The owner is a pleasure to work with and very informative. He is soooo helpful. Great company to…read morehelp with rodent control and highly recommend them!

Terrible!! All you get is an answering machine. If lucky enough to get a call back they ask for…read morepictures of your problem. Then maybe they will come out. Probably not from our experience. I guess they don't want business. Many other companies out there who actually do want to do what they originally set out to do...help customers have a pest free home environment. Please search more. Not sure what happened. Used to be very responsive and nice to work with. Look further for peace of mind.

Awesome Service! My mother needed a pest control service for one the houses she owns in Paterson on…read morePark Ave. And they were there in no time. They did a good job by clearing up and terminating the problem. Terrific Service, highly recommended to all home owner investors.

This is the same business as the A Valdez in Hoboken with same phone number. Pay hundreds upfront…read morefor pest control contract and they never show up again or respond to inquiries. After collecting the cash they disappeared.

I had Viking pest control of Wayne for over a year and I have to say the techs. were good but the…read moreoffice is terrible. They never came on their own, you had to constantly call to get some service. I called up to cancel my service and they talked me into putting it on hold for 2 months. After the 2 months I called and cancelled but they continued to bill me without my knowledge. My wife pays the bills and we never picked up on it for 5 months, paying them every month. During that time no one from Viking came to inspect the traps or contacted me in any way. When I did pick up on their billing practices it cost me over $300 dollars for nothing. When contacted they refused to do anything about it. This is the kind of business they are, their willing to take your money for doing nothing! There are plenty of Pest control companies out there, do yourself a favor and pick one of them. I would not recommend them.

I have a monthly plan and are supposed to get service when needed and call in. Every time I call in…read moreit is two to three weeks to get service. If you are a new customer you get immediate service or if I tell them I want to speak to a supervisor and threaten to cancel service, suddenly they have a technician available to come. Customer service here is terrible. Can't take this company anymore and will be getting a new company. Joe B

We called Gail early this morning. We had birds in our Attic that were making their way into our…read morebasement. He sent one of his men, Chuck, who was extremely professional, funny, and helpful. He took care of where the birds had nested in the Attic and all of the holes in the roof where they were getting in. It's nice that you can call a company and get immediate and good help when needed. We were so happy with their service and would highly recommend them to anybody that would need this kind of service! Thank You Tender Trapper of Wild Life! The second time I've had to use you and both times we were happy with your service! Mary & Sal

I called Gail to catch a skunk that has been stinking up my back yard and menacing my cat for the…read morepast two weeks. Gail came one day to set up two catch and release traps on the property. Overnight, the skunk was captured. He even sent a picture of the skunk to me! He also reassured me that the skunk would be relocated! I highly recommend this company, as they are personable and effective with a quick response time. From first phone call to the capture of the skunk was less than 48 hours!

A while back the row house next to mine was left abandoned and not long after rats/mice, croaches…read moreand cats which were left behind wanted to take up residence at my house. We called an exterminator who located a hole for possible rodent entry, then he sprayed the one location and charged $150. I had to pay someone else to fixed the problem with the hole. Of course, I had to call another exterminator, thankfully Tower answered that call and for almost the same price the Tower guy went through the basement, backyard and spot checked the first floor. I cannot thanks these guys enough. The Tower guy was polite and explained all what he was seeing and doing and advised us how to keep the rodents out. We be using Tower exclusively from now on.

I contacted Tower Pest control for extermination after moving into my new place as a precautionary…read morestep. They have worked on my family's home three times before and came very highly recommended. From start to end they provided high-level client service. They delivered on honest evaluations, fair pricing, and confirmed all details one day prior to their visit. The exterminator, Josh, arrived on time and used all precautions (mask, social distance) while he worked. He was exceptional, very knowledgeable, attentive, friendly, and a total professional through and through. Do not think twice about hiring them for the job. These guys are right for whatever extermination project you may need.

They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.

Richard Sica was very professional and prompt. It was easy to schedule an appointment. I called and…read morehe called back right away. Super! He showed up on time and answered any and all questions I had. He has a courteous manner, which is nice under pest-issue circumstances. The spray he uses doesn't stain, he set down traps and gave me instructions. It took a little over 30 min. I am glad I called, and bugs seem to be abated!!# Yay!!!! :) Thank you Richard Sica~ I would definitely call again and do recommend his services!

Definitely who you should call in an emergency or for any pest control need! I saw a wasp hive…read moreforming by my infant sons bedroom window and called them right away- they came right over! They were accommodating and very professional and helped solve my problem immediately! Will def use again if need be!!

I live in the Bronx and had an amazing experience with this pest control company. They were super…read moreresponsive, respectful, and actually took the time to explain everything. You can tell they really care about helping people, not just rushing through the job. My home finally feels comfortable again, highly recommend!