My wife and went here to spend quite a bit on money on some computer equipment. We were told by the…read morewoman up front that the sales clerk knew we were there and would be with us shortly. Twenty minutes later-nothing. We ended up walking out and will take our business elsewhere. NO CUSTOMER should wait around for "the privilege" of getting service from an employee.

Service was horrible on repair. Took wife phone to get battery replaced 2 days later on and off…read morebutton stopped working. Told them they opened the phone they have to fix it and they told me I had to $600 to get it fixed I said that's the price of a new phone that it wasn't due to them opening up the phone. Weeks later the body and screen started coming apart had to buy wife a new phone. Do not recommend taking tech here

I was looking for a stove to update the 30 year old one in my house before listing it. I had looked…read moreat used ones at the Grand Appliances in Gurnee. I decided to look at Crystal Lake too. The salesman showed me some clearance, floor models that were almost the same price as the used stove in Gurnee. Nice, basic GE. No pressure (which I hate). Answered all my questions. Quick delivery & take away of the old stove.

Don, our salesman was very helpful and friendly. We had a couple of different models…read moreIn mind and he helped us make our selection without being pushy. When he wrote up the pricing it turned out lower than expected. The delivery and installation went as he described: all very good. We will return to Grand for our next appliance purchase.

I went to 2 places trying to find someone to fix my Fitbit. The plastic insert on the band cracked…read moreoff inside the face of my Fitbit watch and I tried everything to get it out. This was required for me to be able to put a new band on it or I would have needed to buy a new one. I figured someone with the right tools and experience with detail may be able to help, and that's when C&K electronics came to the rescue. Perry was so nice and had the piece out in under a minute, and insisted on putting the new band on for me. I will return here for any other needs he may be able to assist me with. Thank you so much, you're the best Perry!

Very personable, know their electronics, and honest. Like any repair business, they do charge a…read morediagnostic fee but they aren't going to over charge you for the repair. If the repair is going to cost more than replacing the item they will let you know. I have taken 2 TVs to them and still spent less than replacing either of them. Will definitely be taking them my future business as well.

Great Customer Service Straight to the point and quick…read moreservice $20 for an iPhone tempered glass cover

Brian is very helpful and knowledgeable. I would highly recommend his services anytime you need…read morehelp.

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Incredible people knew their stuff set the entire system for internet along the phone up for me…read moreEstephanie you are amazing !

From the owner: Visit the T-Mobile store in West Dundee and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 220 N 8th St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We recently bought a refrigerator there…read more There is a very wide variety of choices ranging from basic low end to very high end with everything in-between. The sales person, Anthony, greeted us - and explained where to look with well considered thoughts on how to compare - and then let us search on our own until we were ready for him. We'd narrowed it down to a couple and he helped us make the final decision. Delivery was excellent. The two men that delivered were very careful, attentive to detail, and explained how to best get use from our refrigerator.

I needed a new refrigerator and several co-workers recommended that I go to Grand. So glad they…read moredid! Anthony was super helpful! He made sure to greet me even while working with another customer. Once he was free, he hurried over to see to my needs. I gave him my specs and preferences, and he gave me printouts of his top 3 recommendations. I was able to go home and compare without any pressure. Ordering was easy and I feel good about my choice. Thank you Anthony! Great customer service!

This place is the only place I trust to work on my cars. The staff is professional and respectful…read more Their prices are extremely fair and competitive, and they finish work on or before the scheduled time. If I could give more stars I would!