I paid $150 and they restored my 2014 mixer back to factory condition! They seemed to have a lot of mixers dropped off after Christmas. If you're lucky, it'll be a few hours turnaround. Mine took 24 hours, which is still fantastic. Thanks for the amazing (and very convenient) service! read more

You definitely won't a better person to trust with your expensive Kitchen Aid. Dan went over and beyond to help me (twice) with issues that I blame myself for. He is wonderful to work with and when I got back in my car after picking up, I thanked God for good people like Dan. Don't hesitate to trust him with your appliances. read more

Quick ck and friendly service. I had stripped a gear on my Kitchenaid stand mixer. It was fixed and ready to go on about 90 minutes.

My Kitchen Aid was not doing well...it was about 30 years old and the speed was all messed up. I was thinking of buying a new one, but thought I would see if it could be fixed first. Dan knew exactly what was wrong, went to work on it right away. In an hour, he called and told me I could pick it up. It works like a champ now. He's a magician. I can't recommend him enough, Wondering if he can fix our coffee maker........... read more

They fixed my mixer. It works now. Fast service. Far from my house but better than buying a new one, amiright?

I was overjoyed when I found out Abesco is an authorized KitchenAid service center. Edward greeted me when I brought my stand mixer. After plugging it in and turning it on, he knew exactly what I, or the mixer, needed, a new gear! The owner, Dave, was personable and friendly. He made accommodations for me to wait while the mixer is being serviced which allowed me to explore the area and found a great Korean restaurant for lunch (see my review on Go Goo Ma Korean). Drop off is between 11 am to 3 pm, Monday through Friday. The fee was reasonable and service was thorough. Here are some tips when it comes to stand mixers: 1. ALWAYS use dough hook when mixing dough and stiff cookie dough and always keep the speed at MAXIMUM of #2 2. When it comes to dough, go slow 3. If you have liquids to add to the recipe, put them in the bowl first. It will lubricate the bottom of the bowl and reduce the start up friction 4. Start the mixer at stir speed and then slowly raise the bowl (or lower the head into the mixing bowl, depending on the model) 5. WHEN IN NEED, TAKE IT TO DAVE AT ABESCO read more

Abesco Inc - Electronics Near Me - Hoffman Est, Illinois

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Fast, cost-effective fix of my Kitchenaid mixer, plus a handout with great tips to not overload it again. I absolutely recommend this place!! read more

Great while you wait service, fair prices and most importantly, revived our legacy 50-year old stand mixer with a complete tune-up. Thanks, Dan read more

My circa 1947 KitchenAid mixer was making odd noises and had only one speed. I brought him in and I was back in business in an hour and a half. Fast friendly service, excellent advice for going forward. Highly recommend if your mixer needs a spa day. read more

I brought them my 20 year old KitchenAid mixer that had never been serviced. They replaced several worn parts, tuned it up, and regreased it. It's running great again! Plus it was finished in less than 24 hours. I will definitely be bringing my mixer back again in a couple years for another tune up. read more

Again, Dan comes through with a great solution! Very responsive, helpful and fair. Sending me a new knob for my Kitchen aid mixer, Thank you! read more

This is a first rate appliance repair company that specializes in commercial and restaurant kitchen equipment. My Kitchen Aid mixer began leaking oil. This happens, apparently, when the grease separates due to a lack of frequent use. I did not know that the manufacturer wants owners to run the mixer at high speed for 5 minutes every week. So Dan, the owner, told me over the phone what the likely problem was (confirming what I had already learned online was probably the issue). He told me that he could fix it in about 75 minutes. He did, adjusted the speeds, replaced a gasket and a cracked screw. The bill was even a little less than his over the phone estimate. Kitchen Aid factory service can be had if you wish to spend $65.00 on a shipping kit they will send you. They charge a $45.00 diagnostic fee plus the repair labor and parts. The cost of this fix, had I gone that route would have been more than $150.00 and taken a couple of weeks (for transport there and back from Ohio). I was fortunate that the traffic was light (from downtown Chicago) both ways and the entire process took less than 2.5 hours. Worth it! read more

I spoke with Dan by phone to arrange drop off of two very old KitchenAid stand mixers for maintainence. He was so kind and offered to work on both mixers if I would care to wait. Since it was about an hours drive from my home I was very happy to get this done in one trip. Dan was true to his word in getting both machines oiled and adjusted back to original specs in a timely fashion. He even cleaned and polished the exteriors so they gleamed like new! I had asked to purchase a new paddle but he did not have any in stock at that visit but he said that he would get in touch with me when he received his next shipment. Sure enough, he called me a few days later and asked me if I still wanted a paddle. He followed through and I received the new paddle by mail. What fabulous customer service! Thank you, Dan read more

I didn't think that customer service like this even existed any more. With trepidation, I drove from the far southern suburbs to Abesco in Hoffman Estates after speaking with Dan on the phone who assured me that he could fix the issue I was having with my Kitchen Aid stand mixer. Not only did he, 1. Fix the issue I was having with the first gear (stir) speed. 2. Tighten the pin. 3. Straighten the speed leaver . and 4. Clean out of of the flour that was packed inside the housing. He also acknowledged the decals I had put on my mixer and said they were pretty. And because I drove over 60 miles to bring my mixer to him, there was NO CHARGE. Since he provides such great customer service, I will provide customer loyalty. For any repairs, parts or accessories I may need in the future, I will return to Abesco, in Hoffman Estates Illinois read more

Wish I could leave a ten star review! Dan returned my call within one hour and, after asking questions about the problem I was having, said to bring the 20 year old KA lift stand mixer to the shop. Arrived with the mixer 11/2hours later and after a brief examination, Dan was able to locate the new part needed for repair in his workroom. Said to return in a little more than one hour and it would be ready to bring home! Recommended a great local restaurant near his shop for lunch (called Assemble). Within the hour, Dan sent me a text that the mixer was ready for pick up. Drove back to the shop after lunch and picked up my repaired, cleaned and polished mixer. So happy with the service! Total cost of the repair was less than 25% of the cost of a new replacement mixer. Definitely would recommend for any repairs you may need! read more

Dan's service was more than I expected when I brought in my KitchenAide stand mixer! Professional and quick repair. I will use Abesco again!

I was over at the shop today hand Don was able to fix the problem I had with our kitchen aid artesian mixer in no time flat Friendly fast service was great so I will be referring him to any friend and family for future work zEd Janak read more

I had a new KitchenAid Mixer that died before it even had a chance to live. The team at Abesco took it in, diagnosed the problem and promptly fixed it. They took the time to make sure everything was in working order before calling me to let me know it was ready. I can't say enough about how refreshing it was to deal with an honest knowledgeable repair shop who treat their customers fair. I would highly recommend Abesco to anyone who needs repair or service for KitchenAid or other brands they cover. read more

It was a very long drive but well worth it. Dan was very nice and made the repair super fast. I celebrated the repair by making a lot of cookies, cupcakes and bread. read more

Abesco Inc - Abesco, Inc. - Electronics Near Me - Hoffman Est, Illinois

Our 10+ year old Kitchen Aid mixer began having problems; the speed switch wasn't working properly and when we inadvertently took out the motor brushes, we couldn't get them back in properly. After contacting a number of repair services, we were referred to ABESCO. We went to them and we're very pleased with the service they provided. The repair charge was very reasonable. They dissembled the mixer and replaced the worn and damaged parts. They cleaned it, lubricated where necessary and tuned it to factory specs for speed and bowl clearance. The machine works like new. I'd highly recommend ABESCO for repair of your kitchen appliances if it's one of the brands that they service. read more

We walked in with my dysfunctional KitchenAid mixer at 10:30am and walked out at 11:15 with my mixer repaired! Dan was very cordial, explained what the problem was and even gave me tips on how to avoid it in the future. Repair cost was very reasonable. If I ever need another KitchenAid repair, I'll know exactly where to go! read more

Great guy!!! Knows what he's doing. Fast and effective. And he's not trying to cheat you out of your money. Great experience!!! Would recommend over and over. I wanted to add that he fixed my mixer in about a minute and didn't charge anything. It was just a screw issue and he could've charged and embellish info about the repairs but I appreciate his honesty. read more

My kitchenAid stand mixer had been sounding strange for months so I finally my made the trip up to Abesco. When I got there, he listened to the motor, took it back to the workroom, and emerged 5-10 minutes later with a repaired machine! It apparently was a fairly simple fix but he also reset the speeds for me. And no charge for any of it! Wow...that doesn't happen much these days!! Thanks again and I would gladly recommend you to all of my baking friends! read more

Brought our 20 year old Kitchen Aid mixer to this place. Dan, the owner, looked it over and fixed it in 10 minutes and charged me only $20. The normal fee for evaluation is $85 and he saved me a trip coming back to pick it up. Excellent customer service. No hesitation recommending this place. read more

Drove in to see if my mixer needed a tune-up. Turns out it did not, but Dan was right there to answer my questions and give helpful advice as to the proper care and use of my machine. Friendly and professional. There is no place in the Rockford area that repairs KitchenAid mixers, but the drive out to Abesco is pretty smooth: and they are right off I90. I highly recommend them! read more

We had the most pleasant experience last week with our Kitchen Aid Mixer. I phoned Abesco Inc. a few days earlier and spoke with Dan, the owner, explained my problem, and he felt he could correct the problem while we wait for about $20.00 We arrived with the mixer a few days later, Dan greeted us at the door and was very cordial. He took care of the problem within 15 minutes or less, gave us tips on how to care for our mixer, and we were out the door for far less than $20.00. It was well worth the 25 mile trip. I will not hesitate to recommend this company to any of my friends. Gloria H. read more

Amazing service. While I had lunch my kitchen aid mixer was repaired to like new condition. It was aligned, had gaskets changed, and cleaned. Fixed leaking grease. Was well worth the hour drive. They also provided some advice on how to keep it running forever. read more

Drove over an hour to get to Abesco. Absolutely first-rate service. He was kind enough to let me wait while my mixer was being repaired. Can't say enough good things - kind, polite, knowledgeable are not easy to find these days. read more

I had an issue with my kitchen aid mixer where the base would shake when in use. Set up an appointment to have this issue fixed, I received a call from Abesco saying that they tested the machine and my concern was not an issue and they found nothing wrong, I agreed to get a $100 tune up on the machine while not having the first problem solved. I ended up finding the replacement base parts on ebay and fixing it myself. read more

Dan is absolutely wonderful. He was able to send me home in better shape than when I arrived with a beater stuck on my less than 1 year old KitchenAid. I drove from Aurora and have no regrets!! He is also a gentleman and doesn't judge you...even when you try to say the beater was only on for 1 week....he knows the truth!!! . He's like a appliance psychologist-he's heard it and seen it all. No need for the story-just give it to him and tell him what the machine doesn't do, he will take care of the rest. Incredible service, great price! Will absolutely use again! read more

I consider myself to be a very handy person but trying to fix my Kitchen Aid Artisan mixer had me stumped. I got Abesco's number from KA and called and talked to Dan. He took his time with me troubleshooting the problems I was having. He quickly diagnose the problem and gave me the solutions. I was able to get my mixer working just buy him talking to me over the phone. What fantastic customer service. Thank you Dan! read more

I needed a replacement part (a small knob) for a Kitchen-Aid mixer that the factory did not sell without repLacing the larger, more expensive part. Talked to Dan and he shipped the part that day. Fast and so reasonably priced! read more

If you consider that this is the only authorized repair dealer, for KitchenAid mixers in the entire area I was expecting a real hassle. What I received was terrific help right from the initial call. They where very very helpful, efficient and made a long trip from 30 miles away well worth the trip. I wish every company dealing with the public acted like they do. Professionals that care. read more

I had been looking for an authorized kitchen aid small appliance repair center. I drove from Chicago to Hoffman Estates to find a reputable shop. I was prepared to part with my blender for a few weeks :( , but to my amazement the friendly staff as well as the owner came out greeted us took a look at blender said they would have it fixed in 20 min! :O what..............This made my day! I was out in 10 min with my blender! And the price wow amazed. Its worth the long drive, great customer service , great price. Thanks Abesco read more

I hadn't used my kitchenaid mixer in two years because the arm balance was off and the bowl wouldn't fit. I walked in and immediately was helped and Dan fixed my machine in less than two minutes. Now I can go home and bake! read more

I'm please to pass along my complete satisfaction with how Dan at Abesco not only handled the problems I was incurring with my Kitchen Aide mixer, but the additional advice he provided me on how to better used it in the future. The service and value that was provided definitely outweighed the 60 mile ride from our front door to their Hoffman Estate location. Dan and his crew demonstrated a true customer friendly experience. ABESCO IS THE BEST!!!! Patti Hurley Tinley Park, IL. read more

Dan at Abesco was very professional and provided great service for solving the problem I had a problem with my KitchenAid pro6 mixer. Problem solved and mixer now works great. Thank Dan Tony read more

Super nice, fast service, thorough, and informative. A little hidden gem. I have a special 6qt bowl lift KitchenAid mixer. I can't find accessories for it in store or online anywhere. I've been ordering paddles and returning them. Found Abesco on a web search as a last ditch effort and the service was amazing. I took in my mixer to be sure I could find the right paddle, and just have it looked at over all. The right paddle was ordered and I'm ready for the big Thanksgiving feast next week. I'm so happy I found Abesco. If you need something, check with Abesco first! read more

I brought my hand - me - down mixer to Abesco and they replaced everything in it for a reasonable price. I am VERY happy with the service and happier with my "new" mixer. read more

Awesome service and repair! Had to take my kitchen aide mixer in for repair before I started all the Christmas cookies! Dan fixed it while we waited! They know their stuff! read more