i came here to pay my bill and both ladies awa and Teri were SO nice BUT this review is…read moreSPECIFICALLY ABOUT awa (the customer service rep) A veteran came in trying to pair his hearing aids to his smart phone. instead of saying "we don't do that" or I don't know. she took 10min of her time to patiently help amd pair his hearing aids. Give this worker a raise or some recognitio. The world needs more people like her.

This is a T-Mobile corporate store vs the retail stores (as often red flagged by nonchalant kids…read morethat DGAF primarily interested in commissions on selling you phones or overpriced accessories available for a fraction online) ...are night and day in quality of service and knowledge. This is the only one in the area closely and very chill... because the others are more obviously visible.

EASY 5/5 in rating. I have dealt with Nerdrangers for years through computer repairs, security…read morebreach in my banking system to making of websites. Always make me feel like my concern is of the utmost importance to them. They are skilled and efficient in time and resources. I am very grateful to have them as my personal and business computer folks! Dr. Suzanne Joseph

Easy 5 out of 5. Within a few days my laptop was back and my files all recovered. Turned out it was…read morefully dead-dead and stuff had to be recovered piece by piece. But on my end it was a seamless drop off and pickup. The whole experience definitely felt more upscale and professional compared to other rinky-dink computer repair places I've been. Fully plan to come to them again.

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

If I could, I would rate this place 0 stars...I went in to get my screen fixed and they said it was…read more$290 to fix, not bad at all but then when they fixed it. there was a black blob on the side of my phone IN THE PHONE so I went back and had them fix it. Now I am getting notifs about something misplaced or something that is not genuine apple so they did sometning IN MY PHONE when i didnt pay them to do something like that. Yall wish me luck. Imma go get it fixed AGAIN!

Recently purchased a new Mac and could not be more pleased with the experience. Carlos assisted me…read morewith the purchase, and could not have been nicer. He offered many helpful tips. Service was so efficient, and exceeded my expectations.

Incredibly slow and tedious. I have never had my time…read morewasted the way this place did. Their "system" doesn't work. and STOP the guy giving tips and tricks that absolutely NO ONE is listening to.

We met with "E" at the store and he was great! Very helpful and knowledgable. Gave great…read moresuggestions but wasn't pushy in any way. I don't like that they no longer do any repairs in the stores. Be ready to wait. This store gets busy. However, for us it's worth it for "E".

Came in today as we were charged for internet gift card that we didn't receive and didn't use…read morebecause we returned the internet package. Mina greeted us and remembered us from last time when she helped us with the return. She's super friendly and very knowledgeable about all the products and services they offer. She called in quickly and after a few exchanges with reps, she was able to get the issue resolved. I'm sure all the store reps are good but Mina is an expert if you have a complex issue that needs to be addressed.

Came here to get my younger sister's iPhone screen repaired and the gentleman working at Xpress…read moreCellfixers was kind and courteous - fixed the screen in less than 12 minutes! Pricing was very fair! Definitely recommend this place to all :)

So this place is under new ownership because 2 years ago it was great…read more Now not so much. It's a CASH Only business now, maybe update your website, and yes we see that there are NO REFUNDS posted everywhere in the shop They fixed my 3 IPADS and charged me almost 300 which is up from 50 a screen from 2 years ago. The employee called on the phone and said if you can pay cash that is better. After leaving my debit card home with my daughter I drove to the store only to be told I can't pay with a credit card? SCAMMERS stay away!