Im not versed in movers. This is the first time I actually had someone who isn't getting paid in…read morebeer and pizza to move my belongings, and was a little nervous because of it. But the reality is that these guys came in and did a fantastic job. They were quick in the move, in fact I was the one slowing them down if anything. Nothing was broken, damaged, or missing when it was all said and done. I'd use 'em again, and recommend them thusly!

Recommended by a friend - and was a great recommendation. Professional, prompt, polite and…read moreefficient service from John and his team.

Great professional service…read more Very responsible guys. Moved from Richmond Hill to Aurora. It was fast and affordable price. I will using this company again.

Sketchy First off they demanded deposit to secure a date and…read moretime. They demanded address of pick up demanded address of drop off without providing anything to get a hold of them. They showed up late on day of move. ANATOLI and other guys name cant remember seemed to be too positive right from the start. Before drop off they demanded to pay for everything including drop off and tip. Thats when i realized something is really shady, they then pulled out my signed contract. I read it again and it say 120 per hour, 120 per person, plus truck free, plus travel fee, plus no coverage. I called police. Police told me its civil matter and to go to court. Serg or whatever his real name is blocked my number. Avoid at all cost scammers. Still trying to figure what exactly is missing as i am unpacking.. i will see you at court SERG

Incredible - it was my first move after living in the same house for 30 years. I completed the…read moreonline inventory and received the quote - smooth, simple and highly responsive throughout the process. Badru, Farzan and Jalal were nothing short of amazing. Pleasant, non-judgemental, and kind but above all else shockingly hard-working, meticulous and efficient (in fact they were FAST) - all with care and a smile. They also sought clarification to make sure I was happy and they were doing what was asked. Thank you, myninjamovers from the bottom of my heart you made this part of a difficult move painless for my family. I will HIGHLY recommend them to anyone who will listen!

These guys helped move us into our new place in December. Very accurate with their quote, service…read moreand delivery. It was a long day and everyone was losing patience at the end, but they did a good job and also disassembled the bed.

Despite having more important matters to attend to than dealing with so-called professionals like…read moreJai from Proactive Movers, I feel compelled to address his rebuttal, which is riddled with inaccuracies and outright lies. It's unfortunate that Jai decided to fabricate the truth, but there are emails and witnesses that can confirm my version of events. To begin with, Jai himself admits that there was a mutual error regarding the moving date. I specifically requested *Saturday,* January 24th in my email. Neither Maria nor Jai followed up to confirm the date; instead, they simply scheduled the move for Friday, January 24th. Since the move was never intended to take place on Friday, there was no cancellation on my part. Jai even acknowledged this was a mutual error. Out of goodwill, I agreed to pay $150 after Jai pleaded with me, claiming he needed to pay his crew. This wasn't a cancellation, so his claim that I canceled is categorically false. As for transparency, Jai conveniently fails to mention that, at the end of the day, he tried to overcharge me by asking for over $800, claiming I had to cover the truck's return trip. Only after I threatened legal action for non-disclosure and unfair charges did he agree to "remove" these additional fees. Furthermore, after payment, I requested a receipt and was assured it would be emailed to me. To this day, I haven't received a bill of lading, which he is legally obligated to provide. However, I do have two quotes and three emails showing inconsistent times and charges. Even the amount he references in his rebuttal is incorrect, further demonstrating his inability to provide a truthful account. This behavior comes from a company that claims transparency and top-notch service. Jai's desperation is evident. In fact, I also have emails from him begging me to remove my negative review, even threatening legal action against me. I welcomed such action, yet instead, I was met with a rebuttal full of lies and inaccuracies, clearly a desperate attempt to save his reputation. To make matters worse, Jai and his company are so panicked that they have removed the reply option from their Google review/rebuttal, deliberately preventing me from responding to their lies. This tactic only further underscores their lack of professionalism and integrity. Lastly, Jai's claim that I said I would post a fake review is another blatant lie. My review is entirely honest and accurate. If he truly believes otherwise and can prove it, he should take legal action. However, it seems clear that he's more focused on damage control than addressing the truth.

I was not the ideal client for Amrit, Harvinder and Sarb as an older lady with a big house full of…read morestuff going a long way to a small house. The move took many hours of heavy labour, but the guys never got grumpy and helped in every way they could. It took me a long time to find a company that would give me a flat rate and stick to it. I had read all the horror stories and felt vulnerable, but Jai did that honestly, and all considered it was a very fair price. I know it's scary choosing a moving company but you're in good hands with these folks.

Packing a house with 2 self employed professionals with work from home offices was beyond stressful…read morebut without question, the smartest decision we made was packing with City Boxes! When I was doing my research, I originally was ready to go with Frogbox and then I found out there would be an extra charge to pick up from Aurora. So glad for that extra charge because I did more research and found out not only does City Boxes pick up from Aurora, they would cost less and allow me more time to have them! As everyone else has said Andrew is THE BEST. Customer service is in his DNA and of everyone we dealt with for the move, his friendliness and helpfulness simply blew us away. I should also add that the 6 guys from the moving company doing our move ALL said they prefer the dimensions of CityBoxes over frog boxes. They said they are easier to carry - because professional movers don't carry boxes the way the average person does. Andrew and the City Boxes website keep saying take more than you need - DO IT. It makes packing so much easier. And the dolly was great for moving stacks of boxes around. Thank you Andrew for being the rockstar of our move and giving us faith that there are still businesses that understand customer service!

It doesn't happen often, but every now and then you encounter a business that goes above and beyond…read moreevery expectation, and leaves you feeling relieved and satisfied. That's how I feel about my experience with CityBoxes, and thus I am compelled to write this review. They just delivered my order of boxes, not only to my door, but right into my apartment, through a particularly harrowing passage between two houses that even pizza delivery guys usually fear. All of this days ahead of schedule. I can't say enough good things about my experience with CityBoxes. The awesome customer service and communication turned me into a repeat customer even before I got the boxes, and the boxes themselves are amazing. Andrew stayed in touch with me every step of the way and made the whole process seamless. Super nice guy. My move is going to be so much easier, thanks to him. I'll be telling all my friends about CityBoxes.

I am changing my review of Inner City Moving & Storage Company because the owner stepped up in way…read morethat was completely unexpected. He offered a sincere apology and he made things right. As I mentioned in my previous review, the movers were highly skilled and very experienced but mistakes were made that caused some damage to my furniture. We're human and we all make mistakes. Minor damage to furniture is a normal part of moving and I expected it when I hired this company. What I didn't expect was that the owner would take the time to contact me, to listen attentively to my complaints and then to respond by remedying the situation. I did not expect compassion, kindness or a human being at the end of the phone line who was deeply apologetic. I was very impressed with the humanity shown by Paul. Paul didn't just apologize for the mistakes made by his crew, he took responsibility and ownership for those mistakes. He showed integrity and to me, that is what differentiates a good business from a bad one. Thank you for being an honourable human, Paul and for running your business with integrity. I highly recommend Inner City Moving & Storage Company. Patrice

Moving offices is a hassle and it takes time. I had to shift my office to another location and was…read moreseeking an established moving company. I found ICM and hired them. They did precisely what I need them to do. Satisfied with their apporach, professionalism and communication. The workers demonsrtated great teamwork and work ethics