Despite having more important matters to attend to than dealing with so-called professionals like…read moreJai from Proactive Movers, I feel compelled to address his rebuttal, which is riddled with inaccuracies and outright lies. It's unfortunate that Jai decided to fabricate the truth, but there are emails and witnesses that can confirm my version of events. To begin with, Jai himself admits that there was a mutual error regarding the moving date. I specifically requested *Saturday,* January 24th in my email. Neither Maria nor Jai followed up to confirm the date; instead, they simply scheduled the move for Friday, January 24th. Since the move was never intended to take place on Friday, there was no cancellation on my part. Jai even acknowledged this was a mutual error. Out of goodwill, I agreed to pay $150 after Jai pleaded with me, claiming he needed to pay his crew. This wasn't a cancellation, so his claim that I canceled is categorically false. As for transparency, Jai conveniently fails to mention that, at the end of the day, he tried to overcharge me by asking for over $800, claiming I had to cover the truck's return trip. Only after I threatened legal action for non-disclosure and unfair charges did he agree to "remove" these additional fees. Furthermore, after payment, I requested a receipt and was assured it would be emailed to me. To this day, I haven't received a bill of lading, which he is legally obligated to provide. However, I do have two quotes and three emails showing inconsistent times and charges. Even the amount he references in his rebuttal is incorrect, further demonstrating his inability to provide a truthful account. This behavior comes from a company that claims transparency and top-notch service. Jai's desperation is evident. In fact, I also have emails from him begging me to remove my negative review, even threatening legal action against me. I welcomed such action, yet instead, I was met with a rebuttal full of lies and inaccuracies, clearly a desperate attempt to save his reputation. To make matters worse, Jai and his company are so panicked that they have removed the reply option from their Google review/rebuttal, deliberately preventing me from responding to their lies. This tactic only further underscores their lack of professionalism and integrity. Lastly, Jai's claim that I said I would post a fake review is another blatant lie. My review is entirely honest and accurate. If he truly believes otherwise and can prove it, he should take legal action. However, it seems clear that he's more focused on damage control than addressing the truth.

I was not the ideal client for Amrit, Harvinder and Sarb as an older lady with a big house full of…read morestuff going a long way to a small house. The move took many hours of heavy labour, but the guys never got grumpy and helped in every way they could. It took me a long time to find a company that would give me a flat rate and stick to it. I had read all the horror stories and felt vulnerable, but Jai did that honestly, and all considered it was a very fair price. I know it's scary choosing a moving company but you're in good hands with these folks.

It is now two years since my move with two men and truck in Brampton and surprise, surprise, still…read moreno contact with them and of course, NO compensation. The damage done to my property and the lost, stolen, missing, whatever items have not been replaced. I do not recommend this company unless you are prepared to be disappointed.

So a year has passed since my move with this company. I still have not received compensation for…read morethe lost and damaged property from the move and strongly doubt I ever will. I do not recommend anyone use their services. Despite claims that they stand behind their service and will make compensation for loss and damages it's all smoke and mirrors. They do not inventory what they are moving or the state of the items so that gives them the ability to deny compensation. The moving crew reeked of marihuana use.

CTS just completed the "move in" phase of my relocating…read more These guys are true professionals. They took very good care of all my belongings from wrapping, loading and unloading. They are a pleasure to work with. I would highly recommend using this company. I would certainly use them again in the future.

From the owner: Planning to move soon? CTS Move will do it for you. We offer…read morefull services such as packing and unpacking. We also make sure that your items are transported safely and provide all of the packing materials needed for that for free! Save this number, and you will never have to worry about moving. **We are also offering gutter cleaning services **

I recently had the pleasure of working with MTS Moving. .From start to finish, their quality of…read moreservice was exceptional, and they truly made a difference The team at MTS Moving is incredibly professional and knowledgeable. From our first consultation, they took the time to understand my unique needs, which made me feel valued and understood. Their expertise shone through as they guided me through the entire process with confidence and care. NO HIDDEN FEES !!!. What really stood out to me the dispatch Vin and my two packers in Brampton Maswood and Fadel. Their attention to detail was exceptional. Their customer service skills were exceptional. The the true personable experience like you were talking to someone you and that genuinely cares/know you well enough to work with you and that your best interest was their best interest. Every aspect of my move was flawlessly executed, from logistics to packing and transportation. My ETA for delivery were three weeks from Ontario to Alberta and it was done in two weeks. Yes i accompanied the driver to the scales with empty truck and with my furniture's as i did not understand, In the future i would not do that again as i saw how it works and i now have the trust and confident with them, The communication throughout the process was excellent. MTS Moving kept me informed at every stage and was always quick to respond to my questions and concerns. I felt supported and reassured, knowing I could reach out anytime. The quality of service provided by MTS Moving is unparalleled. The equipment and resources they used were top-notch, ensuring everything ran smoothly. Wow i watch those guys wrapped mt mirrored top end console table and mirror, Mt 5 inches smart TV The top of the line bed set and i could not believe it. Its like they were taking care of a baby honestly to God. The delivers guys in Alberta i did not get their names but they were just like the two packers in Ontario, quality service. How could i leave out Sam the sales person he did explained all to me in details that he convinced me to use MTS. If you're looking for moving services, specially for major moves such as long distance across Canada, MTS is your company. Thanks MTS you made my move very easy, Thank you! Thank you! You are the best.

Terrible Experience Not Worth the Premium Price. I chose…read morethis moving company because of the great reviews and paid extra for their premium service, expecting my belongings to be handled with care. That did not happen. From start to finish, the experience was frustrating and disappointing. During unloading, I watched one of the movers snap the handle off my suitcase right in front of me. These suitcases have been through years of international travel without any issues, yet they were damaged during a short local move. The furniture situation was even worse. It was not damaged in transit. It was broken by their crew while trying to put it back together at my new place. I saw it happen, but when I reported it, they tried to blame the material instead of taking responsibility. A sealed box that was fully taped on all sides arrived crushed, and a pair of my shoes was missing from inside. A sealed box does not open itself. Still, they insisted it must have been a packing issue on my end, which felt like an excuse rather than a real explanation. When I reported the damage and missing items, they were dismissive and hid behind their contract even though some of the damage happened directly in front of me. Their total compensation offer for broken furniture, damaged luggage, and missing items was fifteen dollars, which felt insulting. What really sealed it for me was that instead of resolving the issues, I was later offered two hundred dollars to remove or change my review. At that point, I started questioning how many other reviews were influenced the same way. Based on my experience, the service does not match the reputation or the price. If you care about your belongings and expect honesty and accountability, I strongly recommend looking elsewhere.

Great service! Highly recommend! All was done very quickly…read moreand efficient. Grateful for your help.

Very friendly and professional company willing to go above and beyond to ensure your move is…read moreseamless and stress free. I will definitely use them for future moves.