After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!

They were the best we have had regarding pest control in 24 1/2 years. Other services really didn't…read morelisten on what we were seeing in regards to bee entries into the house. They tickled the house and a few weeks later we would get some wasps etc. Best came out, listened to what we were seeing asked questions on what we saw each year and took control of the house ecosystem. They invest most of their profits to make sure they have top of the line equipment and treated every nook and cranny of the house. So far it's been about month 1/2 and no sightings of bees or outdoor vermin. They are great at what they do!!

they are horrible . poor service and charges way more than what was agreed upon . lazy men that…read moredoes very little and charges way above . they want to bill you for $3000 instead of what was agreed uppn then threaten you . i dont want any reply from this company to make anything right . they have done their damages with my account already .

Around two weeks ago, I contacted the service number for Orkin Pest Control, which reached their…read moreheadquarter call desk. They then asked me about the issue I was having (wasp concern, few coming in a day, wanted someone to inspect, which is free, or so they claim). In the event that full-service pest-control was determined to be required upon full inspection, I agreed to a price of $392.32 plus tax and added warranty through the end of this year making the pre-authorized total $432.42 if they were to provide the full suite of removal/extermination services (because remember the inspection is "free"). The call desk rep ensured that this is merely a pre-authorization for the maximum cost of pest removal services, should the severity of the issue during the inspection require the full host of services. The cost of services performed on that day would be determined then and the payment would reflect the scope of work provided. The inspection: Their specialist not only came 45 minutes before their arrival window, when I missed their call because I was outside walking my dogs, saw that I had two missed calls and a notification saying my service had been CANCELLED... luckily I only missed the call by 2 minutes and was able to catch the specialist, but the fact that I could have lost the appointment all together due to poor timing on their part was pretty telling. The inspection itself was fine, the inspector found 2 inactive hives in our attic that were in such precarious places, they could not be physically removed. They were sprayed down with a few spritzes of their insectiside and dusted - took all of 5 minutes, and the total visit with inspection took no longer than 30 minutes; which he himself described as an "ad-hoc job". When finished, I asked the specialist how much I'd be charged and he said the order was put in for the full amount ($432.42), and that's what I'd be charged... He wasn't the person to quote me that or have the context but I explained that I was only to be charged for the services provided... and it seems I was charged for the full service, which this was not... Sent him on his way and called Orkin's number to take it up with them as the rep I spoke to when scheduling the inspection assured me that I would only be charged for the services provided as I was not sure I needed the full sweep of services for such an insignificant issue (2 inactive hives, a few spritzes of spray with no physical removal of either hive). . Lo and behold, I was told that I would have to pay the full $432 for a few sprays out of an aerosol can and some dust... which took the specialist all of 5 minutes to do. The disparity between the services provided for the price charged was preposterous. They immediately offered a $50 discount, which was unsatisfactory to say the least (if anything, that should have been the price for their service today) that would mean I'd be paying $382 for a few pumps of spray and dust... I then asked to speak to that person's manager and asked for a price breakdown of the services I am paying for... the manager of the Elmsford branch asks me how long the specialist was at my house (no more than 30 minutes) tells me the cost includes the inspection as well as the removal of the two inactive hives and the sprays..... You mean the inspection that was ADVERTISED AS FREE everywhere on your website and google, etc?! Essentially I was being asked to pay close to $400 for 5 minutes of spraying with NO REMOVAL of any sort. I eventually told her that the specialist that came to my house told me personally that had I contacted the local branch, I would've been able to secure a significant discount and that I couldn't because I called the main number (call center) listed on google, which then led her to discount the price further, on the condition that the warranty be voided. I agreed as I no longer can trust the integrity of their work or business policies. To make matters worse, I continue to have MORE WASPS than ever entering my home and have had to call a secondary pest-control company to take care of the issue properly. Needed to share the horrendously, shady business practices of this company. They're headquartered in Georgia, and their call center reps are not relaying proper and accurate information for when they send service orders to their local branches. BEWARE: they price gauge and operate on shady, non-transparent, and unethical business practices.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

We've had a problem with a rat for a minute; this POS made a hole in the wall and when I tried to…read moreblock his only entrance spot he started chewing on the wood I used to block it. I called MMPC and they sent someone within a day (there was a snow problem in NYC so they ended up not being able to come on the same day, otherwise they would have). Anyways the issue was resolved in like 6 hours. So great.

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Professional, fast and honest. Was very clearly about product safety, pet exposure and our…read moreant-related project. Definitely who you want to hire. I have hired him multiple times and he is consistently the best. And no subscription plan required.

I am someone who rarely leaves reviews. The only time I would leave a review is for exceptionally…read moreterrible service as a warning to others or for a truly outstanding company to point out the folks who go above and beyond. With DefendPro, I can say I am leaving this review because I had an excellent experience! They answered my online Yelp message the same day, and I was able to schedule within the same week. The owner answered my call on the third ring since I had to call him back after his missed call. He scheduled my appointment promptly and arrived right on time. He was extremely knowledgeable and took the time to thoroughly inspect the home, explain the issues, and walk through the treatment plan. What really stood out was his honesty. He didn't try to upsell me or recommend services I didn't need. That level of integrity is hard to find, and it made me feel confident that I was getting the right solution, not just the most expensive one. I got three different quotes before choosing, and their pricing was by far the most competitive for the quality of service offered. It was clear I was getting great value without any compromise. If you're looking for reliable, honest, and fairly priced pest control, I highly recommend them!

We're so glad we found Daniel and Rafael! We had a termite issue and they came out the same day--no…read morewaiting, no stress. They were super friendly, knowledgeable, and made us feel at ease right away. They treated the perimeter and did clean, careful drilling around the foundation. We especially appreciated that they wore shoe covers inside--such a thoughtful detail. Fair pricing, excellent service, and a truly professional team. Highly recommend if you need pest control done fast and done right!

Still have so much flies and shield bugs coming into my house mosquitoes everywhere knats all in my…read morehouse had to buy zevo which been working honestly not happy with the service at all I'll pay their fee but don't wanna be that contract they try to lock us into

From the owner: We’re a young, hard-working pest control company built on dedication and results. At Flow Pest…read moreSolutions, we specialize in advanced pest remediation techniques designed to solve tough infestations quickly and effectively. Our team is especially skilled in removing and treating eastern yellow jacket nests inside wall voids and cavities — even in the most challenging locations. We also provide expert mice exclusion and trapping services, ensuring your home stays protected long after the pests are gone. If you’re looking for a responsive, detail-oriented team that treats every home like their own, we’re ready to get to work.

Paul came out on time, did a quick but thorough inspection, and proposed an action plan and a fair…read moreprice. 10/10, I feel much more secure about the situation now. Thank you Paul!

Stateline and pest control answered my call for help with a bee problem right away. They also saved…read moreme from a $3500 up charge from a national pest company. Larry and Paul showed me that much of what the national company was trying to get me to do was not needed. They are honest, professional and terrific at pest control. I will ONLY use stateline pest control moving forward.

I hired Bryan for rat termination on April 8. He came and set up baits, and two weeks later, he…read morecame for follow up and filling the holes. He initially promised to charge a flat fee of $250 for filling holes based on what he found, but after the job is done, he sent me an invoice of $350. He ended up honoring his initial quote and adjusted the fee. The next day, I found out he damaged my refrigerator, and after many text message communications, he agreed to refund me $238 for the damage. And today, April 6, not even one month later after his first visit, I found rat drops all over my kitchen. And because of the negative experience I had before, I am not going to ask him to come back for the guaranteed extermination.

We had a bit of an issue at our house. Started noticing scratching and sounds coming from our…read moreceiling/wall in our living room. Upon further inspection we found a hole in the wall on the side of the house in our attic. When we checked outside, noticed that our siding had been pulled away from the house and some sort of critter was getting into our attic and in our walls. Reached out and Bryan was quick to respond. He gave us a fair quote for the project and was able to come by immediately the next day. He was able to inspect our attic and the outside and found that it was indeed a squirrel that was causing g all the problem. Bryan was able to crest and practically solve the problem in about an hour and a half. Price was reasonable when done and informed us of what to expect over the next few days. Kept his name and number in case of future pest issues. Would recommend and use again! Addendum: squirrel came back with a vengeance. Called Bryan back and he came over after we discovered that they returned by finding a new spot. Traps were laid and we caught him! Thank the gods! Seriously amazing! Will use in the future if needed!

I saw a bedbug on my bed and freaked out. Luis and Danny were very responsive and empathetic to the…read moreanxiety I felt because of the situation. They walked me through the process and were able to treat my apartment at 6 am the next morning! I am so appreciative of their hard work and dedication! They are very professional and understanding of the mental anguish these things cause. They are very knowledgeable and thorough with their work! 100% recommend!

From the owner: I have over 35 years experience and I have multiple companies in New York and now New Jersey My…read morecompany specializes exclusively bedbug, fleas, dust mites, scabies, lice, treatments, unlike many general pest control companies that rely on standard spray tanks and aerosol cans. We use Aprehend®, a cutting-edge biopesticide, along with other highly effective methods and specialized equipment designed specifically for complete eradication. This approach allows us to achieve 100% elimination and prevent reinfestation. If you have ques feel free to call me. I’d be happy to explain how my approach stands out from the rest and why my expertise ensures the best possible results for your home or business.