Just had an excellent experience!…read more I don't know anything about cars and I got a great lesson about tie-rods, bearings, and the importance of tire rotation. They took the time to explain, and didn't make me feel foolish for not knowing this stuff already. Friendly and helpful staff... and of course, most importantly, my vehicle is fixed and drives great now!

My husband has been going here for years without issue. On his last visit, he set an appointment…read moretime, showed up at said time, then was told his appointment was an hour ago. The daughter is always rude on the phone and in person. We were going in to have a tires changed, she made it as difficult as possible. She rescheduled us for 2 weeks later.

Sam is, hands down, the most honest and skilled mechanic I've ever encountered. I started going…read morehere two years ago after reading all the positive Yelp reviews. Sam has done everything from replace brake lines, fix issues with my heater, install brakes and annual NY state inspections. The prices are always reasonable and fair. I'm sure I could save a few bucks by "shopping around", but I wouldn't think of taking my cars anywhere else.

Sam & Arlene have been my go mechanic for Over 30…read moreyears.Honest & thorough car repairs .

I've been using Advent Automotive since I moved to Farmington 8 years ago. Every time I've had a…read morecar problem, they're my go-to experts for anything car related. The owner's are helpful in explaining what might be the specific issue with the car. And they've always explained the procedures needed in laymen's terms to me. A year ago, I need a set of tires and after price shopping tires at a few tire stores, on my way home, I stopped by Advent, and they were the best price that I found for the size tires I needed.

Service is always excellent, never had a bad experience. I wouldn't take my cars anywhere else.read more

Honest, nice people and timely work. Recommend. Wade and Colleagues are solid people and utmost…read moreprofessionals.

have had a great customer service experience. with Clar's, so far they have been honest and upfront…read morewith me about my vehicle whenever I need car repairs. This would be my secound time have my vehicle repaired at thier shop, in the next week or so I will be taking my vehicle to thier shop.

Jeez my experience here was biased by my desperation to have a fix, but they handled my problems…read morelickety-split with no nonsense. I don't live in Rochester, but when I rolled into town wth my 15-year-old Subaru, the exhaust system (resonator and exhaust pipe) just fell apart. I could tell it was busted because suddenly my meager 2.6 liter engine sounded like it was revving for a Nascar race. I only had a day in Rochester to burn, so I set an appointment for 8am at the nearest Mavis which seemed to be the safest bet for getting a quick turnaround. When I arrived on the dot at 8am, they informed me they didn't have an exhaust mechanic and redirected me to Cole Muffler (also a Mavis branch) across town. When I got to Cole/Mavis, I was greeted by Tyler (? I think) and he let me know that they would inspect the car and let me know ASAP what needs to be done. After 20 minutes or so he escorted me to the car and pointed to the exact parts that were failing (rusted) and why they should be replaced. He gave me the option of letting the less rusted pipe stay. No upsell. I opted for the full replacement because it was time for this car (16 years old). He told me it would be 1.5-2 hours so I took a long walk. When I got back the car was in tip-top shape and the bill was less than I feared. They charged for parts plus $160 for labor. This included a new resonator and new exhaust pipe. Didn't need a new muffler. Total was about $650 including labor. I really appreciate this branch of Mavis/Cole for attending to the needs of my car in such a professional manner, and on the spot when I needed to have the car for other business in Rochester. This branch brings a positive vote of confidence for Mavis, even if it isn't on their main sign.

I WOULD NOT GO HERE FOR ANYTHING OTHER THAN AN OIL CHANGE. I paid 1300 dollars to get my catalytic…read moreconverter changed. It was the only issue as on both may 18th and June 5th I got a code read and that was the only code that came up. I got it "fixed" at Cole muffler June 6th and the car was ready for me June 8th. I leave and immediately when I turn the AC on the car starts shaking. I went to go get it fixed and they quote me 500 dollars and they said that both me and two code readers just didn't notice this issue that they say has been here all along. They say a catalytic converter "technically" wouldn't cause an issue with the radiator fan, turns out although rare it can! Regional manager said a radiator fan wouldn't show up as a code and then once I said hey I googled it he pivots and said oh well it would if only blank happened. I told him hey I can show the code readings I did and he said he didn't want them. I had a lady on the customer service line say it's sort of expected that when u get work done that something might happen? This (in my opinion) made me wonder if that's what they do to get more work. If you're hoping the Mavis Discount Tire relations makes the work safe I would heavily warn you to not risk it. I habe a warranty for the catalytic converter fix that covered bad workmanship and steve told me he didn't know what he wanted me to do. Okay so I got it checked at another place and the issue could not have been here all along, so they were lying! Cole Muffler told me the issue was the radiator fan and in the two days that I left the car there, just to be told by Steve the issue was not his problem the radiator module got affected as well! A radiator fan is not something that you can just drive for months or even weeks and have your car be okay!

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

Fast, reliable service! They got us in and out with smiles on their faces :) Definitely a…read moretrustworthy garage....you won't be disappointed :)

I started taking my vehicles here last year after many local people recommended them as being fair…read morewith prices and having great/quality service. The reason why I'm finally leaving a review is because I got rear ended (very lightly) so I drove to them and they did a once over. No charge. Great customer service.

I go to Tire World for more than just getting my winter tires on and off. I got there for basically…read moreall of my car needs. Inspections, check engine lights etc. The staff are responsive and nice, especially because I don't know much about cars. One time I had a light on in my car and they fixed it but the light came back after a few days. They looked at the car again for free. I can't say enough good things about Tire World!!

It was absolutely horrible. First off I was passing by and needed AC checked., $285 later I was…read moretold to come back in 2 weeks to check for leaks and Also got an oil change. Well after their service I am now 2-3 quarts short of oil, filter does not look new at all and my Starter was arched in the process. Now here I am $1000 in damages later only for them to deny their responsibility and accountability for what they had done . Car was in tip top shape before dealing with them. My RED FLAG was the amount of people that were coming in and out to have work redone or checked!!!!!! That's when I should have RAN. Very unprofessional as I called them with my Mechanic on the line and they just kept Hanging up the phone. But You Know What, Karma is a MF'r and it's REAL!!! Watch Out, Because it's coming, it always Prevails!!!!! KUDOS to a Real Bunch of Losers!!!!!!

They have done my car inspections most every one of the 17 years I have lived in New York…read more Extremely good, fast, and nice people.