This is a fantastic store both in terms of pet supplies and general customer service. I've been…read moreshopping here for nearly 2 years (1-2 visits per month) and I've never had a bad experience. The closest I've came is when they ran out of the only dog food one of my dogs can eat. This wasn't their fault as the truck was delayed due to the extreme winter storms. They offered to sell me the smaller more expensive bags at the same price per pound as I would have paid for my regular bag. Then they called me to let me know when the shipment arrived and set aside a bag for me. How nice is that?! The staff seem to be authentically interested in assisting customers, unlike many stores who have employees who seem annoyed when anyone shops there. Also, the selection of products is great. If you have pets and want the best for them AND you want to know that the staff is there to assist if you should need it, this is definitely the store for you.

One man that works here, dark haired with a beard- is so unbelievably and disgustingly rude…read more Seriously such an awful experience coming into this store He had an absolutely awful attitude for someone just mopping the floors, sorry that's your big boy job at 40 :(

Back in Providence for a few weeks, I stopped at this PetSmart to get some dog toys for a friend's…read morepet....that is the easiest thing to do when visiting friends with dogs ... get them some nice toys for the little ones to enjoy themselves and have fun. The store is bright and nicely organized, I was able to find the toys fairly quickly. The store also provides grooming, dog training and veterinarian services. Easy checkout experience.

I've been taking my dog there for grooming and even though he's skittish, normal behavior for a…read morerescue, the women working there treat him like wonderfully

Just got a pup for the first time and this store has been fantastic! Employees are all really nice…read moreand helpful, and love to see your pets. Store has a good selection and preferable to nearby petco to support local

Having new puppy needs I found the staff was helpful when I asked. I needed puppy treat…read morerecommendations. There's so much to choose from here & I wanted to make sure I picked correctly for a tiny puppy. I also got very good quality puppy food here. Selection is huge and staff was great at recommending a healthy brand she loves.

Scott is so informative and helpful. They are awesome!!! And I never feel rushed. Thank Youread more

A's Aquatics (formerly critter hut) is the best in the state. I've been a loyal customer for over…read more10 years. They have always been so helpful and knowledgeable. Support local!

So called assistant manager lied about price and did not care about customer service. Honestly…read moreshould not be in a front facing position. People like her should be required to go to social training.. the owners of the store should be embarrassed to have her as their customer contact. Beware of this store and company liars like this should be banned from selling animals. The assistant manager refused to give out contact information for actual manager.

Hello I bought a sweet puppy from perfect puppy Warwick…read more The whole process was very easy. They made sure my puppies 1 st wellness visit was taken care of. Made sure all vaccines were up to date Made sure he was sent home with top of the line food , chip ,etc. The lady who helped me was very passionate about her job, and u could tell she absolutely loves what she does. Upon that visit my pup faced some medical challenges and was treated God willing successfully, thru the wonderful care of Titan and ocean state drs. ​the owner of perfect puppy followed up and went above and beyond to help. He took care of the expensive visit with Titan and helped off set a large amount of the medical expense. He was very friendly and very knowledgeable of dogs and breeds. He stated he has been in the industry since a young age . I was so relieved he off set some of the cost. I have 2 children one is autistic We purchased our puppy as a companion for both. My puppy is a top recommended breed for children with autism. To date he has brought so much love and emotional connection to all of us. Both my children get hrs. Of joy from playing with him as well as my husband and myself lol. Forever grateful and thankful​

Didnt have much as far as toys and beds. Online advertisements showed a lot more. Prices were very…read morereasonable and the sales were great. Most items I got were less than $5.

Always able to find the bird supplies I need here. My birds will only eat Petco Millet! The store…read moreis always clean, and I love the variety of birds!

I had the unfortunate experience of hiring RI Petsitting/RI Pet Emporium to care for my two cats…read morewhile I was away. I came home a day early to find no water, cat food dumped in a stir fry pan (so not to have to come often) litter boxes not been cleaned for at least couple days. I paid $20.00 a day for 8 consecutive days. What a rip off! and the kicker.... The owners reaction.... 'You weren't supposed to be home until tomorrow" "I was coming by tonight to clean it up for you" No concern for my cat having no water..and I mean NO WATER dish BONE DRY. I used to buy dog cookies from Suzan the owner but no more. Do not let your pets near her. Denise

This place is enraging and depressing. There are "designer" puppies for sale living in glass cages…read more Two puppies came up to me clearly starved for enrichment and attention. This is not a healthy environment for dogs to be in and it's inhumane. Dogs need constant socialization, enrichment, regular walks, and attention, and they can't get those things when they live in a cage. Places like this often get their dogs from puppy mills so please don't support them. I originally came to look at fish and noticed some of the fish were dead and some were eating the dead ones.

I'm honestly not sure why I keep giving this place another chance. There must be at least 150 dead…read morefish (some clearly there for a long time) amongst all the tanks. This most recent horrible experience there ended with 3 fish dying within 24 (I've probably lost at least half of the fish I've gotten from here total). I don't have this problem with fish from anywhere else! Upon closer inspection I was horrified by what I saw. These fish had nasty orange-ish parasites under their mouths that were squirming around. Luckily I only added them to a quarantine tank and was able to remove parasites from the fish that did survive. Anyways, that's another $15 flushed down the toilet. Well over $100 total tossed away. I'd rather support a small business but I'll just have to go to the big pet stores for my fish.

This was my first visit, and I loved every minute of it! Such a beautiful store with so many…read morevarious products related to birds, their feedings, gadgets, bird feeders, various bird food items, along with many household items with birds on them. It was like walking into the woods, and being surrounded by wild birds, without even being outside

WBU always has knowledgeable and helpful staff!!!…read more Richard & Nick are always welcoming and Suzanne certainly knows the variety of Wild Bird products ... believe she's been working there for 26 of their 30 YEARS! BEST BACKYARD BIRD accessories- well made and often guaranteed!

Such an adorable place with tons of things to spoil your pups (and cats) with! They have a lot of…read morehomemade treats which I love buying for my dog. They're a little pricey but it is a boutique after all... and it's great to support local. For a small store, they have a big variety of items that will bring your fur baby so much happiness.

This is a great place to shop local for your furry loved ones! We went in on a Sunday mid-morning…read morefor our dog's birthday treat. We took her right into the store and she loved it! They have toys, dog/cat food, treats and some supplements like CBD/hemp oil for pets. The gentleman at the counter was super friendly and helpful when it came to our questions. We weren't in the market for the hemp oil but it peaked out interest and he was very informative. The store is more like a boutique shop - smaller, with lesser known (to us anyway) brands - so a little pricier than you'd pay at large chain but well worth it for the customer service, support of small businesses and handmade treats!