im a disabled veteran and i went to take the 56 bus on patrick ave and roosevelt. the unhoused has taken over the entire bus stop leaving me a disabled veteran no where to sit to wait for the bus. as a disabled veteran i have a right to sit down and wait for the bus! ac transit please go out to the ac transit bus depot on patrick ave and roosevelt with the hpd and clean up the bus stop and make it accessible to the public! the unhoused should not be able to take over and entire bus stop! please also clean the bus stop for the publics safety! read more

AC transit has gotten worse and worse. Plan on being a minimum of 25-30 minutes late to your destination.

I live in an apartment complex and I was running around in circles trying to find the right times to take the bus to patronize businesses in DownTown Hayward and I was able to find a correct time table online and found that the bus stop arrived out our complex at 52 after the hour. I'll give it to them they have on time accuracy. When they a bus is going to get there it will get there. Had used to walk down Watkins to go to the Lucky's shopping station but now I can get there easier now since Bus 41 lets off in front of the BART Station and City Hall. It's only $2.25 for a one way. I was about to take an Uber and the surge pricing was super crazy and so was a cab but was not really in a walking mood today and this really did the trick. FYI They do accept clipper on your phone and also on your watch so you don't need to use your plastic card any longer. I found the Apple Watch payment to be better than the physical clipper card because when you add value it becomes immediately available. With the plastic card it takes a day to load. read more

Driver on out of service bus #1401 in fremont on grimmer was an unsafe operator. The operators' speed and lack of control of the bus keeping the bus within a single lane is scary. I'm glad he didn't have passengers read more

Many times the busses fail to wait for the on coming customers as a form of hatred or retaliation and I'm sick of it. May they never have grandma grandpa's take the bus because I want the same to happen to them and see how they feel. Hatred in the form of retaliation is not ok. read more

what the flip ac transit first of all u were late for like 10 mins and I was waiting in the hot scorching sun so I decided to sit down in the shade and then when u FINALLY came u fr had the nerve to not stop and just pass by me without stopping. Lastly as a bus kid during middle school I did not have great experiences with yall and I often had to wait for buses for like 15 extra mins so do not recommend guys. read more

AC Transit - Bus stop - Public Transportation Near Me - Hayward, California

Problem with AC Transit they always get me where I'm going people make mistakes for human beings but I don't bring anything for anything that happened some of these drivers out here are dangerous I've never met a bus driver that was a dangerous driver I feel bad for the ones who got in accidents that were killed because they're willing to do to lose their life because they love their job that's what makes a person good I work places where people pull guns on and they wouldn't murder me so if you want to pull a gun on me don't think I'm not going to try to fight you back I don't want to die yet so let's be nice to each other shall we read more

I have decided that public transportation in the Bay Area is no match for the New York City metropolitan region's public transportation. It's sad but true. AC Transit falls under my Bay Area Mediocre Public Transportation Agencies list. Some of the AC buses feel fake. They feel like they're made of the cheapest plastic or something. It's a weird feeling and you probably think I'm crazy but seriously ride an AC Transit bus and you decide. I take the AC Transit bus at the Fremont BART station so it's the first/last stop for some of the buses. There is a dedicated schedule posted at the bus stops but I feel like the bus drivers take their time to start the buses. The bus drivers are usually chilling in the BART station or somewhere else so there's often a confused crowd of to-be bus riders (me included) waiting for the bus driver to arrive. Maybe like 1-5 minutes but when it starts hitting the 5 minute mark, that is getting rather unprofessional. There are also few lines that run very late (past midnight). I suppose this is due to a demand issue but it would be nice for non San Francisco folks to not have to worry about getting home after a late night in the city. The bus stops that they put are often in really open, exposed parts of the street with no bus shelters. Near my stops, people have resorted to flipping shopping carts (wtf) to use them as temporary benches of sorts. Why can't AC Transit build more bus shelters or at the very least benches? read more

I ride the buses to get around the east bay since it's cheaper than a car and my commute is only 8 miles each way. At the time of this review, I've been at the bus stop for 30 minutes waiting for a bus that should have arrived 15 minutes ago. The 212 to be exact. Always. Freaking. Late. The next bus is apparently in 40 minutes. Big waste of time, no? It wasn't the first time either. I keep track of the buses through next bus and I'm pretty sure they skipped my stop...where a lot of people usually wait. It gets terribly frustrating since its a waste of time and energy to wait at a stop way ahead of schedule for buses that never follow it. Even in the mornings some buses just don't arrive...what gives? This is supposed to help reduce traffic in the road by taking those who could have been driving and getting them to their destinations on time...all this bus system does is encourage people to ditch their stupid system and get on the road themselves. Some bus drivers also breeze through stops where people are waiting just so they can have earlier breaks and all that. What about the people who rely on your service? I hate you, ac transit. read more

AC Transit - Check the arrival time vs time on my phone vs the bus schedule for my phone...total bs. - Public Transportation Near Me - Hayward, California

AC Transit.. where do I begin? you are NEVER on time sometimes the bus drivers will completely skip stops where people are waiting. your drivers need to go through IQ tests because some of them are obviously retarded and the ones that are not are just plain rude. your only saving grace is the one or two drivers that see me on a weekly basis and let me get on with paying the 2$ why ac transit do you let obnoxious kids sit in the back of the bus blaring their shitty hip hop and cussing? is there just no more respect at all? well i can tell you in this area there isn't. please answer to me why did i wait an hour last night for a bus that should be coming every twenty minutes? you suck AC. you suck fat ghetto balls read more

I'm posting this on all of the AC Transit yelp pages because the ENTIRE agency should know this! Buses should run on scheduled times and also should have free wifi and power outlets on ALL of the buses, not just the Transbay ones. ALL buses should have heat and AC. ALL buses should run more frequently. Like the SF Muni runs more frequently than AC Transit. Also it's aggravating when bus drivers see you at the bus stop or running to the stop as they are pulling off, but still refuse to stop, even when the bus isn't crowded. This has to stop! read more

Occasionally, I have to take the bus to the office when my car is in the shop for repiars which will keep the car overnight. Therefore, my mode of transportation to the office are the bus or my bike - not bad options. However, with the shorter day light in winter, wet weather, and cold air temperature, I have to get on the bus for my ride to the office. I just have to be more flexible to be sure to be at the bus stop in time to meet my ride. In the Fremont area, taking the bus has not been too much of a problem. The bus runs regularly near my home and office, and it has never been crowded. Fellow passengers have been quiet and polite. I can not say that it is convenient like my car or bike. However, it does get me to the office ornwhen I need a ride to places I can not get to without transportation! read more

I am so fed up with this bus service that I'm yelping about it at 6:40am on my phone (will have to post this review when I get to an actual computer). I was just crossing through the intersection to catch my 232 bus to UC Bart. Mind you, this bus comes once an hour. As in crossing, I waved and tried to flag down the bus driver so I could let him know that I'm just crossing and plan on getting on. NOPE. He glances at me while im running and flailing my arms wildly and keeps driving. He drove off slowly enough that if I wasn't dragging a rolling carry-on, I could've run to the next stop to catch it. What a tease. To top it off, he was 3 minutes ahead of schedule. You see, it's Bus drivers like this that are the reason people hate public transit. At least w Muni, if a driver sees you running towards the bus, he'll wait. On another note, a blonde, frumpy looking bus driver for the 264 line gave me complete attitude for asking a question about when the bus stopped running. Seriously, where do they get these bus drivers? read more

How about a bus driver that, ignoring the chime and "stop request" light, blows through three successive stops and only stops at the fourth when many passengers start shouting to be left off? How about a disabled man with a cane having to walk back just over a mile because the first blown stop was his? How about a formal complaint being lodged with AC about this sorry incident? Wonder where Mister Driver will be working next - Wienerschnitzel? LOL Fool! read more

Related to my BART SH review, the AC Transit people were on top of it tonight - setting up bus bridges between the SH BART and UC/Fremont BART stations because of the grass fire. Great job, guys. read more

I needed to catch the bus to get me to work this morning. When I boarded the bus, the female driver was rude about the cost to ride (this is my first usage...and likely last...usage of the bus system). Then I remained standing (behind the yellow safety line, mind you) and she snapped at me, asking, "Is there a reason why you're standing there?" I really don't appreciate being treated poorly, especially when I pay great attention to how I treat EVERYONE that I cross paths with. Very rude driver...rough start of the day. read more

If I could give a negative stars I would. Flat out ridiculous the lack of information employed at this station have and attitudes. After getting off bus ride the last thing you want to happen is for someone to give you the wrong information to have you miss your bus. But that is exactly what happened. This bus driver told me my destination was another bus. How would you know? read more

Rude driver,people speaking foreign languages,faint smell of urine .All that was missing was a toothless old man tending to his goat.Worst bus ride ever.By the way i'm not describing a bus ride in a third world country.Dear Toyota Tercel, i promise when i get you fixed that i will change your oil regularly.I promise to never call you my rice burning whore wheel drive ever again. I will make sure your always clean inside and out and never take you for granted again.My friend tells me that i'm helping the enviroment by taking the bus ,i tell him that he would improve the worlds gene pool by dropping dead...........WAAAAAAH,I WANT MY CAR BACK!!!!! read more

Before I had my license/car, I had to take the bus to school and work. Let me tell ya, AC transit SUCKS. Seriously, if the bus comes every 30 minutes....and the bus driver ignores me and drives by. WTF?! Seriously, some of these bus drivers need a brain check. read more

Really a pity that they never seem to be able to do what they are meant for. I need this to get to Bart but 80% of the time the bus is delayed or doesn't show up. That is compared to the free Emerygoround (which is there on time nearly always) a disgrace. So much potential is just wasted. read more

I live in San Francisco and work in the East Bay. I can afford a car but chose not to own one because it did not make sense to me. Among all the transit agencies I utilize, AC Transit is the worst. The buses and passengers along my route are fine, but drivers are almost uniformly rude if you ask the simplest question (but I miss the sweet older lady who used to drive the morning bus). If you want to call customer service, it better be between 8:30 and 5 or you're out of luck (shoot, I start work at 7:30). When you do reach a service rep., they are indifferent at best and rude at worst. The entire organization operates in the dark ages. Before I got my Translink card, I would have to download and print an order form for my montly pass, fax while hoping my credit card inforemation got in the right hands and wait for it to srrive in a hand-written envelope. Why can't one order tickets online like you can from BART? While my morning ride is typically fine, the evening leg is unpredictable at best and I never know if I will make my BART connection on time. When I called to make a complaint this morning, the person on the other end of the line told me that their organization is by far superior to SF Muni. Nothing can be further from the truth. In my three years living in SF, I have yet to experience the number of problems I have with AC Transit. read more

Lousy, lousy, lousy! I wouldn't even give them 1 star, they're that bad. The first bus (yes, the first bus) did not show up this morning. It wasn't even on Real Time. So, the bus that showed up was the 2nd bus on the schedule. According to Real Time the next bus won't show up for 45 minutes. The schedule says that they're supposed to be every 15 minutes. If this is this morning, what will it be like when it's time to go home? Will there be any buses? This is a system that was excellent 60 years ago when it took over from Key System. No more. We just experienced a fare increase July 1, but service did not improve one iota. In fact, I've seen people get on and the drivers don't make them pay. How do I get a free ride for a system this bad? Oh, that's right, I have a Clipper Card, they already have my money, why should they care about me? read more

Woooow, worst public transportation agency hands down. The buses are almost never on time, mostly arriving 10-20 minutes later then planned. The drivers are plain rude, ask a simple question such as,"where is the next bus stop" and you catch a earful of attitude. From the numerous times I've taken ACTransit, theirs only been 3 decent bus drivers. Speaking from a time range of 3 years using Actransit read more

Bus 212 has left me stranded at the bus stop twice now. I just got off a 10 hour service shift tired as hell and this 212 bus just left me stranded while I waved my phone at her trying to get her attention. This is not the first time. First time I caught up with her on my bike and was nice to her about it. This time she got me so pissed and I had to cycle all the way home in the dark and cold. 212 bus driver lady, you suck. read more

Bus 215 is the worst. It never comes on time in the morning n it is always late at nite. Sometimes it doesnt show up at all. New driver does not know the route and had to ask passenger for direction. The head of AC transit should be fired immediately. read more

Beurk! I have ridden public transport for 17 years and I never liked the AC transit. There are countless reasons why but I want to begin with the upsides which is: bus #217 is always there when I finish eating at the great mall. Transbay buses and shuttles are more professional. CSUEB buses are available for a long time. Downside has a lot. I do not like this public transport system because the bus goes through bad areas. If you are stuck waiting for a bus call the police because OAK is not a good place to wait. At night the buses are so slow which makes the ride sketch. Alameda buses are eerily empty which creeps me out. The bus drivers do not know how to drive, one driver I saw got angry just because a passenger was not feeling okay, another refused to let me change lanes on the freeway while I was driving. Luckily she got better later on. Some of the drivers even act like 5 year olds or middle schoolers. Be careful around these buses, they are not your everyday commuter vehicles. read more

I was waiting for the 56 at 7:55am, coming from downtown Hayward picking up headed to union landing. The bus was at least 10 mins late. When she got there she didn't pick me up at the stop she made me step into the street which is quite dangerous. She then kept missing her time to merge, and letting people off where it was combing. The bus number was 5040. Can't believe how bad these drivers are and no one does anything about it. I was late to work and she clearly didn't care I could loose my job if I can't rely on a bus to be on time or at least no super late ‍ read more

AC Transit Van Hool (Van Hell) and other bus choices have the Bumpy Wumpy Wumpy ouch! Worst ride of any bus I've been on in any country, and the worst seat backs that hurt your spine just sitting in them, and no padding, either. Great that the bus kneels for old people like me. Then it shakes, rattles, and rolls, your kidneys loose like riding a prewar Harley. At least I know not to drink coffee before bus riding here. Drivers: The drivers on the 65 and 88 lines are more than courteous, and on time - they get 5 stars. This review is about the lousy worn dirty smeared window buses themselves - with few creature comforts, and jungle gym seating with no lateral support for the violent swings, starts, stops, and JOLTS happening without warning, but often. Also these drivers I have ridden with ARE courteous to me, and do not abuse their break time downtown, as others have written about other lines, which is good, My local bus stop has been cut down in size to plant a drought garden, so the reduced edge is right at the bus sign, so instead of a 3 feet deep stand, you are in a cattle chute between 2x4 border, and the high speed street curve. Scary at times, like a roller coaster is passing right next to you. Wonder when someone will notice, because either you stand on a loosely packed slippery bark slope, in somebody's irrigation system, or crowd around the AC sigh at Grizzly Peak and Sunset. It would be great if I was a plant - otherwise, thank you, but no. I wish routes were consistent on weekends as well, but the bean counters want to keep us off the streets on weekends, obviously - or that's the net result. Thanks, and keep trying, AC Transit. read more

The AC Transit is a good transportation to use If you're not driving. I notice that some of the bus stops have no schedule of when the bus is going to appear at that stop. So I would recommend that you check online to see the bus schedule before you take the AC transit to your destination. read more

Bus driver #32778 on Sunday's 251 line in Fremont/Newark does not know the Clipper card beeps and ripped me off for $2.15 with $.25 remaining all because she don't know the beeps when a card is low vs. when it has insufficient funds in the negative. Cards will charge into the negative before they are denied, but this lady does not know that nor what the beeps mean and probably has been ripping off people for a long time considering how old she looked. read more

Bus 10 always late!! for today it was late 10-15 minutes. Always late on work because of this. Although im getting ready early, i dont wanna post a negative comment but im getting tired of this. Everyday! Everyday.. please do something about it. AC transit cuz im sure its not just me whos getting annoyed. read more

Bus 217 not running on schedule. On 09/01/2016 bus 6:45 start at Fremont Bart never come. About 15 people waited in cold weather for more than half hour until 7:15 come. AC transit sucks. read more