Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

If you're looking for an honest, no-frills HVAC company that won't upsell you on parts you don't…read moreneed, Cool Willy's is it. We met Carlos and Lizzy at a Tucson Roadrunners game. After a terrible experience with another A/C company, their knowledgeable, gimmick-free approach was a breath of fresh air. No "spin the wheel" tactics--just a real conversation. I sent their General Manager, Jim, the estimate I'd received from the other guys and a separate second opinion along with my concerns. Instead of speculating, Jim sent James out to evaluate our system personally. James spent two hours inspecting everything and discovered the previous company had recommended a massive amount of unnecessary equipment and failed to mention that the actual issues were caused by their own poor installation. The best part? Cool Willy's didn't charge us a dime for the visit, calling it a "re-evaluation." The next day, they sent an estimate for the actual repairs that was less than half the price of the original quote. It's rare to find this level of integrity.

We have used Silverado several times over the years for various plumbing projects that come up in…read moreour old house. This time my wife was convinced we needed a new hot water heater and we had some other minor leaky faucets and such that needed attention. So, I called and set up an appointment for the other day. There was a minor mix-up in the dispatch office on the morning of and the wrong guy with the wrong truck with the wrong orders showed up on time (that was nice). Several excited calls followed and then David showed at about 10 a.m. in the right truck with the right tools and the right parts to do the work. Removal and installation of the new tank went quickly as did the other plumbing issues. The point is, Silverado came through and took care of us while David was always friendly and polite. He worked quickly and expertly finishing everything it what seemed to be a short amount of time. Everything was cleaned up and it all works great now. Rates were reasonable for this market and cost of living for the new tank plus labor and few misc. parts. Highly recommend Silverado for your plumbing jobs.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

AC unit broke.. House was 96 degrees... called AirZona Heating and Cooling man was it a great…read moreexperience. Bryan was extremely helpful on replacing our 22 year old unit he was very knowledgeable and helpful so much in fact that I spent thousands with a smile. It didn't end there, Bobby showed up to install my unit early in the morning he was super friendly and took the time to meticulously install my unit and explained everything to to me. Every step of the installed he explained what he was doing and why and checked with me to ensure that I was happy with each step that he took. And just when I thought things couldn't get any better Ray shows up with over 36 years of experience. Ray came through double and triple checked EVERYTHING. When my unit powered up he instantly heard that my unit was not running to optimum performance and found a filter in a return vent that it didn't belong (thanks tenants) but that's what over 35 years of experience gets you with Ray. Once my unit was up and running Ray discovered that the compressor didn't come with enough gas to power up the AC unit RAY AND BOBBY came to the rescue again and drove an hour for more gas. They refused to leave me without an AC unit. The guys said they would not leave me until it was right and they did just that. There is no way that I could be any happier with my experience from start to finish. Thank you Bryan, Bobbie and Ray!

We had a leak in our outdoor faucet and Daniel came to take care of. Daniel was fantastic, walking…read moreus through the process, the possible fixes and ultimately did the work needed. He was kind, helpful and did an absolutely fantastic job. Highly recommend.

I cannot recommend Imperial Plumbing highly enough, and Justin in particular was absolutely…read moreoutstanding. Justin recently helped us with the installation of a Moen Flo shutoff system and also serviced both of our water heaters. From start to finish, his professionalism, knowledge, and attention to detail were exceptional. He took the time to explain everything clearly, answered every question we had, and made sure the work was done correctly rather than rushing through the job. What impressed me most was the care and respect he showed my elderly mother. He was patient, kind, thoughtful, and genuinely caring throughout the visit. He made sure she understood what was being done, answered all of her questions, and treated her with the kindness and dignity every customer deserves. Justin thoroughly inspected both water heaters, replaced the anode rods, explained the condition of the tanks, and gave us honest recommendations without any pressure or upselling. His assessment gave us confidence that the systems are in good shape and helped us make informed decisions about maintenance and future planning. He also made sure our new Moen Flo system was installed properly and working exactly as it should. It is refreshing to work with someone who combines technical expertise with genuine integrity and exceptional customer service. Justin represents the very best of what a service professional should be. Because of him, Imperial Plumbing has earned our trust and will be our first call for any future plumbing needs. If you're looking for a plumber who is knowledgeable, honest, meticulous, and truly cares about his customers, ask for Justin. You will be glad you did. Highly recommended.

Justin was helpful and professional. He was in and out quick, with our problem fixed. He was even…read morepatient as I asked for advice for a few other random issues with our sink!

Serrano's is the Best!!! i'd give more than 5 STARS to Micah our tech and everyone at Serrano's…read moreHeating and Cooling!! Our AC went out and was not blowing cold air!! I called Serrano's and They said they would come out same day in the middle of this heat wave in Tucson!! They showed up and managed to locate things needed to get our 23 year old system up and going!! Micah went above and beyond to find the things needed for the Repair and help us!! When we replace this system we will call Serrano's!! They are fantastic. I'm very grateful for their expertise Thank You To Serrano's

I highly recommend Roman and Gustavo. I found this company over 10 years by reviews on Yeps and…read morethey were best, reliable, honest. I live the service. I come same day, even late at night or early morning. Honest estimate, friendly technicians ,professionally done job.

My AC didn't seem like it was operating properly. Despite my thermostat being set for 75, when the…read moreoutside temperature was 101, the thermostat showed the inside temperature being 84. The air flow from the registers read 80. I had a very positive experience with Todd from Rincon. When I showed him the figures, he speculated my AC was low on refrigerant. He gave me a price estimate assuming refrigerant had to be added to the AC unit. After checking pressure readings on my AC unit, he added two pounds of refrigerant to the AC unit and the air flow temperature started coming down. He then checked for possible leaks and found one which he was able to repair. During the time he was working, Todd answered my questions which helped me better understand what to expect regarding my AC unit. I am delighted to report that the inside temperature eventually dropped down to the thermostat setting and the air flow coming from the registers was 20 degrees cooler than the inside temperature. Todd indicated that is what I should expect. The next day everything is working as expected. The Inside temperature matches the thermostat setting and the air flow from the registers is 20 degrees cooler than the inside temperature. Todd was easy to communicate. He was able to repair the leak and didn't charge me for it, which I appreciated. I will be requesting him for any future servicing my AC might need.

Asked them to come over and fix my roof heatpump. Took a circuit board out and told me it was…read morefried. Eventually gave me a quote I guess it was fair. Called twice to get my circuit board back guy came back without it. Our daughter had just died and didn't have time nor was in the mood to deal with it. Now I'm thinking I'll report the theft and go to small claims. Anybody have any ideas.

Jason came out and serviced my kitchen sink. He was very professional and friendly. Would recommend…read moreusing Plumber Kings very prompt. Thank you Jason!

Super happy I called these guys. My money is tight right now and they understood, gave me a price…read moreon what needed to be done and still maintained their standards and quality of work at a more than fair price. I will continue to do business with them. I recommend them for any plumbing needs!

Very pleased with the smooth installation of my new HVAC system a week ago by Comfort X HVAC. I…read morehad several quotes and did a lot of research to find the best fit for my home in terms of efficiency, reliability and cost. During the quote process, Matt and his team tailored the estimate to what I wanted and were prompt and informative in responding to my questions. Scheduling and communication were great. During the installation, they were very professional, conscientious, respectful of my property, and helpful in explaining my new thermostat as well as applying for the applicable warranties and TEP rebates. Danitza was great, also, ensuring that I received my warranty info very quickly.

With the cost of new HVAC systems rising so high, we wanted to do all we could to get the best…read morepossible solution when our decades-old Carrier system was struggling to keep up during a recent Tucson heat wave. Three AC companies rose to the top after a deep dive into online reviews - prioritizing quality equipment, excellent service, and fair pricing. Furthermore, my wife consulted online AI (ChatGPT) to see if there was something my manual searching might have missed. Sure enough, AI highly recommended a company I'd not even noticed - ComfortX HVAC. We contacted all four companies for quotes. Here are our best experiences among these companies (wherein 3 of the 4 were actually pretty good!): Initial contact & response - #1 = ComfortX On site jobwalk and Q&A - #1 = ComfortX Most appropriate system proposed - #1 = ComfortX Best overall price quoted - #1 = ComfortX Most expedient preparation & scheduling - #1 = ComfortX I know this sounds incredible, but it's all true. We were blown away that these guys could be THAT MUCH above and beyond their competitors, but this is supported by the fact that they boast nothing but solid 5-star Yelp & Google reviews. My point of contact was Matt, who happens to be one of the owners. Matt and his associate, Elias, were back out quickly to efficiently perform an outstanding installation in just one day. We could not have been more satisfied with the entire experience!