to move forward with Rent A Son as I had a budget in mind for my move. I quickly discovered that I was not at all realistic with the type of service I wanted. Plus, I didnt want to buy a Coach bag when I really wanted a Louis Vuitton. Paying the few extra dollars was money well spent, and actually reasonable as I had an additional pick up outside of the city. My items were handled with extreme care and was quickly expedited. Will definitely tell my family and friends and would use again on my next move. read more

One of the most hilarious and pathetic encounters I've ever had with a business. I was moving a 1 bedroom apartment with so little things that friends were laughing at me wanting to hire movers, however I thought to go pro. So I went to the website and sent them a full list of my stuff. They called me the next day and gave me a quote for $900, almost three time anywhere else I had called and when I brought the price gap to their attention they said it's based on "Supply & Demand" - so because it was the end of the month and there wasn't a lot of movers available they charge more! And yes, they literally said that - which made me laugh hard at their pathetic costumer service but also a bit angry at their shameless proposition that they thought it's cool to just jack up the price and rip the costumer when people have limited choices. I ended up doing the whole move for $300. read more

I booked rent-a-son after getting several different quotes. Rob came to the house to take inventory for our big move. He was professional and knowledgeable. I booked for the middle of March. The "sons" came 15 minutes early and started working right away. They were cheerful, respectful and ready to work, despite the dumping of snow mother nature sent our way the night before. They were fast efficient and were very flexible with our demands. I would recommend them to anyone for any size move. No extra fees or charges appeared after the move, and they completed the move in shorter time than expected. Shout out to Junior, Corey, Vance, Jordan, Joseph, Irving, Brad and Oshman. They were a pleasure to work with! read more

this company was recommended -- however it depends on the crew they sent. I hired 3 guys but only one poor guy had any muscle or brains. the move took 10 hours which I was charged for plus having to bribe the custodian to keep the condo elevator going. large antique pieces were dropped and even being wrapped in blankets had lot of damage. over all it was a nightmare. I was very accurate with how many boxes I had and pieces of furniture. they low bid don't fall for it. the one guy was worth his weight in gold and the other two who kept disappearing were a read more

I was referred to Rent-a-Son by a friend who had used them previously. This was my first experience with using a moving company and I was happy I did. The movers were on time and did my move under the 4 hour minimum. They were polite, friendly and moved quickly. They brought wardrobe boxes as promised and even took a mini break to allow Leon's to use the service elevator to deliver a couch I had ordered. The service was commendable to say the least and I will definitely be using them in future as well as referring them to others. read more

We hired Rent-a-Son for our two part move from our 3000 sq. ft. house first for staging excess contents into storage and then the final move to our new house. Right from first contact, our move coordinator, Erika, was excellent and the moving team of Julian, Junior, Tyrell, Liam and Attimus were extremely professional. What struck me as special was how postive and upbeat the team remained through one of the hottest days of the year as well as a challenging destination access. They took extremely good care in prepping and wrapping our furniture and nothing was damaged...not even a scratch. Also, their pricing is very competitive if not lower than their competition. I will highly recommend Rent-a-Son to all my friends and family. read more

I like to post reviews on Yelp because I do think this sight has more honest reviews in comparison to other sights. I was very pleased with Rent a Son's moving service they did for me about a month ago. They may not be the cheapest moving company out there but definitely are very reasonably priced in comparison to other insured companies and most importantly, they honour their estimates with no surprises. They wrapped and moved everything carefully without a spec of damage. They showed up on time and finished the job earlier than predicted. I would recommend their services and I would use them again if ever I have to. read more

We used Rent-a-Son this past weekend for our move from a townhouse to a new home. From the very start of the process, a few weeks ago when I contacted them, the experience has been seamless. The website is clear and easy to use, Erika was friendly and prompt in responding to me, and the movers (Dan, Greydon and Allen) were professional, quick and friendly. I would absolutely use them again and recommend them to my family and friends. Overall, for the high level of service and the reasonable costs, the moving experience with them was great! read more

I recently had to relocate from Toronto to San Francisco, and moving everything in my apartment was one of my biggest worries. I worked with Amanda at Rent-a-Son, the long distance moving coordinator, and she was awesome! She was very knowledgeable about the entire process, was able to provide an accurate estimate, and followed up with me up until delivery date a few weeks later. The moving team was also great, wrapping my furniture as necessary and transporting things carefully. Had I known how well this entire process would be in working with the Rent-a-Son team, I wouldn't have worried so much! I would definitely recommend them and use them again myself. read more

This was the first time that I needed to hire a moving company, and I could not be happier with my choice to use Rent-A-Son. From my first contact, I was immediately impressed how they were one of the only company's who actually came out to my house to give a quote. Rob did a thorough walk through and pointed out everything we would require/need to know for moving day. In fact, we were so impressed that we decided to go with their packing services as well, which is a huge stress saver. The day before the move, Julian and his team showed up at the scheduled time and were extremely careful and packed all of our items for safe transport, and took more precautions than we would have even thought to take. I especially liked how it was Julian and his team that came the next day again to complete the move as they were already familiar with all of our items. The move went through very smoothly and I was again very impressed with Rob and how he handled some additional inquiries I had after the move was completed. If you are looking for a moving company look no further than Rent-A-Son, you won't be disappointed. read more