This company is ridiculously expensive!! I have had exterminators for many years and never paid…read moreeven half of their price!

From the owner: At BWNC, we prioritize solving pest problems in the most humane way possible. We only practice…read moreextermination when other solutions are not practical or effective. All of our methods are guaranteed to be safe for the home, both inside and out. We offer the same high level quality services as commercial companies but at greatly reduced rates. Licensed * Insured *​ 20 years experience

TERRIBLE CUSTOMER SERVICE! I have been using this Hudson valley service for over 10 years. This…read moreyear I had a problem with wasps boring holes under the eaves at my house. They came, treated there area for $307.00. Gave me a 30 day guarantee (of which I should have protested) Regardless ONLY 30 days later after the warrantee expiration , I called them for only one more wasp nest at my house by the front door. As a longtime 10 year customer I thought that possibly they could waive the month or offer me a discount on following this up - but they said NOPE. They said they would come out and bill me another $300 for one missed wasp nest. Bad customer service + gauging = no customer loyalty

Have Pestech for 2 1/2 years. Had field mice issues. Simply put baits inside and outside of house…read more Never tried to remediate where they were entering. During last visit in April they rebaited the stations but didn't remove the 7 mice that was on the glue traps I installed. I paid for an outdoor bait station that was never treated with bait. Turns out that bait station didn't have the necessary spikes inside unit to put the blocks of poison onto. Never get the same tech to treat. Company seems not to care and certainly not customer oriented. Subpar service. Seek other company.

SO HAPPY TO SEE ADAM AGAIN! Since he got promoted (which he 100% deserved,) me and my tenants…read morehaven't seen him in a while, and it was a pleasant surprise to do so. His professionalism, care and knowledge remind all of his customers why him, (and PestMaster!) are the best. A++++ Kudos and job well done Adam. As always, Staff and Tenants at Thurlow Terrace Apartments appreciate all you do.

There is never an issue with PestMaster of Hudson Valley. They schedule ahead of time and always…read morearrive when they say they are going to arrive. The technicians are professional and cordial. They are well-trained and able to inform clients about the products being used. They are a pleasure to work with. Pat O.

The service person who took care of us was absolutely professional, knowledgeable, and respectful…read moreof my home. The price was very reasonable, they stand behind their work and didn't try to get me to sign a recurring contract. I don't know why I don't call them years ago, it would have saved me a lot of grief if I had.

I called because we couldn't get our Yellowjacket issue under control and the bees were getting…read moreinto my house! I prepared for the worst, opening walls, reconstruction, etc. The technician, Tom, came out and managed to kill the nest with no damage to my home interior. Immediately the bees were "gone". Tom provided great service, was respectful, helpful and understanding. So glad I called Waverly!

I was a customer of Liberty, and was very happy with their service. When they switched over to…read moreEhrlich, I committed to giving them a shot, but would switch to someone else if they underperformed. Turned out that Ehrlich has been just as solid as Liberty, and I'm thrilled that I stayed. Every year, I sign up for the comprehensive plan, which has done an amazing job of keeping insects out of my house. There's always once a year when yellowjackets or wasps build a nest in the soffit outside - I call Ehrlich, they zap it, and the bugs are gone for good. I also have them spray at the beginning of fall to keep the stinkbugs out, and that has worked 100%. Technicians are amazing and professional, and aside from their antique approach to online bill pay, I wouldn't change a thing.

this is how well Ehrlich exterminates. They lie, they don't check the house, the don't exterminate,…read moreas you can see the monthly report shows no evidence of rodents. Every year we go to open up our summer house in the northeast in May- gave ehrlich one more chance this season. Furniture etc ruined. Received monthly statements and reports "no problem"... and they also add services not requested - we have been charged for mosquitos and ticks all winter too... yes- what a problem everyone has with ticks and mosquitos during the winter.... don't use this company ever. Complained previously, promised would not happen again, and you see in the photos, how they honor. I also begged for emergency service. 6 of us, spent three days this weekend, cleaning the entire house out, throwing out the ruined items, trying to decontaminate, scared out of our minds with Hanta Virus in the back of our heads, and I was told they have no room on the schedule for an emergency service, wait until next appointment June 8th- THIS IS HOW THEY DO BUSINESS. WAIT THREE MORE WEEKS

I had termite inspection done by US PEST SERVICE two days ago.requested a NPMA 33,I was told that…read morethey use another form however they do have that form an it will be emailed to me and one for my agent.I inquired about it still no NPMA33 form for me or my agent . rickysheppard@yahoo.com or jmarciante@rizemtg.com I inquired this morning still no reply, I gave my check in good faith, no form or further reply from US PEST SERVICE

Requested service for ant and wasp issue. Response was quick treatment applied. Signed up for…read morequarterly treatment. Amanda provide knowledgeable and professional tech information.

I would highly recommend Jacktown Pest Management. Tim is very professional, respectful, and…read morethorough. He takes the time to explain any issues that may be found and answers any questions you may have.

From the owner: I have been in the industry for over 25 years and held various positions from technician through…read moremanagement in large organizations. I understand the importance of customer service and great customer communication. Your time matters.

There are two parts to any review for services like those Catskill ADC provides: 1) was it…read moreeffective? And 2) was the experience of having this services provided a positive one? Part 1: We hope so; it's only been a month but so far, no bat activity (Note used Catskill ADC primarily for bat exclusion or "bat-proofing" our home.) Part 2: Our experience was very unsatisfactory. We got a quote of $4,000 which seemed high, but we accepted it because he was so highly recommended by a friend. When the actual work got done, by Mark and one of his employees, it came to two work sessions totaling about 8 man-hours. ($500/man-hour!!) When we tried to have a conversation about this, Mark's response was that he had included 20 hours of travel time (ie commuting) to our site. For one thing, it's unethical to include travel time without pre-informing the customer. And the other thing is that even if 20 hours was ethical, it's still $200/hour. Finally, he said that we had agreed to the price, he had done the work, and that was the end of it, and if we delayed payment, we would face legal action. We confess that we are not experts in this field. Maybe bat experts do typically get paid that much, but if that's the case, it might have been explained before the work began, and absolutely should have been explained after we raised the question. Our advice to anyone reading this review is this: in your before-the-work discussions with Catskill ADC and all other providers, ask for an estimate of both the total cost and the man-hours involved. You'll have a better idea of what you're buying and fewer unhappy surprises as the work progresses.

Called to have a dead skunk removed. They came quickly and also provided insight into potential…read morecauses of death.