Public Storage is ideal. We were referred by our mover, JP Moves You (excellent movers, btw) and…read morewe are not disappointed! Dunsen, the Manager, found me a great deal on an 8 x 10 and handled all the initial paperwork, etc. He is professional, personable and understood our needs perfectly. Susie handled a few of my calls/questions. She's fantastic and lovely. Eric handled our first "move in" of boxes. He was terrific, kind and patient! The quality of the facility is basic but clean, dry and cool, and access is easy. The value is excellent. They have periodic specials and great deals for long term storage. Definite 5-Star Facility ... And the people who manage the facility are wonderful!

I used this facility to store my belongings while I was between apartments late in 2017. From the…read morevery first phone call they were pleasant to deal with and eager to help me. I used movers to move my things (El Cheapo, who were familiar with the storage unit and also great to deal with), and had NO issues moving in or out. My storage locker was indoors, behind a locked gate which I was able to access almost anytime I wanted with my own personal access code. I was able to get deal for my first month, and they were able to pro-rate the second month, as I was not there for the full period. I hope to not have to put my things into storage again, but should I have to I would definitely be back to Public Storage on Jefferson. ** During this experience I also met a person with my EXACT first and last name. Same nickname, same spelling, and born one day apart. An added COOL factor to this experience :)

My 6 month period @ 221 Todd Baylis was awesome! I think think it is definitley one of the most…read morewell kept and clean storage marts in the city, not to mention the climate control during the changing seasons. in addition to a clean well kept facility the staff members there, Shanique and Jazz are super awesome. i cant explain how helpful they were to me, anything i needed they were right there to help me out... because i owned a small business they were able to grant me 24hr access to the facility so that i was never denied access to my working equipment. also, they always kept me up to date about my bill payments and advised ways in which i can save money. The staff deffinitley makes a difference and that's what 221 todd baylis did for me. Thanks Storage Mart for your cleanliness and professionalism. Joshua E

If you are looking for storage, this is the place to go. Whether for clearing your house to sell,…read moreneed extra room for seasonal items or for your business, Shanique and Jazz in the office are super helpful, knowledgeable and very sweet! Thank you ladies for always welcoming me with your beautiful smiles and extremely efficient service! Rent all your storage needs at this location, they have competitive pricing and very clean units!

rented a unit for over a year. Didn't require it anymore so emptied it and found large framed…read morefamily pictures had water damage, and completely ruined. Put in a claim. almost Two weeks went by and no one had contacted me regarding the claim. after sending email with pictures. Over the week I called 4 times, never reaching a live person, having to leave voice message Each time. Was finally contacted to say claim was submitted and being processed. Two weeks later no contact again from anyone. Over the following two weeks 4 phone calls were not returned. Called a 5th time, only this time I went to the sales line, which is always manned by a live person. And as expected, call was immediately answered by a live agent in Customer Service, where again, I left a message requesting a callback from the Ajax location to call me. Message was delivered Thursday June 18 approx 2pm. Will update when I receive my callback.

Clean, safe, monitored facility and terrific staff!! Barb and John are wonderful! So nice,…read morefriendly, and a pleasure to deal with. My hat goes off to them. I had two storage units at this facility. The climate controlled ones are great. Clean and easy to use and get to. Also had two outdoor units and they were problem-free. After one year of having all my items in the units here, everything came out just as I had placed it in there. Zero issues. All items kept safe n' sound. If I ever need storage again, I will certainly go here! Hope to never need it again though. 5++++ stars!!

This Public Storage is Easy to access, good service, affordable rates compared to others in the…read morecity.

Over the years I have rented self storage at different companies…read more Found that Public Storage is far more affordable than any other company. So I become a loyal "brand" customer...and rented at different locations in Toronto and Florida. I happened to come across 28 Estate Drive in Scarborough. I found their customer service superior! They treat this business as their baby and they do not only work there to get their pay check! They go above and beyond to help and very accomodating to fill their customers needs! I'm returning for second time this year to rent a unit from this location. Thank you to all, Yvrose, Udeni and Trevin! You got a customer for life!

Very happy with the prices also the folks running the place are friendly and professional !read more

Was my first time there so i wanted to find some information and take a look at the facilities. My…read moreexperience went downhill as i was greeted by the larger asian guy with glasses at the front. I asked a few simple questions and was talked to like an idiot (you know who i am and you know i didn't say anything to provoke you.) . Like i should have researched and knew everything before hand. Was very condescending and rude. Went to the Alden location and was treated very well. I was given all the information and shown the whole facility with a smile. they got my business right away :). Keep up the bad customer service ! You wont get any business. Ill be sharing this with everyone i know. You are obviously new to customer service ! edited post. happy now yelp? this post WILL stay up for everyone to see

just moved to Toronto from Halifax and needed to keep our families contents in a safe, secure, easy…read moreto access storage and choosing the Public storage on vine ave was easy... Got help from Haroon and Antonio who were the nicest guys to work with who took care of everything... would absolutely recommend them. Thank again for making it painless and best of luck in the future.

This is a scam…read more They double billed me for my storage unit. I cancelled on the day they told me to and still received a charge on my credit card. When I reported this they said once there is a charge they can not issue a refund. I've dealt with other Public Storages where this isn't the case. This specific branch is scamming people by billing them twice.

Tips: - This store is a donation drop-off location for The…read morePeriod Purse. - You can rent a mailbox and store your wine collection here. - If you have a storage unit, you can drive your vehicle into the loading area that is enclosed and available 24 hours every day. This review is a bit different. I came here to make a donation to The Period Purse. This DYMON is a drop-off for this charity that is dedicated to menstrual equity. It provides free period products from community partners and donations. It also has education programs across Canada. I was at Sansotei Ramen and used a single stall washroom before I headed to shop at Square One. I noticed free sanitary pads and tampons for periods in the washroom. I thought that it was a thoughtful gesture. We have food banks to support those who are having a tough time with groceries, especially as their prices continue to increase. What about folks who can't afford to get period products? I have been fortunate that I have not struggled in this area, but there are folks that have who could use a break. I did a search and found The Period Purse. Perfect! You have the option to donate to this charity. You get a tax receipt if your donation is at least $25. You can also donate period products. I like that it accepts open boxes of disposable pads and tampons, as well as new, unopened reusable products. After work a couple of Wednesdays ago, I drove over to DYMON. I was heading eastbound along The Queensway. DYMON is on the left, but it's an interesting setup to make a left turn. I basically had to pass by DYMON because there's a barricade as you go up the overpass and down it. I made a u-turn at Kipling Avenue and then turned right onto Vansco Road. There's a RUDY burger joint before you turn right, which is across from DYMON. There's an IKEA across The Queensway from both DYMON and RUDY. In other words, YOU HAVE STORES THAT USE ALL CAPITAL LETTERS IN THEIR NAMES IN THIS AREA. How coincidental is that commonality? I found a parking spot in front of the main doors. I backed into a spot and headed over there. I was a bit shocked to find that DYMON has kitchen and storage accessories. I felt like I was in a Winners store, but a fancier version of it. I was definitely not in a U-Haul store. The floors were shiny and spotless. It was bright and inviting. It was clean. I saw a few sales. It was cool. I was heading over to Guest Services when a female staffer was flagging me by saying hi behind me. She asked if I needed any help. I said that I was dropping off a donation for The Period Purse. She nodded and said that I'd be hitting Guest Services ahead and to my right. She frankly startled me. I was heading in the right direction. I will say that she was trying to be helpful, but I felt like she was chasing me down as I was walking. I ended up in a spacious area. There was a FedEx vehicle that pulled into this area. There were a handful of vehicles. If you have a storage unit, you can drive into this area to load and unload your stuff. I saw dollies to help out. I also saw mailboxes that you can rent. All services in this area are 24 hours. I like that you don't have to deal with weather if you are moving your goods in and out of your storage area. You drive into this area that keeps you and your vehicle dry and safe. I also saw a wine cellar area. You can house your wine here. It apparently has a bunch of controls, from humidity to lighting, to ensure that you wine collection is in pristine condition. It was a fascinating visit! I learned so much dropping off a donation to a cause that had nothing to do with storage or moving. At Guest Services, a nice man said hi and asked if I had a donation in my paper bag with handles. I did. He happily took it from me. I was pleased that I did my part. I don't have the need to rent a storage unit. It was nice to see a more modern approach here. I last visited a U-Haul store in Winnipeg eons ago when I moved from Rochester, MN to the city. That store was never as nice and appealing as this DYMON. (149)

Just finished a move today with Alejandro and Nikki from the Dymon Etobicoke team. They were…read moreamazing to work with. They both took such great care of our items. They had to navigate narrow hallways and stairwells in our small home, which added to the complexity of the move. Would definitely recommend this crew for future !! Dymon is lucky to have them on their team. Thank you !! Jackie S

I really haven't had any issues with Access Storage and I'm leaving a review today after another…read moregreat interaction with their customer service. Notably Austin and Natasha have been FANTASTIC. I spoke to Natasha today and she was helpful, immediately understanding and quick. I recommend them to take care of all your items any time. Thank you for all you do!