There are two parts to any review for services like those Catskill ADC provides: 1) was it…read moreeffective? And 2) was the experience of having this services provided a positive one? Part 1: We hope so; it's only been a month but so far, no bat activity (Note used Catskill ADC primarily for bat exclusion or "bat-proofing" our home.) Part 2: Our experience was very unsatisfactory. We got a quote of $4,000 which seemed high, but we accepted it because he was so highly recommended by a friend. When the actual work got done, by Mark and one of his employees, it came to two work sessions totaling about 8 man-hours. ($500/man-hour!!) When we tried to have a conversation about this, Mark's response was that he had included 20 hours of travel time (ie commuting) to our site. For one thing, it's unethical to include travel time without pre-informing the customer. And the other thing is that even if 20 hours was ethical, it's still $200/hour. Finally, he said that we had agreed to the price, he had done the work, and that was the end of it, and if we delayed payment, we would face legal action. We confess that we are not experts in this field. Maybe bat experts do typically get paid that much, but if that's the case, it might have been explained before the work began, and absolutely should have been explained after we raised the question. Our advice to anyone reading this review is this: in your before-the-work discussions with Catskill ADC and all other providers, ask for an estimate of both the total cost and the man-hours involved. You'll have a better idea of what you're buying and fewer unhappy surprises as the work progresses.

Called to have a dead skunk removed. They came quickly and also provided insight into potential…read morecauses of death.

Profession & courteous removed woodchucks that we're eating…read moremy house. They were safely relocated into a perfect habitat thank you

Wildlife Busters has been of enormous help over the years ~ our old house attracts squirrels, and…read moreBen always responds quickly and humanely. We depend on him. Highly recommend.

Very respectful on the phone. More than fair estimate. I am confident their work will reflect…read moremy initial impression.

Very disrespectful to women!…read more I called to ask about some baby birds that were inside a column of my porch. I wanted to ask if they would be ok once they're fully grown since it's a tight space. No one answered. A few minutes later I received a call back from 845-751-8448 from a man saying he's calling from Critter X and he just missed a call from me. I nicely asked the man who called, (didn't state his name) that I had some baby birds inside my porch column and I wanted to know if they know if they'll be ok once they are grown. His exact words "Why wouldn't they be ok? Are you a mom? Do you think a mother bird would put her babies somewhere where they can't get out? You must not be a mom. Are you? (I was shocked with my mouth open not knowing how to respond so I said nothing) Would you put your children where they would be trapped? Aren't you an mom? Obviously not. Hello?"... I replied "Ummmm... why are you asking me that?" And he said "Because if you were a mom you would know that a mother bird would never endanger her baby birds. Now the proper concern is the fleas. The fleas that birds carry. They can get to your pets or your children. And that would be the issue to address." With mouth still open with shock that he is talking to me like I am a POS, not a mother or worthy of being a mother, and as if I don't know how to decide what issue is actually important to call about, I said "Ummm actually my question was about the safety of the birds." And he said "Their mother would never put them in danger. Goodbye." And hung up on me!!! I called his phone right back and he answered "Hello, how can I help you with the baby birds? (In a sarcastic tone)". I asked "I'm sorry, I'm calling back because I want to know why you think it's ok to have talked to me that way?" And he said "Talked to you what way?" I said "Asked me if I were a mother and then said I obviously couldn't be a mother." He said "We were talking about baby birds." I said "Yes but you brought up my fertility. And I am someone who suffered miscarriages and losses. Why would you think it's ok ask a woman that when she's calling about baby birds? May I have your name?". He said "Oh G-d! You obviously are sensitive and feel I said the wrong thing. Have a nice day, Ma'aaaaam!" and hung up! I called back to ask him for his name or ask for a supervisor and they sent me to voicemail! I did not leave a message

RUN DONT WALK FROM THIS SCAM COMPANY! When I already gave the lady the square footage of my home…read moreTWICE, she still couldnt tell me a final price even though I was previously told what they charge for 2 applications. So I asked her a second time to quote a price and she said "it depends on the size of the place, blah, blah, blah. Not only that when I asked her a 3rd time for the price, she hung up. Total scum and total scam. BEWARE!

We hired this company to remove what we thought was a beehive. They told us they would give pricing…read moreon site. Upon arrival the technician told us that the nest was actually a wasp & hornets nest & it would be $250. No problem! We allowed him the 30 minutes he said it would take for removal. Upon inspection we found that the technician left parts of the nest up and did not thoroughly clean off the area. He stated that he didn't want to clear the nest completely because it was near a flood light & suggested that we have it power washed. Full removal would not have been any risk to him based on the location of the nest,; he just chose not to do his job thoroughly. We decided not to argue with him & take accountability for the fact that we went with the first company we found on Google. Big mistake. Next time we will take our time & search. In the end we paid him the $250 but we will never use them again. Beware!

Always reliable, professional and Donald does it right the first time…read more Excellent service which I highly recommend.

I am pleased with the service Donald provides with each visit. He is very thorough and if there is…read moreever a "pest" problem, I can contact him and he will make sure that I'm taken care of every time. Best guy in Brooklyn! - Allison

AVOID unless you're okay with poor workmanship and zero accountability…read more I hired Eric for gravel driveway repairs after previously having a good experience with his snow plowing. Unfortunately, the quality of this job was subpar, and the gravel work washed out completely within weeks. I reached out to him multiple times for a resolution via text and voicemail with no response. When I finally heard back, he refused to take any responsibility and instead blamed me for the results--citing the weather (rain?!) and my budget (which I never actually gave him). In reality, I accepted both his estimate and his plan without question, paid in full immediately, and even offered to pay more if he would simply correct his work after it first began to fail - just two days after it was completed. This, despite the fact that I was promised the work would last several years. Eric does not stand behind his work, he makes false promises and ghosts clients when there's a problem, and then resorts to excuses and blaming the customer rather than offering solutions. Other contractors who reviewed the job confirmed that the grading and compaction were not done properly. A properly compacted and graded gravel driveway would not erode after a single rainstorm. One review mentions he's nice, and he is, when things go well. I'm nice too, but I don't tolerate being taken advantage of. If you decide to roll the dice on your project, don't be surprised when the 'nice guy' disappears. UPDATE: Eric responded by attempting to discredit me personally and deflect from the actual issue. So let me be clear: I paid in full the day after the work was completed (job finished 6/4, Zelle sent 6/5). I accepted both his estimate and his plan without negotiating and was told the work would last for years. When it failed after a single rainstorm, I offered to pay more if he would fix it. I never asked for extra work, I said I'd wait and see how it held up, and reached out again when it clearly didn't. He ignored multiple texts and voicemails for weeks and only responded after I posted this review. And yes, I have everything documented as well. As for his attempt to attack my review history: I welcome anyone to read my other reviews. They are detailed, honest, and thoughtful reflections of my experiences - positive or negative. This one is no different. Instead of standing behind his work, Eric deflects and attacks the customer. That says more than any review ever could.

I reached out to Eric with a bad situation, My son was layed up in the hospital and his wife and 7…read moreyear old twins were home during the snow storm. I asked during the middle of a snow storm if he could clear the driveway so they were able to get in and out. He promised someone would be there to take care of it, That was Sunday evening. Mon after the snow tapered off he showed up and cleared the drive way!! Didn't ask for any down payment. Can't express how happy I am he was able to get this done. Would highly recommend..

If you are having a problem with any animal at your home, bats, bees, racoons, rats, mice, snakes…read moreetc. Backwoods ADC is the best. Dominick Constantino the owner is terrific. Had a snake issue at my home. Spoke with him by phone and made an appointment quickly. He showed up right on time and addressed the problem. Could not be more satisfied. He knows his stuff and is a great guy.

Called Chris from Dirty Gloves to get estimate to tear up and haul away deteriorated concrete…read moresidewalk in front of our house. He came the next day, provided me with a detailed, written estimate, and provided a price below three other estimates I had already received (which were all ridiculously too much money). Chris had excellent communication skills. He showed up on time, explained to me how he was going to approach the project, and got it done. Cleaned up the site when done. Could not have asked for a better experience! I would highly recommend Chris and Dirty Gloves!!! AAA+++

I wish I can give them zero stars. I called and left multiple messages and emails but they never…read moregot back to me. Then the owner told me to go somewhere else..rude