They are knowledgeable, professional, reliable, and kind. I am so grateful to have found them. I…read moreused them when I had an infestation that threatened all my possessions and my sanity. In these cases, trust is so important, where you are entrusting this kind of service with, basically, your very life. I trust and appreciate Mike and Jill and the care with which they took care of my problem. I will also add the reason I chose to work with them. The year prior, when I mistakenly thought my pet had brought fleas, I called every pest company I could think of. Every single one of them, save for Fleck, told me it was imperative they come by -- for which, of course, they would charge me a pretty penny. Mike talked me through it on the phone and said, "It sounds like you don't have fleas." He was so knowledgeable that I believed him (he was right, of course) and I appreciated that he did not even try to make a buck when every other company did. I have OCD so having a pest company you like and trust is so important, and along the way they gave me all the information I was requesting. Which, looking back, was an insane amount of information. Above and beyond, truly!

To say I had a horrible and stressful experience with this service would be an understatement.I had…read moreone day to do a turnover between a previous tenant of 3 years and a new one arriving the following day with his pets and after being assure that they could take care of me that day I sent them the pics/information as requested and until that night at 8pm I received no reply,no answers to my numerous calls and no service.I finally recieve a response at 8 pm just saying to call them at 8am the next morning.It was an obvious disregard for the impossible situation I was in.The next morning I get more messages about them coming out then when I had already written that the tenant was arriving at 8:30 am.I was then told I would receive a 10-15% discount and also finally an apology of sorts and that the dispatcher would call me with a time for the service.Honestly,I had expected to get this done at cost after such a blatant screw up and also could'nt wait any longer for a technician from them even despite my lack of confidence.I ended up calling a different service that came out right away as an emergency service.Thisnvould have been handled so differently and with much more humility after I did everything I was supposed to and then some while they completely dropped the ball with me.I would not be afforded such leniency from my clients and had begged forgiveness of my new tenant for this fiasco despite me having no ability to correct it.There was really no excuse for this despite some of the reasons I received from who I assumed was the owner of the company.It is doubly painful when I chose them as they were a local service and I wanted to patronize an independent company with the assumption they would show personalized attention.

Had a recent issue with clothing moths, and Pestmaster has done a thorough job of treating our…read morehouse for them.

James is always amazingly diligent, mindful and informative. He's great to chat with and answers my…read morequestions and concerns thoroughly. He's also super friendly...

Good, prompt communications. Showed up on time and then followed through. Pesky critter was…read moreexcluded from the house unhurt -- except for its ego. Price was fair for the amount of work and travel involved. Will use this service again.

HIGHLY RECOMMEND Matt responded immediately and was on the…read morejob the next day. He is knowledgeable and explained the process clearly, including sealing up all the entry points for the pesky skunk family that moved in under our deck. Some of the skunk family did not like being evicted and Matt came back to be sure everything was still sealed and they had not found a new home. His pricing is excellent

Honest owner who knows what he's doing. Highly recommend this business for all of your unwanted…read morecritters

My mom had a yellow jacket nest in her wall. They came promptly and sprayed. I had to call them…read moreback because she still had a few bees finding their way into her house. They returned and sprayed again at no cost to her and said they would come back again if necessary. No more bees. :) They stand by their work.

Friendly gentleman showed up & put paper booties on, even though it was raining…read more I didn't have a chance to follow him, however I don't think They hit areas that are listed on the contract? We think we are the smartest on the planet. However we put our homes on the insects turf and think we are going to outwit them! They survived the test of time, and the bug companies profit !!!

They pray on the elderly! Preseason treatment of stinging insects for 300 less than 2 months later…read moreanother $200 charge to spray wasps! Unbelievable how low they will go to make a buck.

greatest place for pest control really took care of my mosquito and bug issues. mike is a real…read moregentlemen

From the owner: Our pest control solutions are organic and Eco-friendly, we pride ourselves on providing our…read morecustomers with an exceptional product. Our company strives to be the best at what we do, our highly trained skilled staff is always available to help you solve your pest management needs. We are different because we use the most environmentally friendly practices available, keeping yourself, children and pets safe from toxic chemicals. We care for the environment that you live in and take great pride in preserving the environment through greener organic pest control..

The service person who took care of us was absolutely professional, knowledgeable, and respectful…read moreof my home. The price was very reasonable, they stand behind their work and didn't try to get me to sign a recurring contract. I don't know why I don't call them years ago, it would have saved me a lot of grief if I had.

I called because we couldn't get our Yellowjacket issue under control and the bees were getting…read moreinto my house! I prepared for the worst, opening walls, reconstruction, etc. The technician, Tom, came out and managed to kill the nest with no damage to my home interior. Immediately the bees were "gone". Tom provided great service, was respectful, helpful and understanding. So glad I called Waverly!

I was a customer of Liberty, and was very happy with their service. When they switched over to…read moreEhrlich, I committed to giving them a shot, but would switch to someone else if they underperformed. Turned out that Ehrlich has been just as solid as Liberty, and I'm thrilled that I stayed. Every year, I sign up for the comprehensive plan, which has done an amazing job of keeping insects out of my house. There's always once a year when yellowjackets or wasps build a nest in the soffit outside - I call Ehrlich, they zap it, and the bugs are gone for good. I also have them spray at the beginning of fall to keep the stinkbugs out, and that has worked 100%. Technicians are amazing and professional, and aside from their antique approach to online bill pay, I wouldn't change a thing.

Two days in a row of no-show. Each time when I called I was told that the appointments should not…read morehave been scheduled when they were, even though I was given a name and number for the appointment. Beyond incompetent.

I am revising my previously published glowing review of Fernando's visit from a mistaken rating of…read more3 stars to the 5 star rating I actually intended to give him. All the rest remains as I previously wrote about his very helpful and reassuring consultation. And thanks to Hollenbeck for pointing this out to me. Steven Poser

I'm takin the time to write a positive review because Hollenbeck (James) could have easily told me…read moreI needed them to do this and this and this and end up with an astronomical bill. He did not. He told me what I didn't need them to do and told me how to solve the problem which didn't involve them making more money. Also want to say the woman that I talked to was excellent. Not only did she write down my name phonetically so that she wouldn't mispronounce it, she got James to come out the day I called. My husband and I own a small so I understand that Hollenbeck exemplifies knowledge, honesty and great customer service.