Terrible Experience Not Worth the Premium Price. I chose this moving company because of the great reviews and paid extra for their premium service, expecting my belongings to be handled with care. That did not happen. From start to finish, the experience was frustrating and disappointing. During unloading, I watched one of the movers snap the handle off my suitcase right in front of me. These suitcases have been through years of international travel without any issues, yet they were damaged during a short local move. The furniture situation was even worse. It was not damaged in transit. It was broken by their crew while trying to put it back together at my new place. I saw it happen, but when I reported it, they tried to blame the material instead of taking responsibility. A sealed box that was fully taped on all sides arrived crushed, and a pair of my shoes was missing from inside. A sealed box does not open itself. Still, they insisted it must have been a packing issue on my end, which felt like an excuse rather than a real explanation. When I reported the damage and missing items, they were dismissive and hid behind their contract even though some of the damage happened directly in front of me. Their total compensation offer for broken furniture, damaged luggage, and missing items was fifteen dollars, which felt insulting. What really sealed it for me was that instead of resolving the issues, I was later offered two hundred dollars to remove or change my review. At that point, I started questioning how many other reviews were influenced the same way. Based on my experience, the service does not match the reputation or the price. If you care about your belongings and expect honesty and accountability, I strongly recommend looking elsewhere. read more

I recently had the pleasure of working with MTS Moving. .From start to finish, their quality of service was exceptional, and they truly made a difference The team at MTS Moving is incredibly professional and knowledgeable. From our first consultation, they took the time to understand my unique needs, which made me feel valued and understood. Their expertise shone through as they guided me through the entire process with confidence and care. NO HIDDEN FEES !!!. What really stood out to me the dispatch Vin and my two packers in Brampton Maswood and Fadel. Their attention to detail was exceptional. Their customer service skills were exceptional. The the true personable experience like you were talking to someone you and that genuinely cares/know you well enough to work with you and that your best interest was their best interest. Every aspect of my move was flawlessly executed, from logistics to packing and transportation. My ETA for delivery were three weeks from Ontario to Alberta and it was done in two weeks. Yes i accompanied the driver to the scales with empty truck and with my furniture's as i did not understand, In the future i would not do that again as i saw how it works and i now have the trust and confident with them, The communication throughout the process was excellent. MTS Moving kept me informed at every stage and was always quick to respond to my questions and concerns. I felt supported and reassured, knowing I could reach out anytime. The quality of service provided by MTS Moving is unparalleled. The equipment and resources they used were top-notch, ensuring everything ran smoothly. Wow i watch those guys wrapped mt mirrored top end console table and mirror, Mt 5 inches smart TV The top of the line bed set and i could not believe it. Its like they were taking care of a baby honestly to God. The delivers guys in Alberta i did not get their names but they were just like the two packers in Ontario, quality service. How could i leave out Sam the sales person he did explained all to me in details that he convinced me to use MTS. If you're looking for moving services, specially for major moves such as long distance across Canada, MTS is your company. Thanks MTS you made my move very easy, Thank you! Thank you! You are the best. read more

This is the second time I am moving with MTS Moving and they have done a great job again. Just as a suggestion, please start implementing load tracking. This would help with customer anxiety a lot. The worst part is not having control of where your goods are during transition. Thankfully we got our goods very quick. Would recommend them for cross province moving. read more

This was the second time I moved between provinces. The last movers we used were so bad that this was great in contrast. They didn't trash my home or damage any of the walls. The movers all came in uniforms and with a branded truck. They also protected my floors with a red cover. They also delivered all my goods to each room instead of dumping all my goods into the living room. Tommy was my moving consultant, and he kept me updated during the whole move. I wish the price were much lower, but I have already tried the low-cost movers, and they are not worth it. I got a great service and was happy to pay for it. I hope I never have to move again, but if I do, I will go with Mts again. read more

For my first cross-provincial move from Toronto to Edmonton, I used Yelp to find movers and chose MTS Moving. Matt provided a clear explanation of the entire process and was transparent about all potential surcharges during the video call estimation process and I appreciated the weight scale tickets they provided before and after the move. Mike and their team did an outstanding job, carefully labelling, wrapping, and protecting all my belongings, including my TVs. They provided a delivery timeframe of one to three weeks. I received my items in around two weeks. I highly recommend MTS Moving for cross-provincial moves. Long-distance moving usually is stressful and items are at risk of being damaged or lost, but MTS Moving exceeded my expectations. They were more expensive than other moving companies, but I trusted their online reputation. They safely delivered all of my items to my new place without any issues. read more

I recently had the pleasure of working with MTS Moving during an incredibly challenging time in my life, and I cannot begin to explain the gratitude or the significance of all they truly did time that I needed it most. From start to finish, their quality of service was exceptional, and they truly made a difference when I needed support the most. The team at MTS Moving is incredibly professional and knowledgeable. From our first consultation, they took the time to understand my unique needs, which made me feel valued and understood. Their expertise shone through as they guided me through the entire process with confidence and care. What really stood out to me was their meticulous attention to detail. The the true personable experience like you were talking to someone you and that genuinely cares/knowd you well enough to work with you and that your best interest was their best interest. Every aspect of my move was flawlessly executed, from logistics to packing and transportation. They anticipated potential challenges and provided solutions proactively, which helped alleviate a lot of my stress during this difficult time. The communication throughout the process was excellent. MTS Moving kept me informed at every stage and was always quick to respond to my questions and concerns. I felt supported and reassured, knowing I could reach out anytime. During a tough personal journey, the kindness and compassion I received from the MTS team were truly incredible. They created a safe and welcoming environment, allowing me to focus on what mattered most. Their sensitivity to my situation made all the difference. The quality of service provided by MTS Moving is unparalleled. The equipment and resources they used were top-notch, ensuring everything ran smoothly. Feedback from friends and family who helped was overwhelmingly positive, praising the professionalism and organization of the entire move. If you're looking for moving services, specially for major moves such as across Canada and want the reassurance of an already stressful situation being made easier with a genuine company to help ease all it entails to trust in a company that will have your back and actually genuinely take care of your belongings as if they were their own from start to finish than I wholeheartedly recommend MTS Moving. They are a remarkable team that truly cares about their clients, and I am forever grateful for the support they provided during such a difficult period in my life. Thank you !! To all that make MTS moving be possible to run day to day and have made it a business you can undeniably put your trust into And know they are Top Quality in every needed and most crucial aspect of Any moving Service you need done. Beyond compare ! and truly from the bottom of my heart to all MTS moving, I cannot express enough the difference you guys made in a very hard time for me and my daughter and how difference you're genuine hospitality And ability to go above and beyond to understand and work with me. it's been the blessing and saving grace me and my daughter have needed in a traumatic scary time to the point I thought we lost Absolutely everything in all angles of our life. given me hope again that good people still exist and good quality work& personable human experiences are still valued above all. please I mean it save yourself the fucking nightmare with pretty much any other moving across Canada moving companies and I know from experience. With this move and prior to this capacity that this is the number one go to company and i can promise you! you'll be taken care of ! read more

I recently moved from Calgary to London Ontario using MTS Moving and was very pleased with my decision. From the day of booking to the delivery day everything was exceptional. Matt was very helpful with sharing all the important information needed for my long distance move and the price was very reasonable as well. Tommy was also wonderful with walking me through the entire process and both were always one phone call away to help answer any of my million questions. I would recommend this wonderful family operated company to anyone looking to move across the country. Thank you MTS family!!! read more

Hi, I had horrible service by them they charge me way more then the quote they gave me and most of our stuff was damaged and had chips in our furniture would not use there service again not worth the price when they damage our stuff I would not use MTS movers read more

GREAT COMPANY. Matt was very detailed during the booking, he described it. They even scanned and sent the time-stamped weight tickets right after the move, which was very close to what he had estimated based on my inventory list. The pickup and delivery movers were very respectful. The price was higher than other quotes I got, but it was fair. We had a wheel break from one of our cabinets during the move. The claims department sent the part we needed and someone to fix it. 2 weeks delivery time could have been better, but it was as advertised. I do wish moving companies had live trackers. It would take away a lot of stress. read more