I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

Colorvision came out to install an antenna, and hook up our TV's, and we couldn't be happier with…read moretheir service. Great communication from them, and so far, everything working great! They were able to get all the tv's in the house working, even though two of them didn't have the coaxial cable pre-run. Overall, if you are looking to cut the cord, check them out!

Would not recommend this company. Had Colorvision come out to fix my television awhile back and let…read moreme tell you the rates they charged were OUTRAGEOUS! 2 guys came out for a one man job and I was charged for both of them being there. Over $400 for a 20 minute project. Called the owner and he said the 2nd guy was only there because he was needed on another job so I was overcharged for nothing. No thanks to that!

I'm not a paying customer of theirs, but I've twice called with questions about fixing an old…read moreMarantz PMD430 cassette recorder and in both cases the staff have kindly walked me through the steps necessary to fix my problem. I was prepared for a confusing time as I tried to explain the nuances of my issues ("There's a thing attached to a thing that moves another thing"), but both technicians knew the exact pieces I was referring to, and the exact problem that had caused the issues, and the exact fix for me to try. Really very grateful for their kindhearted help.

We're working on a upgrade for an important client when we discovered their Eiki projector wasn't…read moreworking. I found Superscope as an authorized repair shop and called them. Very easy to work with, I dropped the unit off on a Monday with a verbal estimate of $1,500 and got a call that Friday that it was repaired for $600! Thanks to Micky Moore and all of the team at Superscope I looked like a hero in front of our client.

You definitely won't a better person to trust with your expensive Kitchen Aid. Dan went over and…read morebeyond to help me (twice) with issues that I blame myself for. He is wonderful to work with and when I got back in my car after picking up, I thanked God for good people like Dan. Don't hesitate to trust him with your appliances.

Fast repair, reasonable price, mixer looks brand-new. And very courteous management. Highly…read morerecommend

This place is awesome. I got my first guitar there about a little over a year ago and have been…read moreback several times for other accessories and set ups. Staff is nice and knowledgeable. You'll get straight up answers without trying to over sell you on anything. Also they don't make you feel like "the new guy", they've been very encouraging of a new player.

Paid $130 for a setup and got lazy, dismissive service…read more From the start he brushed off my bass because it was a little beat up and an unusual shape. I mentioned adding a small weight in the control cavity to balance neck dive, and he dismissed it with, "no, don't do that, that's where the electronics are." The action was high at the nut and overall. After his "setup," it came back basically unchanged -- and now the A and D strings bottomed out at the high frets. I told him the nut needed filing; he insisted nut height doesn't affect action until I proved it. He took it back, filed the low E only, and handed it back. I had to point out again that the A and D were unplayable and send it back a second time. Even then, nothing was really fixed. End result: I lost $130, my bass plays worse than before, and I'll still have to do the setup myself.

I had an issue with the G string on my Les Paul, where it sounded dead. I took it two other local…read moreguitar stores and they said that was just how a Les Paul it is. I disagreed. Stopped by Dr. Woods on a whim and mentioned it to Jeff, he said bring it in. He looked and listened to the Guitar and said he could fix. WOW, next day service and $20.00 later the issue is resolved. He recut the nut slot, adjusted the bridge and noticed the high E was a little dead as well and recut that nut slot as well. I cannot recommend them enough. Jeff listened to my concern and did not just pass it off.

I stopped in today with my grandson and traded in his A style mandolin on an F-style Kentucky…read moremandolin and baggs pickup, I was impressed with the selection of guitars and the great service, I wish I lived closer, I'd shop there every time over GC. Thanks Gents Two happy customers.

I'm so thankful for the Music Room. We are currently renting a French Horn and just started lessons…read morefor our 6th grader to supplement school band lessons. Lessons have been top notch so far; he's thrilled with his highly qualified and amazing instructor. They are always kind and professional. Our instrument needed some repairs; no problem! They gave us a loaner instrument quickly with no fuss. The instructors always appear so focused and engaged with their students and happy to see them. So thankful to have this business in Palatine.

My daughter took lessons at The Music Room for years. She tried a number of instruments over the…read moreyears; violin, piano, and bass guitar. The Music Room's team was unfailingly responsive and flexible whenever my daughter wanted to change instruments. I highly recommend The Music Room for rental and lessons. I felt like they really cared and they made working with them easy. Carol, Carley, and everyone else we interacted with was great. The Music Room taught my daughter a love of music without pressure or fuss.

I went in to get my piccolo repaired and the customer service was great and they fixed my piccolo…read moreon the spot and had extremely reasonable prices. I would definitely go back for anything I need for my instruments!!

I have brought my flute and piccolo here for repairs, Bonnie does a great job!!! Awesome.customer…read moreservice!