We are having a great experience with Viking. I was concerned it's a chain and getting different…read moretechs. But each one has been kind, professional, and thorough. I hate bugs/critters so we get the comprehensive package. The guys ensure our home is fully protected every time they come. Also, I did a cost comparison of several companies in the Bergen County area and found Viking to have the best value in price and package wise. They have always come immediately when I have had issues and addressed all my concerns. So far I'm having a great experience using them. Our last tick and mosquito service was done by Stephen Post and I really appreciated his thorough work. He was very well educated and able to answer all my questions and point out. Best practices for our home. I appreciated all his expertise and professionalism.

Extremely Disappointed - Avoid Viking Pest Control!! I am…read morevery unsatisfied with the service I received from Viking Pest. My experience with them has been unprofessional from the very beginning. ​After deciding to move forward with their treatment, I signed the contract and waited for a follow-up. Despite having a signed agreement, nobody called me back to schedule. When I took the initiative to call them, the representative actually blamed me, claiming I was the one who failed to schedule and insisting they "didn't see" my signed contract. ​Key issues during my experience: ​Poor Communication: Total lack of follow-up after the contract was signed. ​Zero Accountability: I was transferred 5 times during my call, and not a single person offered an apology or an "excuse me" for the confusion. ​Unprofessionalism: Being blamed for their internal administrative errors is unacceptable. ​Refund Refusal: After such an awful experience, I decided not to move forward and requested a refund. They refused. !​My Recommendation: Do not even call this company. Save yourself the headache and find a business that actually values its customers and understands basic professional courtesy.

Ramy was great! He came out to remove wasp nest, he was quick and explained how we can prevent that…read morein the future. His price was reasonable and he polite and efficient.

Rami is our go to professional for all things that come up in the house (ants, bees, flies). He has…read morebeen to our house multiple times in the blink of an eye to handle whatever comes up. He does a great job and explains all elements of the infestation. I live in Ridgewood and having an older house invites plenty of cracks for critters to crawl in. I can't recommend Rami enough for his services and responsiveness.

Samuel arrived on time and immediately began to assess our property's vulnerabilities to rat…read moreincursions. he took the time to listen as I explained our history with pest control and responded with a variety of solutions. he explained the pros and cons of each solution and how they work in the short term and long term to manage and reduce rat incursions. Samuel was professional, courteous, and efficient with our limited time. recommended!

We've had a problem with a rat for a minute; this POS made a hole in the wall and when I tried to…read moreblock his only entrance spot he started chewing on the wood I used to block it. I called MMPC and they sent someone within a day (there was a snow problem in NYC so they ended up not being able to come on the same day, otherwise they would have). Anyways the issue was resolved in like 6 hours. So great.

After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

They we're very quick to get someone over to look at the problem. Sam was very helpful on the phone…read moreand the techs were nice, would recommend.

This plc is amazing! They go the extra mile to satisfy their customers. I had the pleasure with a…read moregreat performance by Jordan who puts alot of his time into his job with clients. I highly recommend him so kind n sweet.. Im dealing with alot gnats that are driving me crazy. So far fingers crossed I think its been solved.. im given them 100 stars this plc is the best!! Oh all organic spraying .. if yr a summer person like myself n can't enjoy being outside in yr yard because of the flies bees n gnats, call kapture pest control just a phn call away.. thanks guys yr the best!!!

We had a groundhog in our backyard for the last couple of months that kept digging burrows under…read moreour shed. Every time we filled the holes, it would dig them again. I called Reliable, and they came out the same day. Within just a few hours, they were able to catch the groundhog, and they picked him up right away once he was trapped. The service was extremely quick, professional, and effective. Great experience overall -- definitely recommend!

While cutting down a 15' tall hedge line ( to 7') I discovered a football sized wasp nest that was…read morevery active. After debating whether to do it myself, I figured let me get a professionl estimate to help me decide. I called a national company with agents all over. They quoted me $300. Then I Googled looking for a local "mom & pop shop". I rather support our smaller, local businesses anyway, but the $200 price quoted was the max I wanted to spend too. The owner John was very nice and professional.. He explained things better AND he came over a few hours later. Done in about 20 minutes, I highly recommend this business.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!