I spent 1k on a part that needed to be replaced and mechanics at roc auto decided to go to the junk…read moreyard and get a defective part for about 300$ and put it on my vehicle and act as if it was brand new. I was told to comeback of the part continued to make noise. Which was very confusing because why are you taking my money and sending me home with my car after 7 days of alleged maintenance...only for me to still hear the loud noise coming from my defective axle which is attached to the differential. The number I was given to call back went to voicemail so I got a second opinion from another more honest and reliable mechanic ...who showed me exactly where the problem was....the mechanics at roc auto were irritated that I got a second opinion while I had both them and my new mechanic on a three way call...It's really a shame that these mechanics at roc auto conducts business this way...I would not recommend them to my worst enemy They make the rest of you mechanics look like scammers who take advantage of working class citizens.....thanks a lot You have been warned don't let them take your money

From the owner: We offer professional and reliable services to our valued customers and encourage you to choose us…read more Thank you for your choice!

Brandon was absolutely amazing . He was professional, kind and made sure I was 1000 satisfied…read morebefore I left. He definitely is an asset to your organization. Thank you so much Brandon!

Yesterday I was on a photo shoot heading home. My tire alert came home, I had a soft tire. I was…read moreright in front of Mavis Tire so I pulled in. A man by the name of Edwin (Manager) came out and said hello, and asked me if he could help me. I told him I had a soft tire and needed a little air. He said hang on sir, I'll send a man out. Moments later, a young man came out by the name of Shadecio and helped me. When it comes to customer service, it's very important to me. Edwin and Shadecio were very polite and professional. If you need tire or other repairs, I strongly suggest stopping there. Great people!

Abel is the best Mechanic ever and the general service he provided toward auto industry in the city…read moreof Rochester is exceptional and tremendous Deng B

Abel is a great mechanic and a decent man…read more His garage isn't just a place of work, it's a wholesome place with a familial atmosphere. He's been my mechanic for some 15 years. The service he provides is consistently terrific.

Wonderful experience working with Tom. Originally hired him to fabricate a metal  coupler thingy…read morefor a bicycle I couldn't find the part  online. Tom came by, took a look at the pieces I did have and created the Part from virtually out of thin air. I then rehired him to make a couple repairs at my mothers and again, did a fantastic job. Will be contacting him again before winter hits for a roof repair and gutter clean out.

From the owner: Welding, auto repairread more

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

After my first review, the Owner, Ryan Lynch, started texting harassing me, insulting me,…read morethreatening me, my family, home, and workplace over one bad review... to the point that I had to contact the police for my own safety. Look at the low rating google review responses on this and the other Redi Imports locations for more examples for how this owner treats his customers. The technician felt the need to find and turn on my auxiliary light bar, and leave it on until I picked up the truck, max my climate control, when I had asked for diagnostic on a low speed suspension noise while turning. When I confronted them about the lights, they were completely unaccountable and dismissive. They also didn't do the state inspection that I had asked for in my online appointment, confirmed with the secretary, and which had clearly just expired. Will not be returning. Completely rude and unprofessional.

This company came highly refererd however, i called made appt had my car towed to thier supposed to…read morebe Open NEW greece location on the date i was instructed to tow it thier, by thier staff! car gets thier the place isnt even operational get it re-towed to the railroad street location they wont take it because of rear panel body damage and no tags "this isnt a body shop" i didnt even send it in for body repairs mechical issue only now im stuck with a 450$ plus storage by day tow bill and havent recieved Anything from thier company execpt a huge FUCK YOU..I HOPE EVERYBODY ELSE is treated better and fairly they did me bad, i hope this place burners in hell, my mom just passed two days before mothers day ect what a way to start my day!!

Their scheduling system is a mess. It is some general call center that does not know the…read moreindividual Centers. I called and made an appointment for an oil change and state inspection. Get there and this location cannot even do the state inspection! You'd think scheduling would have some means of knowing this. Not the first time it happened. Also scheduled an online repair - get there and no one available to do it. I've got better uses of my time.

My vehicle was overdue for oil maintenance, and it also was in need of tire rotation, balancing and…read morealignment. I had called in to this location the day before I brought my car in, they were able to accommodate me with an appointment the very next day, I appreciated their seemingly open schedule. An employee I spoke with on the phone assured me that my car would only be there for forty minutes and that I'd be able to get a print out sheet showing my alignment as it was when I brought the vehicle in, and as it was when re-calibrated. Online this location had been advertising all of four of these services to be done for a total of 236 USD. I brought my vehicle in at 2:45 PM and then I was told it would take two hours to be finished. When I returned to retrieve my car, only the oil maintenance and the alignment had been done (I was informed that my tire tread was too low for their company's policy to allow a rotation/balance) the total cost for these two measures was 200 USD. I had been told that my fluids were topped off; in fact my windshield fluid was still low. The print out that was given to me was inaccurate in regard to my vehicle's mileage. Adequate service; will not be returning here.

Best place in town! Even if you don't live around, you need to give this place a try. You won't…read moreregret it. Satisfaction guaranteed. I'm totally happy with Ernesto's great job, he's reliable, and his focus is excellent work to keep the customer happy and coming back. You can trust that you will come back for more.

From the owner: Auto Repair & Professional Detailingread more

The previous owners were good. The new owners are crooks. I…read morebrought my car in for a wheel alignment and they said it needed inner tie rods before they could do the alignment. I declined to let them have the work. I took the car home, inspected it and found that both inner tie rods were perfect. They lied to me to try to grab an extra five hundred dollars. INFO: I used to work at a garage, so I know what I'm talking about.

Everyone at Vesa are great. Always pleasant. Great…read moreservice,and great price. Highly recommend them. I've never had a bad experience.