I love finding a good, family run business, because I have one myself. Ted Barnes, his family and his techs have always taken good care of me and all of my Toyotas. This shop is trustworthy, accurate and friendly. You just can't ask for more than that. read more

About Service ROCKS!!!! Everyone there is truely amazing. They are the most honest and skilled mechanics I've ever come across. There's no where else I will take my vechicle!!!! read more

I highly recommend taking your vehicles here. Everyone is super accommodating and they provide the most honest work around. Never a bad experience. read more

As far as customer service goes, this place is pretty consistent. We were looking for a new mechanic in the area and this place was highly recommended by a friend of mine. Our old Honda Civic was leaking some sort of fluid. Other mechanics told us that they couldn't take us that day or it would take a few days for them to diagnose the issue. The mechanic (owner, I think) at About Service took us in and got the issue fixed in a day. Loved their customer service! Only wish they did smog checks there, too. But they don't. read more

Have been a customer for several years. Car, truck, Jeep, motorhome - they handle them all. Consistently quality service and work. Highly recommended. read more

These guys are amazing. They do great work, they're honest, and know exactly what they're doing. Talk to Mark, he's awesome and you'll instantly feel safe and secure dropping your vehicle off for repairs. I can't recommend these guys enough. read more

We discovered this shop two years ago. Even though we live in the desert, 90 minutes away, we bring our vehicles here because they are the very best. Clean, polite, great waiting area, great service, all work GUARANTEED for one year. AAA approved (as well as most insurance companies), highly professional. They can even arrange a rental car for $28 a day from Enterprise if we want to leave the car with them in the morning and pick up in the afternoon. It don't get no better! Terry Hunefeld & Ann Dunham, Borrego Springs read more

Great people and great service. They worked hard to get me back on the road as soon as possible. Had blown a spark plug stripping the tap and severing some wires. They were able to get it back together the same day and I picked it up first thing the next day. They even gave me a ride to the rental car company I was using while they did their thing! read more

Great place! Quality auto work at a reasonable price

Good, friendly, honest, knowledgable people. Just had my first visit here and will definitely come back.

Upon arriving in town for a vacation I found I had car problems. "About Service", a AAA company, was able to diagnose and explain the problem to me and do the repair. Because it was the same issue I had fixed before I left home I was pleased to find out the part was under warranty and replaced without charge. I am very grateful to Mark and to have my 96 van in working order again. They went above and beyond, were friendly, courteous and I would recommend their services. read more

My wife and I have been taking our cars there for several years. Always felt we have been treated fairly. Never any up sells. (actually been turned down for service couple of times saying "you don't really need that") Ted, Mark and the rest of the staff are very friendly. I recommend this place 100%. read more

As the name says, service is great. I was referred to them by a good friend and they did great. I went in with my truck for an alignment, mentioned that one tire had a slow leak from a hole in the tread that they found and fixed, no problem, and great price. read more

They are both honest and competent, which is a rare combination, and they treat their customers well. As the name says, its About Service.

This is partially my fault. Upon having my car breakdown, I called AAA. They referred me to an auto shop down the street, but I was worried if I could afford the diagnosis. The woman on the phone proceeded to tell me that they would check it for free so I wouldn't have to worry. Shortly after, my good friend had recommended me to go to About Service. "They are extremely honest and overall a great family business", which they were (and very friendly). They recommended I get the car dropped off but I stay home. After about a day and four phone calls later, we had come to the conclusion that my car's transmission was done. Here's where I messed up. I assumed they would give me a free diagnosis as well. I should have asked if the diagnosis was going to be free in the beginning. I should have not assumed that an auto shop with a 4.8 rating on yelp would fail to let me know how much the diagnosis was going to be from the start. Hell, I wouldn't even know if they did $100+ worth of work, I wasn't even there. I suppose I'm just too much of a trusting person for my own good... Honestly, I just wish someone would have said "the diagnosis fee will be $100 is that ok?". I JUST moved up here, and if Express Tire can give me a free diagnosis, you'd think a family business would be able to.. Now I'm suddenly out 100 bucks (AND a failed transmission) and regretting my choice of going to About Service, when I could have gone down the street for free. Or even Express Tire. read more

Always great! The whole gang is trustworthy. I've trusted them all for years. With car repairs, it is all about trust. Thanks!!!

I have a collector 1929 mercedes Benz replicar. Many places could/would not work on it. The good guys referred me over to them and they have done a great job on helping me keep it running for the last two years. The work was done timely, the prices charged was reasonable. They are my ton to mechanics and I recommend them to everybody. read more

About Service is the only place we take all our 5 vehicles to. We are asked all the time who we take them to for honest and reliable service. The staff is helpful and will always give you an honest diagnosis. You will not be disappointed ever. read more

Outstanding value and exceptional service. After leaving the Dodge dealer who was asking nearly eleven hundred dollars to replace my heater core, I went to About Service. The estimate was quite a bit less and the friendly help was prompt and patient. They took my truck the following day and made the repair as promised in the time and within the cost estimate. I asked them to do a couple of other minor items and was very surprised when I received a call telling me I had plenty of brake life left . Very impressive and very honest. I will only use About Service in the future and have already made referrals. Ted and Mark thanks for being a part of Escondido. read more

I have taken several cars of mine to Ted over at about service and must say that they are a fantastic repair facility. I have found them to be both honest and trustworthy. If you need an excellent repair shop in Escondido, I would highly recommend them. read more

Great Service and nice people. My car has never ran better. I took it in because it was running rough and the check engine light was on. The part had to be ordered but they kept me updated and it was done the next day. Best car repair experience ever. read more

About Service, Escondido, was recommended to me by a couple of my best friends who are extremely finicky about their cars. I have not been disappointed since!!! Our two cars have close to 200,000 miles each. And they run like champs. Ted and Mark have made sure of that. For the first time in my life, I found a repair shop that listens to my problem, checks it out. gives me the diagnosis, tells me the out-the-door-cost to repair, and FIXES the problem. When the car leaves the shop, the problem is solved. Plus, I don't end up back in the shop two weeks later solving some other problem which they could have caused and I couldn't prove (if you know what I mean). I now live in Arizona and I will drive to Escondido, whenever possible, to have them work on my vehicles. read more

It's hard to find an honest shop, but I've been going to About Service for several years and feel they have treated me very well. I've had them do heavy jobs like a head gasket and diesel injector pump, down to relative simple fixes such as window actuator motor replacements. In all instances, their attention to detail was excellent. Recently I felt the turbo on my diesel needed rebuilt, and they tentatively quoted me a price on it. However, after some investigation on their part they found the turbo was solid, and didn't need to be rebuilt after all. It would have been so easy for them to just rebuild it and charge me, instead they went out of their way to thoroughly investigate the issue, and it saved me a lot of money. They also don't pay their mechanics "book time" on repairs, rather they get paid hourly, which isn't all that common in the automotive world. I think this leads to mechanics who don't rush and take shortcuts just so they can earn more in less time. It's about honest quality, not just service. I recommend them to all. read more