best experience with Damian Long who was so patient and helpful. I'm not someone who is very tech…read moresavvy at all. He helped me switch over my phone set up my apps and make sure my phone works properly before I left the store. I am a person that's big on great Customer Service and being new to T-Mobile after having a 10 year relationship with Verizon. He definitely said a great example of what great is supposed to be great smile kind words we had great conversation while we waited for the to transfer over just a delightful young . Ivory S.

This is a T-Mobile corporate store vs the retail stores (as often red flagged by nonchalant kids…read morethat DGAF primarily interested in commissions on selling you phones or overpriced accessories available for a fraction online) ...are night and day in quality of service and knowledge. This is the only one in the area closely and very chill... because the others are more obviously visible.

EASY 5/5 in rating. I have dealt with Nerdrangers for years through computer repairs, security…read morebreach in my banking system to making of websites. Always make me feel like my concern is of the utmost importance to them. They are skilled and efficient in time and resources. I am very grateful to have them as my personal and business computer folks! Dr. Suzanne Joseph

Easy 5 out of 5. Within a few days my laptop was back and my files all recovered. Turned out it was…read morefully dead-dead and stuff had to be recovered piece by piece. But on my end it was a seamless drop off and pickup. The whole experience definitely felt more upscale and professional compared to other rinky-dink computer repair places I've been. Fully plan to come to them again.

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

Went there to get my phone fix . And after done i just realized my phone battery is gone bad …read more Before i go there my battery was ok

Developed a password issue with my iPhone leaving it instantly as useful as a paperweight. Arrived…read moreat the store right after it opened and was immediately greeted and helped. The "fix" required permutations I'll leave out but everyone was more than pleasant they were kind and helpful. Irene, Lesley and the guy whose name I've forgotten but got me through the finish line. Excellent experience, thanks

I had a very disappointing experience at the Apple Store in Woodfield Mall. The employees were rude…read moreand made me feel like they did not care about helping me or addressing my concerns. What was especially upsetting was the way customers were treated differently. I felt that white customers who arrived after me were helped before I was, while my presence and concerns were largely ignored. Whether intentional or not, the difference in treatment made me feel disrespected and unwelcome. I expect Apple employees to treat every customer with the same level of courtesy, attention, and respect. Unfortunately, that was not my experience at this store. I hope management takes this feedback seriously and looks into how customers are being treated.

Came in today as we were charged for internet gift card that we didn't receive and didn't use…read morebecause we returned the internet package. Mina greeted us and remembered us from last time when she helped us with the return. She's super friendly and very knowledgeable about all the products and services they offer. She called in quickly and after a few exchanges with reps, she was able to get the issue resolved. I'm sure all the store reps are good but Mina is an expert if you have a complex issue that needs to be addressed.

We met with "E" at the store and he was great! Very helpful and knowledgable. Gave great…read moresuggestions but wasn't pushy in any way. I don't like that they no longer do any repairs in the stores. Be ready to wait. This store gets busy. However, for us it's worth it for "E".

Nemo was wonderful I bought this phone like an year ago from this store seasonal price pristine…read morecondition. Now because of my clumsiness I damaged the screen I went back oh it was NEMO again. Really nice guy, good etiquette and lovely customer handling skills helped me once again with the screen replacement this time and as always reasonable price. Explained to me the qualities of screen they carry and the one that he can order for me. Always appreciate a good neighbor store that isn't trying to rip you off. Highly recommend!!

So I had a bunch of virus on my phone and I'm not much of a tech-savvy person so I went to tmobil…read moreand they said they couldn't help me and gave me the address of this store. I went there and there was this guy Nemo(he was a delightful young man) who explained me how this usually happens and what can be done to prevent it in the future. I've been to this store previously but boy this is my new favorite spot for fixing phones if Nemo is gonna be working there I'll go there every single time.

I walked into T-Mobile to set up my wifi and replace my shattered screen protector. Domingo helped…read moreme with this and was patient and explained everything about the wifi, how to set it up and how it will effect my bills. He also replaced my screen protector no problem. I appreciated the help and quick service

Came in to T-Mobile to pay my bill was greeted by Eduardo who awesome and a true asset to T-Mobile…read more Ended up opening a new phone line at no cost other than activation fee. Really a great experience with an employee who took great pride in making sure I was a happy customer. Thank you for taking the time to read my review!

150% I would recommend them. They may be a bit pricey but each cent is worth it they are very good…read moreat what they do and they accomplish far more than you can imagine I had a situation in a cyber situation and they were able to handle it in the correct manner and those people are now sitting behind bars I wouldn't say anything I can't say anything bad about this company they are the best in private investigating

I needed help and ETS came through. Thank you Dave for your honest and expert advice. I highly…read morerecommend using ETS