I moved twice at the end of 2017 - into a storage locker before into my new apartment - and used El Cheapo both times. During both moves communication was very clear and the gentlemen were pleasant to deal with. They were professional, took time to bubble wrap my furniture, and handled my belongings with care. I hope not to be moving again anytime soon.. but if I do, I'll be calling El Cheapo again. They made a great experience out of a not-so-fun job! read more

Don't Be A Schmoe! Call El Cheapo! (that is their slogan, I am not calling anyone names! ) This is at least my third time using El Cheapo. The last time was about 5 years ago (last time I moved) Also a positive experience but there have been some good improvememts in setting up the move in advance, and the opportunity to order packing supplies. The team lead called 30 minutes prior to the scheduled time to let me know their ETA, they arrived at the beginning of the arrival window (which was a pleasant surprise as it was a rainy day and i was their second move). The team worked efficently on both ends, the estimated time was accurate, they were all very professional and friendly. Thank you! read more

El Cheapo Movers - Movers Near Me - Toronto, Ontario

used el cheapo for a condo move in Sep 24. efficient, on time and generally professional. they are anything but cheap. $1000 for a 4 hour move is not reasonable. they damaged a few pieces of my furniture and messed my mattress despite promise to cover. read more

the movers were amazing. they were careful, they wrapped the mattresses and loaded the truck at the starting point quickly and carefully. then it went south. I had a tracker in my toolbox. they left toronto and the destination was straight north to barrie. they then stopped in some residential street in north York for a couple of hours. I'm watching this live and wondering what is going on. the contract included a paid 30 min lunch so I figured they were stopping for lunch. over an hour passed by then they started moving but again, all through a bunch of side streets, nowhere near the highway. I called them, they said the driver "got lost" because his GPS sent them on the wrong course. when they arrived, the unpack was smooth but I confronted them about this lengthy stopover. it sounded like it was the driver who was pulling the fast one on me. I ended up paying for over 2 hours I figured. the left toronto for barrie and it took them 4 hours. minus 30 mins for lunch that is 2 hours of padding. I just took it out of their tip. a shame because the movers were great, but a bad experience overall read more

We used El Cheapo before 2 years ago, last time the movers were quick to finish packing all stuff. However, they got lost and took 20 mins ish to come to my new place, even though it was extremely easy from Old Mill along Bloor straight right up to Islington. This time, they came an hour late, NO "sorry" or anything at all. I feel that they took slightly longer to pack our stuff. Since we were late, lucky enough we could still use the elevator at a new place but we had to let another person that booked an elevator before us used for their delivery. We ended up waiting for that delivery to finished about 30-40 mins. We ended up paying quite a lot for the service without any discount on how late they were that ruined the whole elevator schedule. Even worse, they broke one of our lamp base, whatever it is not a big deal, we still can use that lamp. I tried to hide it, but I came in and saw that happened. Never again with this company! read more

I can not continue to recommend this company. I moved from a densely packed room near Bloor and Spadina to an apartment in a low income building in Scarborough. Rather then send them a 40 page inventoried list of items I suggested it was about the workload of a one bedroom but with less furniture. On moving day after a rescheduled due to slippage on their part the movers said that it was way more then estimated. After an hour they said they had about an hour left (actually 2.5 before on site). They suggested I go to the destination to meet them on arrival. When arrived the would not use elevators due to bed bugs and ended up unpacking the truck at the far edge of the front driveway after discussions about moving stuff to a storage unit (not possible since I had rental bins). They said they left a few small items at the old location (10 - 15% my stuff that I had to hire another company to move. Attempted to get compensation for list bin, contents and a broken cabinet door with plate glass to ton success. Now that they have a "report@ from staff of bedbugs in the building they will no longer accept me as a client in the future. My neighbours reported alcohol consumption during load up. I can not confirm or deny this because I was not present for 3/4 of the move. Compensation manager indicated two of the three crew were Muslim and would not have been drinking. I will use Miracle Moving next time. My last experience with them was positive. read more

El Cheapo is one of the ONLY movers that I know of that have a 1 hour minimum. This is perfect for small moves. I have used this company in the past to move just a carpet and recently just a stove from Bayview/Sheppard to Front/Sherbourne. They were able to arrive within my elevator booking windows which is already very difficult. Would highly recommend and use them again. read more

There was constant communication leading up to the move over phone and email with Toby, which I appreciated. Dan, Matthew and Amos were great. I've helped a friend's moving company and used movers in the past few years. Sometimes they can show up hungover, high, smelling of BO, etc. These three guys were none of those. Dan, Matthew, and Amos are as professional and courteous as I've seen movers. The three arrived on time and moved quickly in -20 degree weather. Items were handled with the appropriate amount of care, although I do not have anything delicate. read more

Worst movers to date in my lifetime in Toronto. Their vans are even too small to take on a full one bedroom apartment. They spent way to much time plastic wrapping the furniture with drawers even though I told them they didn't have to as I had removed everything and taken them out separate. After 2 hours, they said the van was full. I looked around and they had left the furniture in the kitchen as well as lamps & tables in the living room. They said they couldn't do anything and needed to leave as they had another job after this. The one mover had to leave as he was allergic to our pets. They sent a "manager"who did nothing other then tell the other 2 movers what to do. The whole move was a disaster. I had to hire my friends son, with a truck, to move the items not covered by El Cheapo! What a con! Do not use this company unless you are desperate. read more

Great experience with El Cheapo. Still can't believe how quick and efficient they were. Moved me out of my old apartment And into my new building in just over 2 hours. They made what should have been a crazy stressful day just that much easier. read more

Worst experience I've ever had. Would never ever use this company EVER! Massive destruction of my property occurred. TREVOR HAWKINS was dealing with the property he agreed to fix but has not even gotten back to fixing anything. I had tried to reach out for a response and was told to "stop calling him." Very irresponsible, only there to take your money. Never to satisfy any customer. Would NOT recommend read more

I had to move twice in a 2 week period. I used El Cheapo the first time and it was not anything special. They said arrival between 1-3 and showed up 15 minutes late after the 2 hour time period, fair enough they were technically only 15 mins late, but a lot of companies don't put a time window, they just have an arrival time. The movers themselves are nice and the man I spoke with beforehand to arrange my move contract and fees was also very nice . BUT El Cheapo charges extra fees that other moving companies do not! (El Cheapo charges "The travel time charge to get our truck and crew to your first location is $64.50 (or $84.50 if your job requires three movers) and to get them away from your final destination is $32.25 (or $42.25 if your job requires three movers") A lot of other companies do not charge this! When I moved the second time I contacted them and they sent me the exact same contract, with the same travel time fees amounts and also "There is a $50.00 surcharge for high volume days (applicable on Saturdays and between the 25th of month through until the 2nd of the following month)." Seeing I was returning customer (within two weeks) I asked if they could waive the extra fee and consider recalculating the travel time fees, as this time my move was a much much shorter distance move wise, so they did not seem correct, more like a copy paste fee used for everyone. They were quick enough to send me a 2nd contract to take my money again but when I politely questioned the fees and asked for surcharge to be waived they didn't even respond back to my email. I used someone else and saved almost $200. They had no travel times fees and no surcharge fee for high volume days. These fees are complete bs. I won't recommend them to anyone and I will not use them ever again. Nice staff people but definitely not "cheapo" read more

The only cheap thing about this company, other than the business name, is their non-existent customer service! Have flexible dates/times so you don't get stuck with this mediocrity last minute that will end up costing you more money in repairing what their movers damage! read more

One word....Nightmare. The most unprofessional, inexperienced, clumsy and unapologetic movers in the entire universe as far as I'm concerned. First off, they were approximately 2 hours late and very unapologetic about it (They were "busy") I had booked them far in advance of my move, so call me crazy but I expected them to be on time, or close to it. When they finally DID arrive, I could tell right away two of the guys were very inexperienced as they were treating my belongings like soccer balls (throwing them onto the truck, scraping an empty dresser across the floor and leaving a large scratch (when I asked him not to do that, he said "I'm not doing it, the dresser is doing it all by itself) Uhmm....what?! How about lifting it up.... One of the guys was no more than 15 or 16 years old. He was carrying things like Christmas paper and little tables and taking his time about it as well (as they all seemed to be doing) I was already stressed about the fact they were so late and I had reserved the elevator for my new place for a limited amount of time, and then I go out to the truck and see the kid just tossing my boxes and other things onto the truck. I was mortified. I could not believe how bad this was turning out. The only reason I used them in the first place was because of the "good" reviews I had read, but now I'm seriously wondering who actually wrote those reviews. They should change their name to "El Crappo" movers, because that's exactly the type of service I received. I may as well have just asked some strangers in the street to help me move and offered to pay them. I'm sure it would have been cheaper (that's a whole other story) and I would have received much better service. They broke a lamp that I'd had for years, boxes had large holes punched into them (I honestly don't understand how they did that, but they did) and picture frames that wee packed with paper and bubble wrap were broken to pieces. The worst part of the entire experience was when they told me how much I had to pay in the end (to move a small one bedroom apartment) Almost $700.00! I was really taken aback when I heard that because he told me I'd get a discount because they were so late. When I contacted their office to complain, I was offered $80.00 providing I don't write ANY bad reviews about them or speak badly about them to ANYBODY. Really?! I politely declined their el crappo offer and will warn everyone within earshot about their horrible service and bad customer relations. Save yourself the stress and frustration and rent a U-Haul, do your research better than I did or ask a friend with a truck to help you move. I am still shaking my head after all of this time and can't believe these guys are still in business. My next letter is to the Better Business Bureau and then I'll be writing to every newspaper in the GTA. If I can save even one person from the stress of being sucked in by these very overpriced and unprofessional movers than it will have been worth the time. read more

I moved yesterday with the help of el Cheapo. They were amazing. Our movers James and Sean were professional, fast, efficient. The took really great care if my belongings. I can not stress how fast and efficient these guys were. I highly recommend El Cheapo. From the first phone call to their admin office to the day of the move the customer service was fantastic. My move felt easy and completely stress free. Also very fairly priced read more

Anytime I have used El Cheapo it has been a mistake. This company charges by the hour and the movers will do whatever they can to extend the length of your move. The first time, the guys were really nice and I barely noticed when they pretended they needed to buy a certain type of bolt to put my bed frame together. (the trip ended up costing me like another hour worth of "service") The second time, the guys were less polite. They were also crafty when it came to extending the length of my move. They tried such tactics as: Parking down the street from the storage facility when there were available spots. Leaving one guy in the car while the other guy tried to move my stuff himself. When I told them I paid for two guys and wanted two guys to move me, they acted like I had deeply offended them and were extremely rude until they dropped me off at the house I was moving in to. I see some people have had good experiences with this company. I think it depends on which movers you get. Based on my own personal experiences, I advise against using El Cheapo movers. read more

Judging by the number of positive reviews that have been filtered, I'd hazard a guess that some of the others that didn't get filtered are fake too. Or maybe we were supremely unlucky. Here is my experience with El Cheapo: The crew, John and Willy, arrived at approximately 10:30 am on the scheduled moving date. Soon after they began to move our belongings, we noticed that they weren't handling items quite as gently as we would expect a trained mover to do. For example, we witnessed Willy leaning a piece of furniture against artwork on our wall. Who does that? We had a slightly uneasy feeling because they reeked of stale booze and cigarettes and considered hovering over them from the start of the move but thought we would be respectful enough to let them do their thing as they assured us they had done many moves and we figured that based on all the positive reviews El Cheapo had online. Soon after they started moving stuff from our condo down to the truck, we noticed that it would take them a lot longer to come back up from the truck than it took them to load the elevator to go down. There were several occasions when they took items down in the elevator and did not come back for 20-25 minutes. We checked on them during one of these delays and found them sitting inside the rear of the truck smoking with our things. This was at approximately noon - within 1.5 hours of starting. On our way to the house, they were following closely behind our vehicle (easily visible in the rear view mirror), though we had also given them specific directions to the address. They told us they had a GPS, so no problem. As we neared the house, the truck disappeared for approximately 20 minutes. We tried calling in case they had gotten lost, but they did not answer the first time we called. The second time we managed to get through but they provided no explanation or apology, nor an excuse that they were lost, for going missing for 20 minutes while on the clock. All told, by our calculations they wasted over an hour of clock time by way of several smoke breaks and the mysterious truck disappearance on the way to the house. When they arrived at the house is when things went from bad to worse. At some point during the move they tore a leg off our entertainment console and did not notify us that there had been an incident. When we noticed it and asked where the leg went, John told us it was in the truck. No explanation or apology. Ironically we had offered to wrap/secure this item prior to any move as it was one of our favourite pieces and we wanted to ensure it arrived unscathed, but John and Willy told us in a condescending tone that it wasn't necessary as they knew better than us what they were doing. Other items were damaged in the move with John and Willy, including the floor in our new house. As mentioned above, any time we offered to wrap up items to protect them better or make them more secure they responded in a condescending tone that they had done this a million times and that it wasn't necessary for us to help make their jobs easier. Ironically every piece of furniture we offered to wrap was damaged. When they started unloading boxes at the destination they didn't ask us where boxes should go and ignored the labelling on the boxes so boxes that should have gone to the basement or kitchen ended up upstairs. They entered the house with one of our dressers that looked as though it had been dragged across the pavement (the edges of all the drawers were sheared off). When we asked John what had happened to the dresser he completely ignored us. After we noticed the first piece of furniture was damaged we asked that they be careful with the next piece of furniture and John replied "depends on how much you tip". NO joke! After seeing damage on every piece of furniture John and Willy brought into the house we could not allow them to continue moving anything else off the truck for fear of further damage. At this point we instructed them to stop moving anything and they continued to be snarky and unapologetic. We called Toby and asked him to send another crew. The new crew arrived roughly 2 hours later and were much better. Unfortunately though, by this point a significant amount of furniture had irreparably been damaged. We're left feeling very unsettled by this situation as the reason we hired movers in the first place was that we thought they would be more careful with our things than our friends. We had prepared ourselves for some minor scratches and dings but this was well beyond what one might consider normal wear and tear from a reputable moving company. Unfortunately despite the promises at the time to compensate us in some way for destroying so many of our belongings, El Cheapo did nothing to resolve the issue and made excuses every time we called to follow up. read more

I used this company for a very small move and somehow paid $350, which the movers demanded in cash before they would leave my property. I was going to re-negotiate a price with head office considering their truck wouldn't start for about 45 minutes once it was loaded and we were en route to my new place . I paid for them to sit in the parking lot and wait for jumper cables, which I don't think is fair because not my problem the truck wasn't in proper working condition. The move from the truck to my condo took longer. Maybe the movers saw the job was going to be finished too quickly (even factoring in a 45 min break) because I had no big furniture and had packed efficiently. All in all the guys were nice enough and only broke a box of glassware, but I did feel them slightly unprofessional (their conversation choice, manner etc) and one of them asked for my number to go out after I just forked over $150 more than what I had been quoted. I'm moving again and won't be fooled by all the 5 star reviews. read more

I had a terrible experience with El Cheapo and wouldn't recommend them to anyone. They completely screwed up my move and refused to offer any kind of apology for it, let alone a discount. They were great in the beginning and acted like customer service was important to them, but as soon as they messed things up, they ignored me completely and made no effort to fix the situation. read more

I had a great experience with El Cheapo this weekend. I don't have that much stuff, so the 1 hour minimum was great for my move. They gave me a block of time of when the movers would arrive, between 4-6pm. Someone from the office called me to tell me that they would be coming towards the tail end of that time frame. The movers came, and moved me in less than 1.5 hours. I would totally use them again. The movers were nice, and courteous the whole time. read more

Easiest. Move. Ever. The movers showed up on time, were friendly, considerate and fun. They were able to move my chesterfield and matching chair over the back deck of not one, but TWO apartments with ease. One fella even broke down and hulahooped in my empty erstwhile living room when he saw the hoop (and he was better than me!) They had quoted me at three hours, and since they were done in less time than that, I ended up paying less than expected (and you don't pay until EVERYTHING is off the truck and where you want it in your new home). I wont be moving house again without El Cheapo. read more

I really hate to write a bad review about these guys because they were nice, but they did SUCH a sloppy job with my move. I've moved at least 10 times in my life with movers and never have I had them: a.) expect me to move things myself (that's why I paid $1300)... and b.) leave so much stuff behind. It's my fault that I didn't supervise the end of the move, but I was unloading all of my stuff with MY car at the new place. I called them to ask if they'd gotten everything (keep in mind this is about the amount of stuff of a bachelor apartment-- not a lot) and they said, yes. I find out later that they'd left my printer, my electro-magnetic medical device (the size of 2 printers), the TV bracket which they took the TV off of, my Apple TV, all of my cables and cords, a cat scratching post, 2 bedside lamps... there's more, I just can't write them all. RIDICULOUS. When I called them specifically to ask about the medical equipment, they said: "We didn't move it because we didn't know what it was." What?!! It took me 2 full carloads the next day to finish the move. What's more-- my original quote was $650 and it ended up being $1200 (there were maybe 3 additional items that I'd forgotten to mention during the initial estimate call, but that shouldn't almost double the price). And I even gave them $1300 not knowing everything they'd left behind. They seemed like they were in a rush to catch another job, but were actually quite slow compared to other moving companies I've used in the past... My moves are usually about 4 hours and this took a good 6-- and I've significantly downsized this move. Anyway, bottom line: El Cheapo lives up to its name in quality, but not in price. Do not use. read more

I have never used professional movers before, but after using El Cheapo, I will never again wrangle a group of unwilling, surly friends into helping me relocate with junk food as their only compensation. No, Yelp users, El Cheapo is definitely the best way to move. Every step of the experience was simple and pleasant. From their thorough, polite service over the phone, to the unbelievably professional, cheerful movers that showed up (on time!) at my door, these guys provided one of the best customer service experiences I have ever received. Not only were they fast and reliable, but they were so nice, so friendly, that the subletter in my new apartment thought that they were actually my friends - not pros! On top of all this, the price tag was about the same as renting a truck, buying four large pizzas and corralling enough booze together to adequately bribe your inner circle into helping you haul your stuff... without any of the complaining. So do yourself a favour and just hire these guys - I promise that they make one of life's most stressful experiences a breeze. read more

I don't typically write bad reviews but I used this company for my last move and they were pretty terrible. They called to give me a heads up about their arrival and then didn't show up for another 40 mins after that. They took about ten mins to park the truck and proceeded to drive it over the curb a few times while doing so. I had a very small amount of items to move, a few of them were heavy otherwise I would've just moved myself. I think I could've done it faster. These guys were quite slow. I ended up moving a bunch of stuff closer to their truck to help speed things up. One of them proceeded to ask me if he was supposed to calculate the 5% deduction if you pay cash using "0.05 or 0.5" (Lol). He then asked for a bigger tip before leaving. Lol. I don't recommend this company at all. I will say that the little dude who showed up was really nice and at least he was aware that his partner was an idiot. If i could've just tipped him instead of both of them I would've done so. :) read more

DONT TRUST THIS COMPANY. They didn't show up. They cancelled our entire move at 9 am on the day of our move. And now they aren't answering their phone. Completely incompetent, unprofessional and unreliable . read more

I did not have a good experience with this moving company. Firstly, they have a policy where the movers give you a two-hour window during which they will start the move. This policy does not work with anyone moving into or out of a condo since elevators get booked in 2 hour time slots. The worst part about this is, they didn't even tell me about this when I booked the move. They told me the movers would arrive at a precise time. The only reason I found out about this policy is because when I called a few days before to confirm, the same person who booked my move originally (I recognized his voice) told me that they would be arriving not at a precise time like he had promised before, but during a 2-hour window, jeopardizing my elevator booking. He even had the audacity to tell me I had spoken to someone else when I knew it was him (he has a very recognizable voice). When they finished moving, we breathed an audible sigh of relief. Before this stage of the move with El Cheapo, this move had been a disaster up until this point (we had to move everything into a storage unit, and then into our apartment because of a lack of elevator bookings), and we had been moving for 4 days already. We hired the movers for this final leg because we had already moved so much. Because we were so tired from the 4 days of moving, we didn't help them much (which is why we paid them hundreds of dollars for the move). When we did that audible sigh of relief, the mover sarcastically said, "oh, you're making it seem like YOU'RE tired" (implying that they did all the moving, so why are you sighing with relief?). I'm sorry, but we paid you several hundred dollars so that you could move. You are a moving company. Why are you complaining about moving? What's more, aren't we entitled to be relieved that all of our stuff had been moved in? This comment of his was extremely rude. To top it all off, when the mover was writing out the invoice, he had the gall to ask my girlfriend if we would be leaving a tip today, even before we had the chance to think about it. This made her feel very uncomfortable. Using pressure tactics to solicit a tip is not acceptable. Although the move went fairly smoothly and nothing was broken, this move could have been a disaster if we didn't pressure them to arrive at a precise time; we could have missed our elevator booking. Furthermore, their customer service skills leave a lot to be desired. Our experience with this moving company was poor. read more

On Saturday Oct 16th we had El Cheapo Movers move our daughter from one downtown Toronto apartment to another. Every step of the process was smooth. We booked the move and sent a contents list which was updated 2 days before the move. The movers arrived exactly on time. We had 3 movers because we did not have the elevator booked for long. This worked out perfect.. These three guys worked very hard and carefully. The entire move took less than 3 hours. The employees were polite and really took care in protecting our breakable items. I would definitely hire these movers again. Thanks so much read more

I hired El Cheapo for moving my stuff out of an upstairs no elevator storage unit. The guys who came, Alex and Paul were AWESOME!! They got it all done in less time than I budgeted for and were friendly and professional. They knew exactly how to get across the city without taking highway. I hired El cheapo because two different friends had used them with great success and I am so very happy I listened to them. I hope I'm not moving again soon, but if and when I do, I won't hesitate to hire El Cheapo. read more

I used El Cheapo for my final move in June of 2010 from Lawrence & Dupont to Warden & St. Clair, after being burnt by Miracle movers a year and a half before with a move from Winston Churchill & Eglinton to Lawrence & Dupont. (read my review). ElCheapo was recommended by a co worker who had nothing but amazing things to say about them. Price-wise they were competitive; personel-wise they were amazing! The 2-man crew worked really hard. Very cheerful and respectful of client and property alike. I would recommend them any day, and would use them again in a heart beat! Don't let the name fool you - they may be priced right, but they are far from a cheap low quality outfit, their customer service is top notch. They kept within budget and time, enough to move onto their next job as scheduled. Needless to say they got a big tip from me! read more

These guys are the worst! It's all in the name CHEAPO! I booked a move with them and they are asking for a detailed itemized list of ALL the things in my storage locker. I have never moved with a moving company where they asked for that. One guy told me that the reason why they were asking was to make sure that they had enough time to move my things. I gave a list of things as much as possible, but I informed them I am sure I am missing some things. I even took a picture for them, called and emailed several times, each with a different person and each with different answers and with different information. I was moving storage items to a house and they are asking for a list of items from my condo and storage or else the movers can refuse to move it. Their customer service is subpar, confusing and unprofessional. read more

Was planning a 3 hr move with 2 movers, they came with three and finished in 1.5 hours. Efficient, great personalities, enough said. Would especially recommend to people who are moving FROM an area close to downtown. If your moving from condo to condo in downtown I would recommend even stronger read more

I recently hired El Cheapo Movers to assist with my move, and had a highly satisfactory experience from start to finish. My booking was conducted quickly and efficiently. I consistently received prompt responses from their office (re: initial inquiry, confirmation of booking, etc). Everything aspect of the move - from time, cost, etc - was completely transparent. As for the move itself...it was a dream. I was alerted 30 mins before their arrival, and they were on time. The movers were easy to talk to, listened to my requests, and asked questions when unsure about something (better to ask rather than act if your unsure - especially when you're stuff is involved). Really nice guys who did their work very well. Most importantly, my stuff made it in one piece, undamaged. Based on my experience, I would recommend these movers and use them again. A couple quick things to note: - A minimum of one hour's work is all that is required. Excellent if you only have a small move. To my understanding, many other places in Toronto require a minimum of two or three hours, so this is a plus. - They offer 5% off if you pay in cash and an additional 5% if you are a student. read more

Friend of mine was away on a business trip and asked me to help and organise his move, because I am awesome like that. So he sorted out El Cheapo and gave me their details and vice versa so they could contact me. First call was a few days before the move where they called to confirm times, inventory and 'from and to' locations. On the morning I had a call first thing from one of the drivers telling me how long they would be and to ensure the service elevator, access to the building was all arranged. They were half an hour later than they said they would be but it was the morning and rush hour can be a bitch. So the the important bit, the move. These guys were quick, efficient, polite and respectable at all times and had the move done under 3 hours. They did not waste time going off for cigarettes or breaks (which I have experienced from movers before) and just concentrated on getting the job done. Three of them turned up to get the job done and they even had the courtesy of introducing themselves. Bonus points for bringing some seran wrap with them, as my buddy did a crap job of packing some of his boxes. read more

I picked El CHEAPO because a few friends had recommended them, so I was hoping for an exceptional experience, but what I got was mediocre at best. They gave me a THREE hour window, which makes it difficult to book elevators, and still showed up an HOUR later than that! I found out after that they had TWO jobs before mine, so I don't know why my window started at 11:30 am. I have a lot of heavy furniture (hence why I hired movers), but I could not have had the place more prepared for them had I put a bow on it. I spent the entire week prior moving manageable car loads over myself, and the job still took them FIVE hours! I'm convinced I could have done it faster with some friends. I have nothing bad to say about the actual movers. They were nice guys. It's a tough job and someone's gotta do it. And even after receiving my crazy bill, I still tipped each of them. At the end of a very long day, they put me on the phone with their boss who told me he "was" going to give me 10% off for the late arrival, but I got 3 guys for the cost of two so that should be enough compensation for the inconvenience. This was all after the fact. It's not like prior to the job he offered me 10% off OR a third mover. Oh well... read more

Just hired them this past Saturday to move our things over. Cannot say enough about how amazing this company is. They were scheduled to show up at 11am but they called us to say they were done with a prior move earlier than expected and asked if we would like them over a whole hour earlier. (We declined due to the elevator wouldn't be ready in time) Dookie (Actual name) and Martin, were very professional, quick and friendly. The entire move was done in less than three hours, given the insane heat and a quick water break. The rates were way less than we expected and we will recommend them to anyone we know who needs a mover. read more

I used El Cheapo for the first time to move from condo to condo in downtown Toronto. They arrived when they were supposed to (I had the first move of the day) and were very understanding as I ended up having elevator issues in both the condo I was moving out of and the one I moved into. One mover was even trying to help me deal with the elevator problem at the new condo which was nice. I got 3 guys for the price of 2 (it was the first day on the job for one of them). Overall, I thought they were quite efficient and even with my elevator problems it only took 1h45m from start to finish. Without elevator issues I would say it would have taken 1h15m to 1h30m. Would definitely recommend - the guys I got were friendly and professional (Paul, Joelyn and Gerry). read more

I was convinced to get an extra mover 'to make the move faster' - only to see this individual standing in the hall most of the day. One mover asked to use my toilet - was in there 15 min (no judgement) but left a foul smell and such a mess (including feces) the bathroom had to be cleaned thoroughly afterwards (he did not try, apologized, inform us or help) Upon arrival to my new location staff were lazy, uncooperative, not careful with my belongings (scratched door, walls, broke a chair leg). Lastly it took them over 1hr to move a couch into my apartment, having ignored any of my suggestions and basically just standing around. It was only when I called a MALE friend to come over that they took my suggestion and moved it in in 5 minutes. Do NOT use this company. Terrible service and high price. read more

El Cheapo took my belongings to the dump without my consent. We signed a contract for our belongings to be moved from our home to a storage unit. Once the storage unit was emptied at a later date, we noticed that a huge antique floor lamp was missing. We called El Cheapo to inquire about its whereabouts and they claimed that we told them they could throw it away because the base was wobbly. The base was not wobbly. It was a solid brass lamp. It was a family heirloom, no one would have told them to throw it out. So just like that, El Cheapo turned into a junk removal company against their contract and takes it upon themselves to decide what is garbage. Do not trust this company. They then tried to pay me off in exchange for my silence. Very unethical! read more

Amazing service and amazing price!!! I got completely scammed from a previous moving company just moving across the street. How pleasantly surprised I was to have the El Cheapo experience! Don't let the name fool you, they are worth much much more than the price they charge. I will definitely be recommending and will use them again. read more

Terrible experience. One of the guys stole from MY apartment. I called to complain and ask for my things back, no one was helpful, management kept saying they did know what I was talking about. I have VIDEO evidence of the guy putting the stuff on the passenger side. Would probably press charges is it wasn't for the fact that I would waste my time and money with these people. NEVER USING THEM AGAIN. It might be cheap, buy you are definitely paying for exactly what you are getting... unprofessional people that cant move a couch in the right direction. read more