Public Storage is ideal. We were referred by our mover, JP Moves You (excellent movers, btw) and…read morewe are not disappointed! Dunsen, the Manager, found me a great deal on an 8 x 10 and handled all the initial paperwork, etc. He is professional, personable and understood our needs perfectly. Susie handled a few of my calls/questions. She's fantastic and lovely. Eric handled our first "move in" of boxes. He was terrific, kind and patient! The quality of the facility is basic but clean, dry and cool, and access is easy. The value is excellent. They have periodic specials and great deals for long term storage. Definite 5-Star Facility ... And the people who manage the facility are wonderful!

I used this facility to store my belongings while I was between apartments late in 2017. From the…read morevery first phone call they were pleasant to deal with and eager to help me. I used movers to move my things (El Cheapo, who were familiar with the storage unit and also great to deal with), and had NO issues moving in or out. My storage locker was indoors, behind a locked gate which I was able to access almost anytime I wanted with my own personal access code. I was able to get deal for my first month, and they were able to pro-rate the second month, as I was not there for the full period. I hope to not have to put my things into storage again, but should I have to I would definitely be back to Public Storage on Jefferson. ** During this experience I also met a person with my EXACT first and last name. Same nickname, same spelling, and born one day apart. An added COOL factor to this experience :)

BEAWARE. They are Thieves... Never ever risk storing your stuff there. They lured me in giving a…read morethree month discount and then started sending bills with illegal charges. $50 late fee for $80 rent. When I mentioned its wrong they mentioned the late fee cannot be more than 2%, they said they will send me the correct bill but never did. The locker was far for me and I had physically go to ask for the correct bill, but by that time they forcefully kept my $40k worth stuff, stating they are allowed to settled their $800 bill (which was completely wrong bill) and stole all my stuff. Funny thing is there was no trace of my personal item left behind. I was constantly communicating through email and I got no email stating they are clearing my locker.

BEAWARE. They are Thieves... Never ever risk storing your stuff there. They lured me in giving a…read morethree month discount and then started sending bills with illegal charges. $50 late fee for $80 rent. When I mentioned its wrong they mentioned the late fee cannot be more than 2%, they said they will send me the correct bill but never did. The locker was far for me and I had physically go to ask for the correct bill, but by that time they forcefully kept my $40k worth stuff, stating they are allowed to settled their $800 bill (which was completely wrong bill) and stole all my stuff. Funny thing is there was no trace of my personal item left behind. I was constantly communicating through email and I got no email stating they are clearing my locker.

I have had a locker here for many years. Live in a condo and there is never enough storage space…read more Love the hours-open so many hours. always clean and very well kept. I have tried other places, but in my opinion this is the best. The only concern I have is the washroom. I wish it could be kept cleaner, but realize they can't go in and clean it after each person uses it. I would recommend this storage locker for sure.

A nightmare of an experience. The worst customer service and support money can buy. Overpriced,…read moreunorganized, unresponsive and unsafe. Moved in for a year to see prices increase, basic needs not met around the facility, and staff who don't care. Moved out to save money and gain peace of mind. Terrible.

Clean, easy to use and seamless process! I def recommend them…read more Also, it's located close to downtown on the east side

This place is waaaaaaaaaay Too expensive. I recommend Storage Mart, and no, I wasn't paid ti write…read morethis

Decent temperature control storage. Nice and clean. Good service from staff. Looks safe. Rent is…read morereasonable.

Have been a loyal client for 2 years. Appreciate the safety, cleanliness, hours of op, politeness…read moreof staff and other clients. They do appreciate loyalty.

Stored my stuff here for a couple months. The facility is absolutely pristine and the customer…read moreservice is good.

TLDR; Garbage, don't get fooled by their friendly veneer, they have no interest in actual customer…read moreservice. If need more than a basic locker to access 9-5/M-F, look somewhere else. Originally picked XYZ because of their customer service, even though they were more expensive, and the staff seemed to understand after hours access was necessary for people who worked for a living, and were renovating their house so thus needed to move things in and out of the locker on a daily basis. They were fine granting it in 2 week blocks. Then something changed internally and we were forced to call the facility every day, during the day, to get access that night, even though everyone is issued a unique access code. That was annoying enough, but boy was I wrong. Today, the day I was moving a large set of furniture to the locker, the staff forgot to grant the after-hours access even though I talked to them in person! (Their system is to write it on a post-it note and do it whenever they feel like it). Of course I also only find out at 7:05PM right after the office closes and no one picks up the phone. I now have to pay an extra $200 to keep the moving truck another day and park it in a random outdoor parking lot, unsupervised. In that one failure, the storage locker has now costed us almost the cost of the locker itself. I met a couple my first day at 7:10PM who was in a similar situation where they had driven down from Barrie only to find after hours access hadn't been given to them and there was no one they could call to get access. I should have taken that as a sign and cancelled my locker right then and there. I honestly would have been fine to pay an extra $10-$20 extra for blanket after-hours access, but instead their senior leadership choose to annoy their customers for no reason.

Tips: - This store is a donation drop-off location for The…read morePeriod Purse. - You can rent a mailbox and store your wine collection here. - If you have a storage unit, you can drive your vehicle into the loading area that is enclosed and available 24 hours every day. This review is a bit different. I came here to make a donation to The Period Purse. This DYMON is a drop-off for this charity that is dedicated to menstrual equity. It provides free period products from community partners and donations. It also has education programs across Canada. I was at Sansotei Ramen and used a single stall washroom before I headed to shop at Square One. I noticed free sanitary pads and tampons for periods in the washroom. I thought that it was a thoughtful gesture. We have food banks to support those who are having a tough time with groceries, especially as their prices continue to increase. What about folks who can't afford to get period products? I have been fortunate that I have not struggled in this area, but there are folks that have who could use a break. I did a search and found The Period Purse. Perfect! You have the option to donate to this charity. You get a tax receipt if your donation is at least $25. You can also donate period products. I like that it accepts open boxes of disposable pads and tampons, as well as new, unopened reusable products. After work a couple of Wednesdays ago, I drove over to DYMON. I was heading eastbound along The Queensway. DYMON is on the left, but it's an interesting setup to make a left turn. I basically had to pass by DYMON because there's a barricade as you go up the overpass and down it. I made a u-turn at Kipling Avenue and then turned right onto Vansco Road. There's a RUDY burger joint before you turn right, which is across from DYMON. There's an IKEA across The Queensway from both DYMON and RUDY. In other words, YOU HAVE STORES THAT USE ALL CAPITAL LETTERS IN THEIR NAMES IN THIS AREA. How coincidental is that commonality? I found a parking spot in front of the main doors. I backed into a spot and headed over there. I was a bit shocked to find that DYMON has kitchen and storage accessories. I felt like I was in a Winners store, but a fancier version of it. I was definitely not in a U-Haul store. The floors were shiny and spotless. It was bright and inviting. It was clean. I saw a few sales. It was cool. I was heading over to Guest Services when a female staffer was flagging me by saying hi behind me. She asked if I needed any help. I said that I was dropping off a donation for The Period Purse. She nodded and said that I'd be hitting Guest Services ahead and to my right. She frankly startled me. I was heading in the right direction. I will say that she was trying to be helpful, but I felt like she was chasing me down as I was walking. I ended up in a spacious area. There was a FedEx vehicle that pulled into this area. There were a handful of vehicles. If you have a storage unit, you can drive into this area to load and unload your stuff. I saw dollies to help out. I also saw mailboxes that you can rent. All services in this area are 24 hours. I like that you don't have to deal with weather if you are moving your goods in and out of your storage area. You drive into this area that keeps you and your vehicle dry and safe. I also saw a wine cellar area. You can house your wine here. It apparently has a bunch of controls, from humidity to lighting, to ensure that you wine collection is in pristine condition. It was a fascinating visit! I learned so much dropping off a donation to a cause that had nothing to do with storage or moving. At Guest Services, a nice man said hi and asked if I had a donation in my paper bag with handles. I did. He happily took it from me. I was pleased that I did my part. I don't have the need to rent a storage unit. It was nice to see a more modern approach here. I last visited a U-Haul store in Winnipeg eons ago when I moved from Rochester, MN to the city. That store was never as nice and appealing as this DYMON. (149)

Just finished a move today with Alejandro and Nikki from the Dymon Etobicoke team. They were…read moreamazing to work with. They both took such great care of our items. They had to navigate narrow hallways and stairwells in our small home, which added to the complexity of the move. Would definitely recommend this crew for future !! Dymon is lucky to have them on their team. Thank you !! Jackie S

If you are looking for storage, this is the place to go. Whether for clearing your house to sell,…read moreneed extra room for seasonal items or for your business, Shanique and Jazz in the office are super helpful, knowledgeable and very sweet! Thank you ladies for always welcoming me with your beautiful smiles and extremely efficient service! Rent all your storage needs at this location, they have competitive pricing and very clean units!

My 6 month period @ 221 Todd Baylis was awesome! I think think it is definitley one of the most…read morewell kept and clean storage marts in the city, not to mention the climate control during the changing seasons. in addition to a clean well kept facility the staff members there, Shanique and Jazz are super awesome. i cant explain how helpful they were to me, anything i needed they were right there to help me out... because i owned a small business they were able to grant me 24hr access to the facility so that i was never denied access to my working equipment. also, they always kept me up to date about my bill payments and advised ways in which i can save money. The staff deffinitley makes a difference and that's what 221 todd baylis did for me. Thanks Storage Mart for your cleanliness and professionalism. Joshua E