I would not recommend this shop to anyone. They completely failed to disclose a diagnostic fee upfront, which only showed up after they diagnosed the problem with my car. When we questioned it, they insisted they had told us the price beforehand--which is simply not true. This kind of lack of transparency and honesty is unacceptable. Customers deserve clear communication about costs before any work is performed, not surprise charges and then being told they were "informed" when they weren't. They even stated they recorded my phone call with them without letting me know. Then when asked to hear the recording the salesperson Anthony stated " we would need the owners permission to listen to the recording" still waiting to hear from the owner. Very disappointing experience. I won't be coming back, and I suggest others proceed with caution. read more

Owens gives the best treatment in all aspects of car repair. Oil changes..piece of cake. They check your tires, add fluid when needed and make sure you are safe on the road. Great personal service, pretty accurate quotes on repairs. read more

Cooling system was malfunctioning took it in to get handled. So far so good. Been here twice to do work needed on my SUV Little Expensive for my taste not cheap that's for sure but very professional from being picked up and dropped off with uber to work getting done ASAP. Just wish prices were little lighter read more

Awesome service. HONEST people. Got my car fixed up for a fair price. I will be back. read more

Owens Automotive - Outside - Auto Repair Near Me - Escondido, California

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This place is great. I've been able to call them and easily drop my car off and they can diagnose the problem the same day or next. As someone who knows nothing about cars or car repair, I've never felt taken advantage of. They're very friendly and explain the issues. I will always bring my car here. read more

I'm happy with Owens Automotive. I've been using another repair shop, but I wanted to take a break from them because of a few issues. So I'm giving Owens an opportunity to take on some more expensive maintenance work down the line. I had an alignment done and an oil change. I dropped my suv off at 8am and picked it up around 11am. What I really liked was that Owens was able to use full synthetic oil for my suv. My other mechanic only did blended synthetic but charged about the same as full synthetic. Summation - Communication was good, the price was fair, and I would come back for repair work Negative - The only issue is that they have no parking. When you arrive, you just have to park in any available area on their lot. read more

I had an issue with my car that took a while to figure out, Owens found the problem and repaired it. not only were they extremely reasonable my car runs better than it has in years! I will never go anywhere else for car repairs read more

Reeks of new ownership, We have been going to Owens for years, Now they are -oh so professional, lacks common sense, and customer relations. All of a sudden "we don't take checks" from old customers. - There are small shops closer to where we live. - so bye-bye, big shots. I spent my last 2800.00 there for just that reason. read more

I am so thankful to the neighbors on Nextdoor that recommend Owens Automotive for car repairs. My daughter has an older car and she loves it but it's beginning to show its years and needing work done. Like many people, I haven't had the best of luck with car repairs and have been left feeling jipped but when I've left Owens her car drives better than when we left it, the work is completed in a very reasonable amount of time and cost is fair as well. Very thankful to have had this place recommended!! read more

I've used this place for 20 yrs on and off. Mostly for difficult things orhers shops wavered on. Don't know if the place has been sold, but a recent visit took me by surprise when I was told I'd have to pay a $150 diagnostic fee. Good enough, provided the fee went to repairs. I have after-market premium repair coverage with a $250 deductible. Had I proceeded, I would have paid the diagnostic and deductible, unlike every other place where the diagnostic was going towards the repair. Seemed excessive given I have full coverage for the repair. I heard the story " I've been doing this for 20 yrs" yaadee yadee. I've been a good customer twice as long, so I walked. read more

Justin helped me, my brother and my father Bobby Valdez out tremendously (new family mechanic 100%) A+ 10/10 Thankyou bro read more

Talked to Justin about my 2005 Nissan Titan truck about 2 months ago. It was over heating going up big hills with my camper and trailer on it. Brought it in and they went through everything from A-Z. Replaced the radiator, fan clutch, thermostat and some hoses. I have been to the desert on the 8 freeway up all of those huge hills back and forth twice now. The truck is running cooler and better than it ever has! No overheating and it runs much cooler even when it was super hot outside. THANK YOU Owens for taking care of all the problems A-Z quickly and efficiently. I would highly recommend you guys to anyone that wants honest mechanics that are very reasonable also. read more

Owens Automotive - Smaller 2005 Nissan Titan runs GREAT now! - Auto Repair Near Me - Escondido, California

It's been 6 months since I got a replacement radiator for my Infiniti G35 from Owens, and I have had no problems at all. I dropped off my car in the morning, luckily their supplier had a radiator available and delivered that same day, and my car was ready an hour earlier than expected. Very personable, friendly service, both from Allen who took my car in the morning, and from John who checked me out at the end. I definitely will go back if I need any future work done, it's so nice to find a great auto repair shop. read more

This review is long overdue. We've been taking our cars to Owens for 25 years! I recommend them to everyone as they are so honest. Allen is the nicest person you've ever met. My husband and I never mind taking our cars to the their shop because we get to see Allen. He's knowledgeable and has even guided our vehicle purchases several times. Justin will go above and beyond for you. My daughter has an extended warranty on her Honda Civic. Justin fought to have components covered that the warranty company was trying to exclude. John welcomed you warmly. We love everyone at Owens. You can't go wrong taking your car here. These people really care. read more

I can't recommend this repair shop enough. If you want good honest mechanics who know what they're doing, go to Owens. I took my 2008 Ford Focus in for an engine service, brake trouble, and a noise it would make when I would make a turn. Justin and Allen diagnosed it on the spot and took excellent care of it for a reasonable price while I was away at work. They also used very quality parts! My little Focus drives like a dream now and I couldn't be more stoked! I'm happy to have finally found a exceptional local mechanics that I can trust. These gentlemen know what they're doing. They don't try to upsell or swindle you. They give you the honest truth and fix the issues. They also give amazing customer service. Take your car here, you won't regret it! Thank you, Allen and Justin! read more

This auto repair shop has been around for years and their professionalism has not wavered. Al and his crew are very knowledgeable, polite and kept me updated the entire time my car was in the bay. Their rates are also very reasonable. I would highly recommend them. Keep up the good work! read more

I can't say enough about them. We've been going to Owens since we moved to Escondido 10 years ago. Quality work, fair pricing, exceptional customer service. They are definitely "old school"--by that, I mean as honest as the day is long. You can't go wrong taking your vehicle to Owens. read more

I am very grateful that Owen's was recommended to me when I moved to Escondido. They are honest, affordable, and reliable. I won't take either of our vehicles anywhere else. They are straightforward with pricing, always finished in the timeframe they estimate, and never try to upsell. read more

I am so glad my friend recommended Owens. Everyone was friendly, kept me in the loop with all progress and my car was started and finished on time . I don't really want car problems but I know where I will go if I do . Thanks again ! read more

Reliable auto shop. Took my sons car there, they diagnosed, repaired and did an oil change and four hours as promised. They also advised what would need to be done in the near future and the long future. This team of mechanics know their stuff. read more

I have been going to Owen's for nearly 10 years now. They have taken care of my 1996 Camry Stationwagon with 230,000 miles on it, and it still runs great, thanks to John and Allen. Not only are they professional honest highly qualified mechanics, they are very kind and friendly to all their customers. They treat me like family when I bring my car in for service..they know the car and have kept it running in top condition for all these years. I highly recommend this auto repair service.. read more

I take my vehicle over to Owens Auto every year for general maintenance, and once to replace a radiator. I have not had any issues with the work performed on my still running 1993 Toyota T100. I am extremely happy with the service they provide. I once had a light come on in my dashboard of my Toyota Camry that said check engine. They ran the diagnostic (free of charge) and told me that the gas cap was not properly secured. He tightened down the gas cap, and told me to have a good day. The prices are reasonable, and I just don't have enough good things to say about these guys. They are extremely professional, and the proof that they are so great is how long they have been in business, and the fact that they never seem to be short of work. read more

Just a plain honest shop that you can't find these days. John and Allan are stand up guys and this shop gets the job done. I was referred to this shop by a friend that told me without hesitation that you need to take your cars here for now on. I have been dealing with them for more than 5 years and have never been disappointed. read more

Good old fashioned service! We were in search of an AC person. The local shops were unable to fix the ac correctly. During the initial phone call, John asked me specific questions, and then answered all of mine. We took the car in, and true to his word-John got us in right away. The car was completed in less then two hours. He called me and explained what he had done. The charges were nominal too. Driving it back to Temecula, I actually had to keep turning it up, which is a refreshing change!! Both John and Allen are professional and courteous, helpful and knowledgeable. It was a pleasure doing business with them! On a side note, the shop was clean and well organized. Best of all, our car was fixed properly!! Look forward to doing business with this company in the future! read more

My mom and dad have gone to Owen's for decades!! They are super professional, reliable AND BRILLIANT with cars. My parents don't go anywhere else. I was telling my friend about Owen's, and she said HER parents always go there too!!! They're very friendly and thoughtful too. When my dad wasn't doing very well, the guys would come out to the car and chat with him, and see how he was doing. He has since passed away, and the guys ask my mom how she's doing whenever they see her. They even put former friends/customers memorial pictures and programs up in a special area in their shop. Places like Owen's are rare these days. This shop is really GREAT, and I just had to share. read more

Was in Escondido and needed a mechanic real quick, this place was great. Friendly, fast, and great prices. I would recommend Owens if you are in the area. read more

I was visiting my family in SD 2 weeks after getting a crappy maintenance service at Toyota in Santa Ana, when I noticed an oil leak. Tried to take my car to a place around the corner from Owens (by virtue of them having many more positive reviews); however, the place was booked until the next day. The employee there recommended Owens instead. I have to admit that I didn't have the highest expectations, but the guys who helped me at Owens really impressed me. They were prompt, putting my car on the lift within the hour and calling back soon to let me know that the people at Toyota had not replaced the cap on the oil filter tightly enough. They topped off my oil and properly replaced the cap, with no charge to me. It's been over a year since I've written a Yelp review, but I greatly appreciated their time and honesty, and want to recommend Owens to anyone else in need of car repair. read more

Allen and John are the most trustworthy and kind-hearted mechanics that you will ever find! My family has been taking our cars to Owen's for almost 20 years. They have never steered us wrong. Their prices are competitive and their work is high-quality. Best of all, they truly care about their customers. I would recommend this business to anyone! read more

Thank you to Alan at Owens Auto Repair. Our son's Ford Escape needed servicing and they were recommended to us by a friend. They were professional and prompt and had a quick turn around time. Would definitely recommend! Thanks again, Alan. read more

Highly recommend this mechanic. Went down the street and they were to busy today and referred me to Owens. The staff was friendly and straightforward. I would say they are the honest mechanics unlike others in the industry. Their pricing is a little high for a oil change but they advised me in advance that their oil changes aren't cheap as others. I figured because I'm getting my radiator replaced, might as well use the same business and knock out both services and save me time. read more

Took my truck in to get the brake light switch stopper replaced. The gentleman who looked at it went and came back with an excellent replacement for it and told me how easy it was to install it myself. He didn't charge me for the plastic clip either. Saved me tons of time and money. These guys are awesome. I know where I'm taking my car for future service to next time. Honest mechanics are hard to come by now a days and Owens is one of those few. read more

We have taken our cars to Owens for nearly 20 years. Allen runs the shop. He is honest and dependable. He always calls back with your quote ASAP. The prices are fair. The service is quick. And the guarantee is backed. John, the owner is friendly and the person who drives you home when you drop off your car for a repair. This is one of the best-run businesses in the city of Escondido. read more

EXCELLENT service... John is friendly, knowledgeable and honest. They were referred to me by the company where I work, who uses them regularly. Now I can see why. They had my car in and out of there in a few hours and it has never driven so well. read more

Excellent customer service, honest, reasonable.... No games, no con! Thank you Allen! read more

My family has been going to Owens for years.... After my Father passed away (who usually fixed our cars) we needed to have more things done. I have always felt comfortable as a single woman and having my widowed Mom take our cars there trusting them they are Honest Friendly and Reliable. read more

They do a great job. Honest, and friendly. They were recommended to me a few years back when the engine on my kids 20 year old daily commuter went out. They found a replacement engine, did the work in record time, and were able to get us back on the road. They've been instrumental in keeping that serviceable since. read more

If you're looking for honest and expert mechanics in North County - Owens is the place to go! I've been bringing my car here for 10 years and every time I am so impressed, I can't believe that I haven't written a Yelp review sooner! John and Allen are not only experts at what they do - they're honest and straight, they explain everything clearly, and they're so friendly and personable that they make getting your car serviced an enjoyable experience. :) Their service and prices are excellent. They never recommend unnecessary repairs. And they never keep you waiting. They go out of their way to make sure that my car is A-okay and after all these years, they feel like family. Great Service! Great People! Highly Recommended! read more

I absolutely LOVE Owens Automotive, been going there for years and I trust them 100%. Many times I have gone in there thinking I had a problem with one of my vehicles only to find out it was nothing or something minor and they sent me on my way at no charge. Allen & John and the guys are sooooo nice and completely honest & trust worthy. I would never ever go anywhere else even for just an oil change, they are just the best there is. read more

Really nice, honest people and great mechanics. I bought a new car a few years ago and started going to the dealer for tune-ups and repairs. Today I needed a quick repair and remembered why I love this place. We're bak! You can't go wrong with Owens. read more

We have taken all of our vehicles over the past 15 years to Owen's, we trust them explicitly. We are very comfortable in referring our friends to them and they love the service! They are very honest, we appreciate all they have done for us over the years! read more