I cannot recommend a more trustworthy and quality-driven auto shop! Drew and his team have consistently delivered excellent customer service and expert repairs for my family's domestic and import vehicles for (at least) 4 years. The pricing is more-than fair, but as aforementioned, it is the TRUST that keeps me returning and passionately recommending Drew. Gotta love that place! read more

From start to finish, this was a great experience! Nice lounge area so that I could work while I waited, fully stocked fridge and snacks, quality and timely service. Answers all my questions! Would highly recommend anyone to give this place a shot! I had my tires rotated, oils changed and fluids topped off as well as a diagnostic for my entire car! read more

The best! Best service. Best integrity. Best professionalism. Best value. An amazing car repair/service center. Thorough. I am a life long customer. read more

I had work done on my Honda awhile back, and I feel frustrated because I took it here because it wouldn't pass smog, so I couldn't register it. So obviously it didn't have valid registration stickers. Duh!! When I picked up my vehicle I was given a parking ticket for 120$ by the front office. I guess I should be glad it wasn't towed. I have tried to reach the gentleman i was referred to which is Drew, however I have repeatedly been told he is unavailable and that the ticket was my problem because it wasn't registered. Well yeah clearly, thats why it was there. And I spent about 2000$ for repairs, so it was NOT cheap appointment. I just don't find this appropriate or professional and I have waited to post a review because I was trying to speak to this person and it hasn't been possible. I dont think my vehicle should have gotten a ticket. It was at a mechanic shop!!! read more

I had work done on my Honda awhile back, and I feel frustrated because I took it here because it wouldn't pass smog, so I couldn't register it. So obviously it didn't have valid registration stickers. Duh!! When I picked up my vehicle I was given a parking ticket for 120$ by the front office. I guess I should be glad it wasn't towed. I have tried to reach the gentleman i was referred to which is Drew, however I have repeatedly been told he is unavailable and that the ticket was my problem because it wasn't registered. Well yeah clearly, thats why it was there. And I spent about 2000$ for repairs, so it was NOT cheap appointment. I just don't find this appropriate or professional and I have waited to post a review because I was trying to speak to this person and it hasn't been possible. I dont think my vehicle should have gotten a ticket. It was at a mechanic shop!!! read more

I came here after getting tired of wasting an entire day -- and WAY too much money -- at the dealership for a simple oil change. After two visits, I can confidently say this place is a game‑changer. They charge a fraction of what the dealership does, finish the service within a few hours and never try to upsell you on a laundry list of unnecessary extras. The staff is friendly, the service is efficient and the lobby is clean, comfortable and welcoming. I'm genuinely grateful this business exists. Highly recommend! read more

Hands down one of the best auto shop in San Diego. The mechanics are very knowledgeable and with a lot of experience. They switched a whole engine for a Honda Civic that was damaged by an another auto shop. So thankful to find these guys. They were very professional and honest. Thank you Drew and Kyle for the excellent service. I will refer you to all my friends and coworkers. read more

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I recently moved to the area and wasn't sure where to take my vehicle for a wheel alignment, but I am so glad I found this repair shop! Scheduling was easy, the customer service was excellent, and the staff was accommodating, professional, and thorough throughout the entire process. I received quotes from several places, and Cal West pricing was lower than many of the other shops I contacted. What impressed me most was their honesty and integrity. They took the time to do the job right without trying to upsell me services or repairs I didn't need. It's refreshing to find an auto repair shop that offers fair pricing, quality workmanship, genuinely values their customers and earns their trust through quality work and professionalism. I highly recommend this shop to anyone looking for honest, reliable, and professional auto services. They've earned my trust and I'll definitely be returning for all my future car maintenance and repair needs! read more

There is literally no other place I would go for my mechanic needs. I've been here twice. The first time I came here, they found some issues with my car but told me that I could go back to the place that repaired my car to get it fixed for free (instead of doing it and charging me for it). I just came back a second time due to some brake issues and they found some engine oil leak that they recommended not fixing because it the issue wasn't worth the cost of the repair. The only downside of being such a great auto center is they are pretty busy so definitely call in and make an appointment. read more

This was my first time using Cal West Auto Center and I'm so happy that I did. They were efficient, knowledgeable, and professional. They were on time and explained everything that they did and gave us a print out. I will definitely take my other car there and recommend them. read more

Replaced wiper fluid reservoir. They knocked it out pretty quickly for a fair price. Good hospitality during the repair and they are down to earth people. Will use them again. read more

Service and value were exceptional! Was closer than going to the Toyota dealership and were able to everything I needed !

Visiting my sis in Oceanside. Needed an oil change. Contacted Cal West, quick response with e reasonable price. Went there, clean, organized, with an amazing costumer service. Got the oil changed, they also made sure all the car fluids are filled up. Top notch place, they care about what they do! read more

Great experience! My older car was having some issues. I called around for some diagnostic pricing and they had the best rate and customer service. We opted to sell the car based off of the issues presented and the team was very helpful answering all my questions. Would absolutely refer and take future cars here. read more

Still the best customer service in town. I don't see them too often, but I go in and they know my name and car as I walk through the door. Today I didn't have an appointment and just showed up to check the underside of my car. They made the time within 10 minutes and told me my options; one of which was not to worry too much for now. Honesty at its best, they earn every single star! read more

Cal West Auto Center - Auto Repair Near Me - San Marcos, California

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To find a service provider you truly trust is one of life's goals. It doesn't matter if it's a plumber, electrician, or auto repair shop...when you find people who are honest, competent, and genuinely care, you hold onto them. That's what Cal West Auto has been for me. I found them about 10 years ago when I moved back to the area. Like many people, I started with the reviews. Since then, they have only continued to impress me. Honesty is everything when it comes to auto repair, and that's what keeps me coming back. They don't just tell you what's wrong...they take the time to explain it. They diagnose the actual problem instead of throwing parts at a car and hoping for the best. Recently, they took the time to walk a family member through exactly what was causing a check engine light and how it was repaired. Instead of assuming it was a simple gas cap issue, they properly diagnosed the emissions system fault and fixed the actual problem. That level of expertise and transparency is becoming harder and harder to find. Over the years, they've earned enough trust that they now take care of our entire family's vehicles. That's probably the highest compliment I can give. What really stood out on this last visit was that they stayed after 6:00 PM to answer questions and make sure everything was understood before sending us on our way. You don't see that very often anymore. Great work. Great communication. Fair treatment. People you can trust. Highly recommended. read more

First time we've ever been to this business and the owner was at the front desk to help is. He was very kind and nice and gave us a quick tour of the facility. He explained what the process would be for our vehicle. He didn't charge us an insane amount like the dealership does and it was finished quickly. read more

I've been to Cal West Auto Center a few times now and every experience has been great. The guys there are just really honest and helpful. Each time I go, they do everything they can to maximize the quality of service and they explain things clearly and never make you feel like they're trying to sell you something you don't need. It's the kind of place you feel comfortable going back to because you trust them. I'm glad I found them. read more

This is a family owned business with state of the art service with old fashioned values. Every time I come in, I get a genuine smile, friendly service, and the inside scoop on my car. These guys are honest and generous. I have been coming for over a year now and even when I shop around, I can tell you that their estimates are the best. On top of that, they will give me a discount on their services which are top notch. I like that with every oil change, it is no extra charge to rotate my tires, I get a long checklist (just like the dealer) rating how everything is doing on my car and I get photos of things documenting any parts nearing replacement or overall functioning. The value that I get is unmatched here. I always wait for my car and they have ample space in their back waiting room to keep me comfortable while I wait. Just recently, I got my oil changed and new rear brakes all done in just a couple of hours. I do advise coming in early if you want expediency but these guys will take good care of you and give you the best price for quality service. I am relieved to have an automotive service I can trust and will keep coming back! read more

Great service and great people. Always communicative. This is our new go-to mechanic for our vehicles.

10/10 service! I brought my car in because of a squeaking noise, and the staff were incredibly professional, knowledgeable, and welcoming. From the moment I dropped off my car, I received updates throughout the entire process, including a detailed inspection report with photos and a clear diagnosis (my brakes needed lubrication). They took the time to explain the issue over the phone, and provided a quote without recommending costly or unnecessary repairs. The previous shop I took my car to for the same issue not only misdiagnosed the problem, but also failed to fix what I brought it in for. After picking up my car here, the squeaking noise is finally gone and I couldn't be happier with the experience, will definitely be bringing my car back here in the future! Side note, the building is really nice and they have multiple waiting areas with snacks and comfortable seating! :) read more

The nicest and most helpful people I've ever come across in the auto repair industry. It's hard finding a repair shop that doesn't take advantage of the fact that I'm a woman with limited automotive knowledge. Now that I've found this place, I won't hesitate to get my car serviced since I know they'll have fair pricing with great service. Took my car here late on a Friday evening, before a long weekend, an hour & a half before closing bc I got out of work late and they still assisted me with my check engine light. They replaced my gas cap and refilled my coolant. The gas cap was only $24 when I've been quoted well over $75 for the same thing other places. If you're looking for a repair shop for your car, don't look any further! I've recommended this place to all my friends and family! read more

This place is where my wife and i take our vehicles whenever a "tune up" is required. Special shout out to Drew for always making us feel like family! read more

Everything went smoothly! I didn't think I'd be able to get my van fixed over the holiday weekend. But, I was able to pick it up on Memorial Day! My quote was spot on - no surprises! My brakes work great! No noises and peace of mind that they won't fail when I need them! With a 2 year warranty on the parts. Definitely recommend! read more

I can't say enough good things about these guys. First of all, when you call them there's a 90% chance that Drew will actually answer the phone. How many mechanics do you call and the actual owner answers the phone? What that does is it creates consistency with conversations as he is very aware of every vehicle that goes through his shop. Right from the very first conversation I had with him, it was very low pressure. I told him what I was looking for and he asked for my information and sent me a quote. It was so sophisticated and professional that it was very easy to come back to him. What was quoted was exactly what I paid. I didn't have to worry about surprise fees that other mechanics tend to sneak on invoices. I think at the end of the day, it's hard to find a mechanic that you can trust and feel comfortable with. But with Drew taking me to the back, introducing me to his crew, and giving me a very thorough breakdown of what was going on with my car, it definitely made me feel at ease about everything that was taking place. A lot of times with mechanics you just have to take their word for what's going on, but when you get the invoice, you may feel a little mistrust with the final diagnostics. Because Drew was super transparent about everything, not only did I feel comfortable with the whole interaction, but I will be sure to recommend Cal West Auto to all my friends and family. It's hard to find a mechanic you can trust, but I think I finally found one. And if you're reading this, I think you'll be highly satisfied with their high level of service too. read more

We will only take our vehicles to Cal West. Drew is very honest and he and his team are the best mechanics. He went out of his way to help us with my daughter's truck. read more

I did a yelp search and they responded to me quick and was able to get my son in who's there for college to fix the ac on my car. Was done within an hour and my son said very great customer service and great prices! I was quoted such high prices just for a diagnostic ! They are very honest and great. Thank you guys for taking care of my son! read more

Drew was amazing. He's very attentive, responsive and knowledgeable. His prices are very reasonable and his work is top notch.

Based on positive Yelp reviews I decided to go to Cal West to get my Hyundai Santa Fe's A/C fixed. I suspected it needed a Freon recharge and the air was working better on the passenger side but non existent on the driver side. They were able to diagnose that I had a "blockage " that prevented the air from reaching the driver side and they were able to order the part I needed and got it fixed. I'm so happy to have cold air again and I will be taking our cars there for future service. Drew was also so welcoming and enthusiastic about getting my car working again. I also feel like their prices were reasonable and offered a military discount which is always helpful to our military family. I recommend them highly for all your car care services. Wish I had discovered them sooner. read more

Found a hidden gem of an auto maintained and repair shop. I've always been a dealer guy when it comes to service but wasn't happy as of late in the increases or prices and the lowering of care. Today I had differential fluid both axles, and an Oil change. Cal West Auto offers both fair pricing and great service care Very friendly staff led by Drew and Fili. From now on this is my Subaru car care cemter. Great job Mark. @hiker_therapy read more

I called and spoke to Drew about a serious problem with my Mazda. I have no prior history with Cal West Auto Center, yet he took at least 10 minutes to ask me questions and offer insight into my problem. Wow! This is what great customer service looks like. Thanks, Drew! read more

Billy was excellent to work with and I appreciate the quick turn around on the repair. Had to have one of my spark plugs swapped out and he reduced the quoted price based on the ease of the job. Love the honesty!! Will use him in the future. read more

Drew and the crew and Cal West did an amazing job with my truck. Easy communication, fair price, no surprises and ready when he said it would be. HIGHLY RECOMMEND! Thanks Drew read more

I can't say enough good things about CalWest auto. Drew, one of the owners, out does himself every time I go and see him. I live in the country so I have issues with rats. This time the rats have gotten into my air conditioning vents and proceeded to die. It was a very stinky job, but they got the rat out, the nesting out and made my car drivable again. I had to laugh when he told me how much i owed him. I literally was expecting another zero at the end of the amount. His prices are always fair and compared to dealerships prices down right honest. read more

Cal West Auto Center - My favorite Mechanic ever Drew. - Auto Repair Near Me - San Marcos, California

Great amazing service Low cost quick and knowledgeable. Tell you what is do now and what can wait. read more

They are simply the best. It is rare to find mechanics that you trust (especially when you have no idea what they are talking about) but these guys are top notch and trustworthy. If they tell me I need something done I agree because there have been many times when they have told me to wait or that something another mechanic recommended was not necessary. When a mechanic turns away money they get my trust! They work I have had done here has always been done perfectly and on time. Plus everyone that works there is so friendly and engaging. Highly recommend them! read more

Excellent service. Very honest and fair pricing. Will be returning here whenever we need repairs in the future

I had a truck that I loved, once. A black, 2003 Toyota Tacoma. She served me well these last 21 years, ever since I bought it with 7 miles on the odometer. Great gas milage, very little maintenance, it cost me very little over the decades as I drove it almost 250,000 miles since I drove it off the lot. It had its issues. Not crippling ones, but very manageable; like a hole at the top of the radiator that only needed a water refill once a year to keep under control. But, when that radiator suddenly started to drain in just a few weeks, stalling the engine and preventing it from starting, I brought it here to Cal West for a replacement. It cost about half of what I was expecting and was back in my driving hands the next day (could have grabbed it the day of if I hadn't been so lazy). So, when the sad day came when the head gasket blew, leaking anti-freeze into the engine, I brought it back here to confirm the bad news. The crew at Cal West were thorough, informative, and happy to wait as I went over the pros and cons of going through with the repair. In the end, I was offered an exceedingly fair price by one of their associates to take it off my hands. It wasn't fun, but looking back, I honestly couldn't have hoped for a better outcome. And these guys were the ones to help deliver it. Seriously, low pricing, short wait times, and overall great quality work. I'll be bringing any other future cars I have back when needed. read more

It's always worrysome to find an autoshop whenever I moved as a women living by myself, but I was so behind on my oil change, so after some research, I decided on this shop. I am so glad I did! They were friendly & responsive both in phone & in-person. They were honest & clear about what issue I have. They are willing to take time to explain Sadly, I moved away to Mira Mesa, but if i ever moved back to the North side, this is definitely the shop I will go! read more

They didn't offer the service I needed but referred me to someone. Took the time to understand what my issue was and then took the time to find a referal read more