We've used ABC before for yellowjackets in our window frame (one visit and problem solved). When…read morewe recently had an urgent problem with carpet moths they squeezed us in the same day and sent a technician to the house. Turns out we needed a carpet specialist so he gave me a referral, sprayed the affected areas of the rug to slow things down while we made arrangements and then didn't want to charge me. Unbelievable. I will always use this company.

Maybe great at pest control, know the abc's of it, but they certainly do NOT know what the red…read moresign with "stop" means. Seriously do better!

RUN DONT WALK FROM THIS SCAM COMPANY! When I already gave the lady the square footage of my home…read moreTWICE, she still couldnt tell me a final price even though I was previously told what they charge for 2 applications. So I asked her a second time to quote a price and she said "it depends on the size of the place, blah, blah, blah. Not only that when I asked her a 3rd time for the price, she hung up. Total scum and total scam. BEWARE!

We hired this company to remove what we thought was a beehive. They told us they would give pricing…read moreon site. Upon arrival the technician told us that the nest was actually a wasp & hornets nest & it would be $250. No problem! We allowed him the 30 minutes he said it would take for removal. Upon inspection we found that the technician left parts of the nest up and did not thoroughly clean off the area. He stated that he didn't want to clear the nest completely because it was near a flood light & suggested that we have it power washed. Full removal would not have been any risk to him based on the location of the nest,; he just chose not to do his job thoroughly. We decided not to argue with him & take accountability for the fact that we went with the first company we found on Google. Big mistake. Next time we will take our time & search. In the end we paid him the $250 but we will never use them again. Beware!

Very respectful on the phone. More than fair estimate. I am confident their work will reflect…read moremy initial impression.

Very disrespectful to women!…read more I called to ask about some baby birds that were inside a column of my porch. I wanted to ask if they would be ok once they're fully grown since it's a tight space. No one answered. A few minutes later I received a call back from 845-751-8448 from a man saying he's calling from Critter X and he just missed a call from me. I nicely asked the man who called, (didn't state his name) that I had some baby birds inside my porch column and I wanted to know if they know if they'll be ok once they are grown. His exact words "Why wouldn't they be ok? Are you a mom? Do you think a mother bird would put her babies somewhere where they can't get out? You must not be a mom. Are you? (I was shocked with my mouth open not knowing how to respond so I said nothing) Would you put your children where they would be trapped? Aren't you an mom? Obviously not. Hello?"... I replied "Ummmm... why are you asking me that?" And he said "Because if you were a mom you would know that a mother bird would never endanger her baby birds. Now the proper concern is the fleas. The fleas that birds carry. They can get to your pets or your children. And that would be the issue to address." With mouth still open with shock that he is talking to me like I am a POS, not a mother or worthy of being a mother, and as if I don't know how to decide what issue is actually important to call about, I said "Ummm actually my question was about the safety of the birds." And he said "Their mother would never put them in danger. Goodbye." And hung up on me!!! I called his phone right back and he answered "Hello, how can I help you with the baby birds? (In a sarcastic tone)". I asked "I'm sorry, I'm calling back because I want to know why you think it's ok to have talked to me that way?" And he said "Talked to you what way?" I said "Asked me if I were a mother and then said I obviously couldn't be a mother." He said "We were talking about baby birds." I said "Yes but you brought up my fertility. And I am someone who suffered miscarriages and losses. Why would you think it's ok ask a woman that when she's calling about baby birds? May I have your name?". He said "Oh G-d! You obviously are sensitive and feel I said the wrong thing. Have a nice day, Ma'aaaaam!" and hung up! I called back to ask him for his name or ask for a supervisor and they sent me to voicemail! I did not leave a message

Always reliable, professional and Donald does it right the first time…read more Excellent service which I highly recommend.

I am pleased with the service Donald provides with each visit. He is very thorough and if there is…read moreever a "pest" problem, I can contact him and he will make sure that I'm taken care of every time. Best guy in Brooklyn! - Allison

HIGHLY RECOMMEND Matt responded immediately and was on the…read morejob the next day. He is knowledgeable and explained the process clearly, including sealing up all the entry points for the pesky skunk family that moved in under our deck. Some of the skunk family did not like being evicted and Matt came back to be sure everything was still sealed and they had not found a new home. His pricing is excellent

Good, prompt communications. Showed up on time and then followed through. Pesky critter was…read moreexcluded from the house unhurt -- except for its ego. Price was fair for the amount of work and travel involved. Will use this service again.

To say I had a horrible and stressful experience with this service would be an understatement.I had…read moreone day to do a turnover between a previous tenant of 3 years and a new one arriving the following day with his pets and after being assure that they could take care of me that day I sent them the pics/information as requested and until that night at 8pm I received no reply,no answers to my numerous calls and no service.I finally recieve a response at 8 pm just saying to call them at 8am the next morning.It was an obvious disregard for the impossible situation I was in.The next morning I get more messages about them coming out then when I had already written that the tenant was arriving at 8:30 am.I was then told I would receive a 10-15% discount and also finally an apology of sorts and that the dispatcher would call me with a time for the service.Honestly,I had expected to get this done at cost after such a blatant screw up and also could'nt wait any longer for a technician from them even despite my lack of confidence.I ended up calling a different service that came out right away as an emergency service.Thisnvould have been handled so differently and with much more humility after I did everything I was supposed to and then some while they completely dropped the ball with me.I would not be afforded such leniency from my clients and had begged forgiveness of my new tenant for this fiasco despite me having no ability to correct it.There was really no excuse for this despite some of the reasons I received from who I assumed was the owner of the company.It is doubly painful when I chose them as they were a local service and I wanted to patronize an independent company with the assumption they would show personalized attention.

I had a great experience with Michel Fleck from Fleck Pest today. I called him this morning about…read morea wasp nest in a tenant's house and he came this afternoon. He kept in touch all day to let me know when he would be here. During the day I notice another wasp nest in the siding of my house as I was repairing a gutter downspout before Hurricane Henri his us. Mike was professional and friendly, explained what he was going to do, guaranteed his work and even reconnected my downspout. I will definitely call him again if I have any pest problems.

Called for an appointment, came out the next day. Very thorough and diagnosed the problem very…read morequickly. Unfortunately it was something pool related that they don't handle. I appreciate their honesty and will definitely use them again.

I found DS Home Services after having mold remediated in my home, and I needed someone to check out…read morethe ventilation issues that had caused it in the first place. From the first visit, they were incredibly professional, thorough, and honest. They took the time to explain what was going on and laid out exactly what needed to be done--no pressure, no upselling, just clear and straightforward. Since then, they've become the first people I call for anything--HVAC, plumbing, whatever comes up. They always do their best to get me on the schedule quickly, and they're great about keeping me informed every step of the way. Their pricing is more than fair, especially considering the quality of work and the peace of mind that comes with knowing the job will be done right. It's rare to find a company that's this dependable, transparent, and easy to work with. I'm genuinely grateful to have found them and wouldn't hesitate to recommend them to anyone.

I would highly recommend Jacktown Pest Management. Tim is very professional, respectful, and…read morethorough. He takes the time to explain any issues that may be found and answers any questions you may have.