I highly recommend Jim Cash at Salinas Honda. I had a great experience buying our CRV from him. He…read moregave me a fair price on my trade in and a fair price on the new vehicle. Jim took the time to explain the features of the new car. All around best car buying experience I've ever had.

This dealership is the best I have ever been to! The entire process was so amazing! We purchased a…read more Certified 2025 Honda Pilot. Aaron the internet sales guy was hands down treated my wife and I like family! We drove from Fresno to purchase the vehicle because Aaron gave us a deal we couldn't refuse! He bought us lunch while we waited to the paperwork and the interest rate was by far incredible! 2.29 wow!! I will be buying all of my vehicles here from now on!

I am currently on the hunt for a new car , me and my wife decided to stop by on there labor day…read moresale at the Northridge mall parking lot. I was greeted by a awesome sales man but don't remember his name at the moment. He let me test drive a impala 2008 , which I did not like so he offered a little something different and we took a 2010 Honda accord and I was sold by this one. It was the best car I have driven the past months . One problem it had 112,000 miles and we want something under 50,000 so he showed us a 2009 with close miles to what we wanted . It was getting late and my son was with the babysitter so we had to leave. I left really happy with the service . I did not get pressured by the sales man like other lots around town where they want you to just drive off or go in the office to soon. I will be looking for a Honda accord 2008 & up with under 50,000 miles and be purchasing it . I hope the car lot can get one soon , I will definitely be returning if I find a matching car to my needs . Sorry I can't release his name wish I got a business card but was so busy test driving all there awesome cars. I forgot to add . The man that helped me out also offered me a quick approximate of what I would pay with a car worth (xx) amount and he said a guy has gotten one and took it 5 years around 270 a month. Which of course is just a estimate . But most other places I go that I ask always want me to go in there office , which I do not like at all .

DO NOT purchase a car or trade in a car from this place. This is an auto fraud dealership. I have…read moretraded in my vehicle with this company and it has been a nightmare. They put the outstanding balance on my new car loan and have not sent the check in to pay off the Toyota RAV4 that I purchased from them. I am currently in touch with an lawyer, please save the headache and don't make the same mistake I did and purchase from them. My credit score is now poor and I have 2 car loans of 60,000 on my name. Save yourself the headache and DO NOT GO HERE!

Jose was great. No pressure experience. Felt like I could trust them. We didn't buy yet only cause…read morewe wanted to think about it but are coming back when we make a decision.

Awful place to buy a vehicle! I recently bought a 2020 Ford F-150 and a month later it started…read moregiving me issues. They do not inspect vehicles as well I traded in my vehicle to them and they listed it up saying clean CARFAX and no accidents but I would involved in 2 accidents prior to trading it in. These people do not care about you, they are just there to sell a car for their commission. Buy somewhere else and do not buy the warranty either they will lie to you that it's fully covered and then they have a cap limit for repairs so it is not fully covered. Go anywhere else but this place, the only thing they do their vehicles is oil changes and that's it. Please SAVE YOUR MONEY AND DO NOT GIVE THEM BUSINESS!!!

this review is for Miguel in the service dept. he has gone above and beyond. to make sure we were…read morehappy. he was prompt and knowledgable. we need more people like him. A+

Very disappointed with my experience at Gold Star GMC in Salinas…read more I was upfront with Patrick about my challenged credit and the vehicle I wanted. He told me he could work with me and gave me confidence that he could get me approved. I was also concerned about my credit being run everywhere. Shortly after submitting the application, I received alerts showing approximately nine credit inquiries from different lenders. After all those inquiries, I received no proactive follow-up call or text. I had to contact Patrick myself to find out what was happening. When he finally responded, I was told they could approve me for something around $25,000 and was asked, "Do you like Jeep Wranglers?", not the vehicle/options we had originally discussed. I understand that dealerships sometimes need to shop financing around, especially with challenged credit. My issue is the expectations that were set beforehand, the number of credit submissions, the lack of communication afterward, and then being redirected to completely different vehicles. Based on my experience, I would not shop here again. If you finance through this dealership, ask how many lenders they plan to send your application to before authorizing anything.

BEWARE. Lemon Lot. I called looking for the owner or a sales manager to attempt to fix these…read moreissues face to face, but I keep getting ignored: JJ's sells used high-mileage lemons at full price or above KBB or NADA values to dummies that do not look past the shiny detail job they quickly did before you look at it. I went in to buy a 2004 Toyota 4Runner that I was very excited about. Angel helped me out and took us for a test drive and everything seemed ok at first. I looked under the hood and the engine was detailed to look shiny and clean but it was clear there was a nest in the center of the 4.7l V8 engine that you had to look for more than a glance to see. Worse, I peeked under the car and there is transfer case fluid dripping from the transfer case and 4wd actuator. I crawled under to find out that someone attempted to spray a foam insulation to soak up and stop the leak (not sure how devious JJ's mechanics are, but even if it wasn't them it was impossible to miss). pictures attached to show what it looked like yesterday and what it is supposed to look like. They are trying to hide a 2300$ part problem that requires Toyota techs with an 8$ can of spray. I almost fell for it, and I'm sure a dummy that doesn't know to look under a car might miss it. Unfortunately, the salesman did not try to work a deal out. He just asked what I want to do. I posited that they knock 2500$ off the price to account for the broken part, and he just said 'no' without a negotiation. THEY THEN TRIED TO SELL IT TO ME WITH A WARRANTY AND TELL ME TO USE THE WARRANTY ON A PRE-EXISTING PROBLEM! I'm not sure what the AUL warranty service will think when I let them know about JJ's business practices. I should have looked on Yelp and not just Google for a true review. Owner or 'Finance Manager', respond back with a time and I'll give you a call if you want to try to fix yourselves and make this right. If not, no worries. Just understand that I'll warn every NPS and DLI student about my experiences with you.

Come here if you want to get ripped off, I was recently in the market for an additional used car…read moreand I thought I give the local guys a chance. WOW, I was shocked by their tactics, as I sat there waiting I saw a salesman receive a call and not sure what the call was about but I can only imagine. What I heard was "let me ask my boss", the salesman proceeded to put the phone down stay seated on his chair after about a minute he came back to the customer and proceeded to say 'no, I'm sorry my boss said we couldn't". Not only did he flat out lie to the customer, he didn't mind me witnessing the whole thing. I still proceeded to try to work out a deal I was gonna trade a car which happened to have the check engine light on, I had already been quoted a price and then when they were inspecting my car I told them about the check engine light and he said their mechanic would inspect it. They did and stated it was no big deal. The salesman goes to a back room and talks to a guy who I assume is the owner of the dealership, after a lengthy wait all of a sudden the price of the car I'm trying to purchase goes up by 1K. I think not, we left and never returned their calls. I was still gonna ask them to come down at least 2K. The sad thing is that they will rip off some body who is dumb enough to let them.

Frank Jr and his team did an excellent job at providing us with exactly what we were looking for at…read morean affordable rate. We are very excited to start our new journey with our 2019 Ford 250 Transit! Thank you!

Second time buying a used car and I knew I was gonna regret it all over again. Got the car…read morementioned it needed some stuff done and have never heard back from them to get it fixed. Now they don't wanna pay their part and say it's off their little warranty and I gotta figure it out on my own. Piece of shit and someone there had the nerve to ask if I wanted to trade in the vehicle to get another piece of crap no thanks I'll have to fix this since it's our only reliable vehicle even the recommended mechanic said there's been several vehicles from them that have the same issue after a while

We have been looking to buy a new car for a bit and decided a new Toyota was the way to go. We were…read moreundecided on model, waffling between the Highlander and 4Runner. What we soon discovered is finding these cars in stock with the options we wanted was not as easy as we thought it would be. Enter Cisco.He was an absolute star in finding our car. We were picky, not only about color, but also wheels and extras.What we wanted seemed to be a unicorn, but he persisted and found our dream car within a couple of weeks. What wasn't on the car he found was easily added at the dealership after delivery. Cisco was patient, knowledgeable, honest and kind. We never felt pressured to buy even though we drove several SUV's to find the model that worked for us. We could not have asked for a better car buying experience. Cisco kept us informed throughout the process. Marco handled the financial aspects and got us out the door with our new car quickly. Kudos to Toyota Salinas for a day stress free buying experience! Need a new car? Go see CIsco at Toyota Salinas.

Here's a polished but still firm 1 star review:…read more I was really disappointed with my experience at Toyota Salinas. I booked an appointment online for 12:30 PM and drove about 20 minutes to get there. When I arrived, I checked in at the front and was told to wait in my car because someone would come out to help me. I waited about 18 minutes with no one approaching me, so I had to flag someone down myself. After that, I was told there were 13 cars ahead of me and it would likely take around 4 hours before they could even get to my car. At that point, I was confused and frustrated because I had booked an appointment. They explained that the appointment time was really just a drop-off time, which was not clear when booking online. The whole process felt disorganized, slow, and inattentive. The customer service was poor, and I felt like my time was completely wasted. If appointments are not actual service times, that should be made very clear upfront so customers can plan accordingly. I would not recommend coming here if you expect timely or attentive service.

Sammy for the people really helped a brotha out!! He invite to the cook out! Displayed great…read morecustomer service and took every second to explain and answered every question

Central coast autos one of the best in the area to shop with really cool humble people they will…read moreget you right any type of vehicle you are looking for they can make it happen swing buy you'll end up walking out with a new pair of keys

As far as service in general - It's been 5 stars! In dealing with this Salinas service department…read moreon two separate occasions, I am writing this review because I feel they are service-driven and focused on their customers' needs. Of course, they care about the bottom line, but I feel like they are more focused on assessing and helping their customers have a great overall experience. Here is an overview of the experiences I have had at this location in Salinas: OIL CHANGE: I took our Pacifica in for an oil change and was treated professionally by both my service advisor and at checkout. I was told there would be a 90-minute wait for my oil change the week prior, and it was approximately 90 minutes. I also received my vehicle back in the same condition. (That has not always been the case with other centers! We once received our vehicle back with a used face mask and a sock when our vehicle was returned!) The advisor also answered a question I had that was car-related, but not oil change-related. She had to research what I was asking, but came back promptly and with the information I needed. She was kind and she seemed experienced and knowledgeable! AUTO REPAIR & SERVICE: I called to speak to someone in regard to the issues I was having with our vehicle. It took a couple of tries to get through, and I could tell that they were extremely busy, but the service manager (Don) answered. He asked what issues I was having with our vehicle, but when I went into more details he asked questions (to get more insight on how he could assist,) he looked at my vehicle's past history and took time to talk with me about my concerns to best assist me BEFORE I made an appointment. I called with questions and was spoken to with respect as an individual and concern for my vehicle's needs. Don was professional and I felt he genuinely wanted to help me with my vehicle's issues! On both occasions, I appreciated being treated as a valued customer, as it has not been our experience at other dealerships and service centers! I am a woman, who drives our family's Pacifica 90% of the time, and is responsible for the maintenance and decisions when it comes to service on the vehicle. This will be our family's service department to work with now! Thankful to have found this service department and Chrysler dealership!

Just leased a new jeep wrangler here and had an incredible experience. No pushy sales tactics and…read moreno hidden dealer add ons. Everyone who helped me was professional and friendly and just wanted to thank Damian, Beto and Ray for a great purchasing experience. I will definitely be back

I had an '02 Volkswagen Passat that was on the brink of collapsing on me. I bought it from an…read moreuntrustworthy man on craigslist, and we even almost went to court because he couldn't pass the smog test, but he kept lying and told me that it was my responsibility since I had bought it off him. (Legally, the car was still his, so he HAD to do the smog test. Fortunately, he passed it after thousands of dollars fixing the problem) The car was doing fine for a while, but I realized it was taking a toll on my wallet because it was taking up a lot of gas, and sometimes, I would have to rev it quite a bit for it to go up hills. At first, I thought it was just because it was an old car and it was pretty heavy. So I decided to take it to Fast Cash to see if they could get me approved for a loan (I have no credit whatsoever), and if I could trade in my Volkswagen to cover up for some of the down payment. Sue and Gus, the owners of Fast Cash, were extremely friendly and they definitely wanted to help me out the most that they could. They searched up all and any banks that were willing to give me the loan, and since I had no credit, unfortunately the APR is very high, but they told me that just after 6 months, I could refinance and it would be all good. In the end, I traded in my Passat at $2000 and paid $1000 down for an 06 Honda Civic Coupe. They changed the windshield wipers for me and made sure that the car was in good condition. The only reason why I give them 4 stars is that they did not give us warranty. Unfortunately, I found out 6 months after driving the Honda, my engine block had been cracked. My mechanic told me that the only way to fix this was through replacing the engine, which would cost me $3000 - $4000. When I called Fast Cash and asked them if we had warranty on the car, they said that we probably didn't, and when I looked at the documents, there wasn't any warranty on it. So, in truth, they did sell me a faulty car (I could not have caused it because it takes a LOT for the engine block to crack, but I did not have any accidents, minor or major, not even a bump). They did say that the car had a clean title, but my s/o's father, who is a car detailer, saw that they had repainted one side of the car, so I had my doubts, but decided to trust Fast Cash anyway. Turns out that 06-09 Honda's have had engine block problems, and so Honda issued a technical service bulletin (10-048) that extended their warranty for engine block repair to all 06-09 Honda owners for 10 years from purchase date. Luckily, my Honda qualified for the warranty, and so now it is at the Honda Service Center getting an engine block replacement, free of charge. I wish Fast Cash had had that information prior to selling me the car so that I would not have had the breakdown after receiving news of the engine block crack. Instead, I had to research for quite a bit to find this miracle. Otherwise, I would have given them the 5 stars because everything else they did for me was superb.

They are very polite and keep you updated with business. It is up lifting satisfaction.read more