Very respectful on the phone. More than fair estimate. I am confident their work will reflect…read moremy initial impression.

Very disrespectful to women!…read more I called to ask about some baby birds that were inside a column of my porch. I wanted to ask if they would be ok once they're fully grown since it's a tight space. No one answered. A few minutes later I received a call back from 845-751-8448 from a man saying he's calling from Critter X and he just missed a call from me. I nicely asked the man who called, (didn't state his name) that I had some baby birds inside my porch column and I wanted to know if they know if they'll be ok once they are grown. His exact words "Why wouldn't they be ok? Are you a mom? Do you think a mother bird would put her babies somewhere where they can't get out? You must not be a mom. Are you? (I was shocked with my mouth open not knowing how to respond so I said nothing) Would you put your children where they would be trapped? Aren't you an mom? Obviously not. Hello?"... I replied "Ummmm... why are you asking me that?" And he said "Because if you were a mom you would know that a mother bird would never endanger her baby birds. Now the proper concern is the fleas. The fleas that birds carry. They can get to your pets or your children. And that would be the issue to address." With mouth still open with shock that he is talking to me like I am a POS, not a mother or worthy of being a mother, and as if I don't know how to decide what issue is actually important to call about, I said "Ummm actually my question was about the safety of the birds." And he said "Their mother would never put them in danger. Goodbye." And hung up on me!!! I called his phone right back and he answered "Hello, how can I help you with the baby birds? (In a sarcastic tone)". I asked "I'm sorry, I'm calling back because I want to know why you think it's ok to have talked to me that way?" And he said "Talked to you what way?" I said "Asked me if I were a mother and then said I obviously couldn't be a mother." He said "We were talking about baby birds." I said "Yes but you brought up my fertility. And I am someone who suffered miscarriages and losses. Why would you think it's ok ask a woman that when she's calling about baby birds? May I have your name?". He said "Oh G-d! You obviously are sensitive and feel I said the wrong thing. Have a nice day, Ma'aaaaam!" and hung up! I called back to ask him for his name or ask for a supervisor and they sent me to voicemail! I did not leave a message

SO HAPPY TO SEE ADAM AGAIN! Since he got promoted (which he 100% deserved,) me and my tenants…read morehaven't seen him in a while, and it was a pleasant surprise to do so. His professionalism, care and knowledge remind all of his customers why him, (and PestMaster!) are the best. A++++ Kudos and job well done Adam. As always, Staff and Tenants at Thurlow Terrace Apartments appreciate all you do.

There is never an issue with PestMaster of Hudson Valley. They schedule ahead of time and always…read morearrive when they say they are going to arrive. The technicians are professional and cordial. They are well-trained and able to inform clients about the products being used. They are a pleasure to work with. Pat O.

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!

They were the best we have had regarding pest control in 24 1/2 years. Other services really didn't…read morelisten on what we were seeing in regards to bee entries into the house. They tickled the house and a few weeks later we would get some wasps etc. Best came out, listened to what we were seeing asked questions on what we saw each year and took control of the house ecosystem. They invest most of their profits to make sure they have top of the line equipment and treated every nook and cranny of the house. So far it's been about month 1/2 and no sightings of bees or outdoor vermin. They are great at what they do!!

We weren't sure what it was, but something bigger than a mouse was under the kitchen. We called and…read moreset an appointment for Matt to come to the house. When I was unexpectedly home a day before the appointment, I called and Matt came that afternoon. He investigated and found the hole to the crawlspace. A trap was set and we had Bucky the groundhog the next day. Matt closed up the hole for us. When we heard it again a few days later, Matt came back. There was nothing, so we think Bucky's SO escaped for good. Matt is responsive, responsible, changed his schedule when I asked if he could come a day early and he got the critter. Pest control isn't something we think about, but when we needed it, we were more than pleased with Matt's service. Pricing was reasonable and the process was simple. We'll use Upstate Pest & Wildlife Control again if needed and we highly recommend.

Waking up to the sounds of little feet scampering in the ceiling above us was disconcerting…read more Seeing a squirrel disappear from our roof into a hole in the soffit was a dead giveaway. It was time to call a wildlife specialist. The positive reviews I was reading for Upstate Pest & Wildlife Control were convincing enough for me to call them. They were able to schedule a visit for the next day. Jake from UPW&C (no relation to Jake from State Farm) arrived on time and assessed the situation. He was friendly, very informative, and knowledgeable. The cost for the services he proposed and explained was reasonable. He was able to set traps that same day. Jake returned after a couple of days to check the traps. While the traps had not caught anything yet, and we hadn't heard critters any longer in the ceiling, he made modifications and adjustments to the traps and planned another visit the following day. Today, after assuring that there were no more squirrels in the soffits, and no new points of entry, he removed the traps and sealed the soffit hole. (Note: one trap did have part of a squirrel's tail.) I definitely recommend this family owned business if you have problems with wildlife pests. Their entire operation is very professional and reassuring.

I had been working with a well known pest control service for 6 years and what they were doing to…read moreget rid of our carpenter bees just wasn't working Someone recommended I try Thomas and I was so impressed with the young man, Da Mere, who came out to explore the place. He saw that not only do we have carpenter bees but we also have a big problem with carpenter ants. Part of the house was being eaten away by the carpenter ants. He was very thorough and knowledgable and I changed over to Thomas. I feel much more confident working with them and am already repairing part of the house that had been being destroyed by carpenter ants that our previous exterminator never even noticed. So far, so good!!!

Don't go here. I canceled last year and I am glad that I did. The service had gone downhill over…read morethe year before, with rescheduling due to absent employees and - the last straw- failure to replace a bug station that was full and there for 3+ months. When I told Isus about it, she argued with me and refused to fix this simple problem. I'm not paying the full price for partial work. So, I cancel, and Tanya comes to pick the equipment up and tries to lecture me on not escalating the problem and that I'd have to pay for inspection to restart. Honey, I shouldn't have had to escalate, and if I need an exterminator again, it won't be your company. Congrats on helping to sour your company's image! Too many other options around to waste time with a company that treats the customer poorly.

They pray on the elderly! Preseason treatment of stinging insects for 300 less than 2 months later…read moreanother $200 charge to spray wasps! Unbelievable how low they will go to make a buck.

Used them several years ago ... shotty business practices in my opinion and I don't think the tech…read moreever added bait to my traps ... would not recommend

Fast response and the technician who came was very knowledgeable and helped me solved with my mice…read moreproblems. Very recommended.

We called to have a yellow jacket nest removed from the roof of our house…read more Aldy was very codial and very efficient. He came out the same afternoon and got the job done very professionally! The price was right in our range...perfect! We would highly recommend Bee-Z Pest Control!! Ray H.

The service person who took care of us was absolutely professional, knowledgeable, and respectful…read moreof my home. The price was very reasonable, they stand behind their work and didn't try to get me to sign a recurring contract. I don't know why I don't call them years ago, it would have saved me a lot of grief if I had.

I called because we couldn't get our Yellowjacket issue under control and the bees were getting…read moreinto my house! I prepared for the worst, opening walls, reconstruction, etc. The technician, Tom, came out and managed to kill the nest with no damage to my home interior. Immediately the bees were "gone". Tom provided great service, was respectful, helpful and understanding. So glad I called Waverly!

Excellent service. Joe took care of our bee problem. Cost was reasonable. Would highly recommend…read more Other family members have also had excellent response from Joe with mice and other critters.

We opted for the natural option and were very pleased with the results, no mosquito or tick…read moreproblems in our yard this summer. Very efficient and reasonable.