I spent 1k on a part that needed to be replaced and mechanics at roc auto decided to go to the junk…read moreyard and get a defective part for about 300$ and put it on my vehicle and act as if it was brand new. I was told to comeback of the part continued to make noise. Which was very confusing because why are you taking my money and sending me home with my car after 7 days of alleged maintenance...only for me to still hear the loud noise coming from my defective axle which is attached to the differential. The number I was given to call back went to voicemail so I got a second opinion from another more honest and reliable mechanic ...who showed me exactly where the problem was....the mechanics at roc auto were irritated that I got a second opinion while I had both them and my new mechanic on a three way call...It's really a shame that these mechanics at roc auto conducts business this way...I would not recommend them to my worst enemy They make the rest of you mechanics look like scammers who take advantage of working class citizens.....thanks a lot You have been warned don't let them take your money

From the owner: We offer professional and reliable services to our valued customers and encourage you to choose us…read more Thank you for your choice!

Pulled in at 1:10Pm and pulled out at 1:38. Fast, thorough, and top notch service…read more Staff friendly, no one was sitting around, even though they weren't busy with customers, they stayed busy cleaning, checking people out, restocking, etc... they are friendly, hardworking, and appear to really like their jobs. Which is nice to see. East ave has a lot of pissed off employees, this place does not, even when working in the cold. That tells me their managers and company probably treat them well. Their employees joked with us, were appropriately friendly, and made it a. Nice experience, instead of a rushed experience. We get Synthetic oil, paid 118.00 for oil change. Which is standard for this area for a quick change. But I like Jiffy lube the best because they give a thorough inspection. I've been to this location 2 times before today. Today was the same great service. I wish the technician used a funnel to pour the oil. He spilled some on the engine, but as expected, he was quick to clean it up, so I am happy. After they changed our oil, our check engine light came on. They quickly wiped out a diagnostic machine, to check the codes. We just had it inspected the day before, so it didn't make much sense. Then they popped the hood and checked what the codes were saying. I also like that they work together as team, and it shows in their work, and the way they speak to each other, no sarcasm or shade, just joy and smiles.

The tech was very friendly, helpful and courteous. Service was very fast. Thoroughly enjoyable…read moreexperience.

Yesterday I was on a photo shoot heading home. My tire alert came home, I had a soft tire. I was…read moreright in front of Mavis Tire so I pulled in. A man by the name of Edwin (Manager) came out and said hello, and asked me if he could help me. I told him I had a soft tire and needed a little air. He said hang on sir, I'll send a man out. Moments later, a young man came out by the name of Shadecio and helped me. When it comes to customer service, it's very important to me. Edwin and Shadecio were very polite and professional. If you need tire or other repairs, I strongly suggest stopping there. Great people!

Great place to get your car service friendly and Fair thanks for great service and fixing my mom…read morepick up. Yup only place I trust to not take advantage

Wonderful experience working with Tom. Originally hired him to fabricate a metal  coupler thingy…read morefor a bicycle I couldn't find the part  online. Tom came by, took a look at the pieces I did have and created the Part from virtually out of thin air. I then rehired him to make a couple repairs at my mothers and again, did a fantastic job. Will be contacting him again before winter hits for a roof repair and gutter clean out.

From the owner: Welding, auto repair, and handyman services, wherever you need them.read more

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

My car battery died and they got me right in. They were very nice and helpful. Made my entire week!read more

My whole family has their cars serviced with Redi Imports because they know what they're doing,…read moreoffers several convenient locations, very accommodating, and fairly priced. I am not always good about scheduling appts until it's too late or last possible minute. They have squeezed me in and took excellent care of me on more than a few occasions. I won't take my vehicles anywhere else.

Dealt with front end Tech, Ian, many times, and got great service, to include a couple of the…read moremechanics. However, after spending over $5,000 in the last six months on my car for repairs, all done by Redi-Imports, I went in to schedule so me more work. This time the owner, Ryan, was there. I greated him, shook his hand and proceeded to tell him what I needed to be done. He immediately looked down at his phone as I was talking and started typing. I started to talk slower since what I needed done was very important to me. He looked up momentarily and started typing again, acting like he was paying attention to me. He finally looked up and said they make $160an hour (which I was well aware), there's no guarantee that they can fix it and if the car has that many continuing issues, I might just want to sell it. This, after spending all that money recently on my car there. A weird and unsympathetic way to deal with a longstanding customer. #SadPerformance

Their scheduling system is a mess. It is some general call center that does not know the…read moreindividual Centers. I called and made an appointment for an oil change and state inspection. Get there and this location cannot even do the state inspection! You'd think scheduling would have some means of knowing this. Not the first time it happened. Also scheduled an online repair - get there and no one available to do it. I've got better uses of my time.

My vehicle was overdue for oil maintenance, and it also was in need of tire rotation, balancing and…read morealignment. I had called in to this location the day before I brought my car in, they were able to accommodate me with an appointment the very next day, I appreciated their seemingly open schedule. An employee I spoke with on the phone assured me that my car would only be there for forty minutes and that I'd be able to get a print out sheet showing my alignment as it was when I brought the vehicle in, and as it was when re-calibrated. Online this location had been advertising all of four of these services to be done for a total of 236 USD. I brought my vehicle in at 2:45 PM and then I was told it would take two hours to be finished. When I returned to retrieve my car, only the oil maintenance and the alignment had been done (I was informed that my tire tread was too low for their company's policy to allow a rotation/balance) the total cost for these two measures was 200 USD. I had been told that my fluids were topped off; in fact my windshield fluid was still low. The print out that was given to me was inaccurate in regard to my vehicle's mileage. Adequate service; will not be returning here.

Best place in town! Even if you don't live around, you need to give this place a try. You won't…read moreregret it. Satisfaction guaranteed. I'm totally happy with Ernesto's great job, he's reliable, and his focus is excellent work to keep the customer happy and coming back. You can trust that you will come back for more.

Highly recommend! I took my son's car in to be detailed and asked to have a diagnostic assessment…read morefor the brakes etc. The mechanic promptly called and told me that the brakes were fine and all it needed was an oil change. I appreciated the honest customer service and quality of work. The car looks fantastic! The detailing really made a difference!

Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

Honest and helpful. Did what I needed (engine light and some trouble with the windshield wiper…read morefluid hose) and found nothing major although I wouldn't have been surprised. Got me in within a day of my call.