Service was poor. Staff works from home. Communication…read more between orders and dispatch is poor at best. Notes are not on delivery orders. Installers are fair depending in who you get. This used to be a good company. I prefer ABT now.

Professional, easy, great turn around time. The sales rep was on time, had a variety of samples to…read moreshow us and booked our install very quickly.

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

We would not hesitate to recommend Super Master Appliances! Anvar is very professional and…read moreknowledgeable. He had a fast response to our call for our Bosch dishwasher, provided us with diagnostics and then a detailed estimate with two different scenarios. I was pleasantly surprised to get a call to say he had the new part he ordered from Bosch and he could be here the same day! In and out - and all looks good. We also felt his pricing was reasonable. Definitely worth contacting him for your appliance needs!

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Needed a door gasket for my dishwasher so after calling a competitor, who did not have the part, he…read morerecommended Sundberg America. It was Saturday morning so I didn't have much hope, but luckily they were open and had it in stock. By the time I drove there it was waiting on the counter, nice!

They don't exactly have a focus on "customer service" but they often have an appliance part that…read morecan save me hundreds in repair costs. They don't cover every brand but, if you call with a part number, they won't beat around the bush.

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole…read moreprocess was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair.

this is a great service, very responsive and always gets the job done. I highly recommend them.read more

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

If the product wasn't up to par they wouldn't be in business now pricing is what generates sales…read moreand it's a very competitive market out there

Quick, professional, and well done! Couldn't ask for better service. Will trust them with future…read morejobs.

Competitive price.,We'll see how the quality of their work is tomorrow . Tough to rate before the…read morework is actually completed

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Neb was very prompt and brought everything he might need to repair the oven. He gave me an accurate…read moreand fair quote. He was able to complete the repair in well under 30 minutes.

Svilen was very responsive - and came out to our home the same day we reached to him. He was able…read moreto quickly pinpoint the issue, and explain what needed to be done. Completed the appliance repair for us in approx 45 minutes. Amount estimated/charged seemed fairly high for less than an hour's work, as only a couple small parts were needed. Didn't receive a receipt or written breakdown of the repair work that was done - will be sure to request in the future.