I worked with Gerber after someone hit my car a few months ago. What was a very hectic and…read morestressful time for us as a family, turned into a really pleasant experience once Gerber got involved. There were some issues with my car being delivered by the tow company and after expressing my frustrations the manager called me directly to clarify everything and give me peace of mind. I also experienced really prompt phone calls once the appraiser started taking my car apart so I could get things going with the insurance right away (they knew I was in a time crunch, and would have a baby only a few weeks theaccident!). My car ended up being a total loss, so while they couldn't repair it they did provide me great service throughout the process!

I had a great experience here when I needed a repair on my bumper after I accidentally backed into…read morea large rock . Not only did they schedule my appointment quickly, but the quote was on par (actually a little bit lower) with another quote I received. Jeff was very helpful in explaining what would be done, and the written quote was thorough. Jeff was extra helpful when I asked if I could also have him quote out another part of the car that had some scratches and he took care of it that very same day. I would definitely recommend Gerber for someone in need of collision repair.

I had a very poor experience with Hawk Frame & Axle. The only thing they were quick to do was…read moredeposit my check. They over promised and under delivered on both timing and cost. They did not check their final work, which was not done correctly the first go around. Because of this, I had to wait around all day for things to be corrected, forcing us to depart in our RV at night in the winter, something we were very much wanting to avoid. They were charged with some electrical diagnosis and fixes on our RV and it went completely dead on the freeway, not 15 minutes from their shop, putting myself and my young daughter in a very dangerous situation. Sadly, even after being made aware of this, they have not followed up once. I believe this company is more concerned about billing shop hours than fixing things properly.

I recently had my car hit and damaged in a parking lot. The repairs were luckily covered by…read moreinsurance. I called several repair shops in the area and they all were booked out at least a month to even provide an estimate. One was booking 4 months out! I contacted Hawk and the employee Brandon was incredibly helpful, looked at the virtual insurance estimate, and immediately ordered the parts. He got my car into the shop the next week and performed the repairs within a week. My car looked amazing afterwards and I'm so impressed with this shop. I will come back any time I need a car repair.

I had a little run in with a deer and needed my car repaired. Charlie and the team were great…read more Not only did they make my car look like new, it was also all shiny and clean. They handled the insurance and made the entire process quick and easy. Thanks for a job well done, I highly recommend Panorama Collision. Kim I

While visiting Rochester from Florida this summer, had a small accident and was referred to…read morePanorama Collision for an estimate. Received two other estimates as well. Panorama was extremely competitive, so I decided to have the work done there. The car came out great! They far exceeded my expectations. I would highly recommend Panorama collision. Their customer service and follow up was also outstanding. Charlie and his team were great!

I was encouraged by my brother to buy a car from here! Very glad I listened! Family run with…read moreamazing customer care!

universal Imports is the best organization I've ever dealt with for any of my automobiles. They…read morewere quick to take care of all of my needs. They're the best.

Perfect timing for "Thank You Thursday"! I love my car and take exceptional care of it. It has a…read morecozy space in the garage, is kept immaculate and low mileage (probably around 10k per year pre-COVID). So I was totally shocked when I went to open the trunk the other day and the exterior push button fell in . Long story short - I took it to the dealer who quoted me over $1k to fix???!!!! I don't love it that much! I have a good friend that told me - take it to Whitney Imports - Rocky and Tony are the best and will take care of you. He nailed that one! They took the car in this morning and had it fixed by the afternoon and with a price tag minus one of the zeros!!! Whitney Imports earned a new customer today! Thank you!!

The worst experience after seeing the reviews I call to set appointment for a Porsche Cayenne I…read morespoke with tony the owner and Assured me that he can perform the work For a drive shaft After receiving the car back it drove OK but within a few weeks the shaking started again had to re-do the work I should learn from that but to get back to get suspension work done screwed it up vehicle runs very bad after four -six attempts and keep in my vehicle 2 to 3 days my vehicle still not fixed I m taking the vehicle a Porsche shop now to see what Whitney auto did not do correctly 2000$ in and my vehicle is worst.

This particular person deserves praise. Ronald Ward that works in the service department went out…read moreof his way to ensure that I was completely satisfied. He is a joy to talk with and he is honest. This is a great quality to have and should never be taken lightly. Warm regards, Julie

Do NOT buy a car from them. They will sell you a car KNOWING full well the transmissions are crap…read moreand the warranty will run out WAY before the transmission dies. The service manager was completely rude and basically said it was my fault. Most people don't have $6000 laying around to put a new transmission in a car but they couldn't care less as long as you bought it.

Currently called Bob Johnson Toyota Collision and Glass, I had a car accident in late 2023 and…read moreneeded to go here for repair earlier this year. Their quality of repair is not good and comprehensive, because I needed to head in three times for fixing every issue involved in the car accident. Poor communication efficiency and low value. Won't recommend.

I had forgotten that we had a previous vehicle repaired here with no problems…read more I had emailed about an estimate for non-insurance related body work. The manager responded and suggested I bring the car in for a possible free fix. I did bring it in. An estimate was done as well as a temporary no-charge fix. Given this experience as well as previous experience, I would return in the future should we need their services!