they are horrible . poor service and charges way more than what was agreed upon . lazy men that…read moredoes very little and charges way above . they want to bill you for $3000 instead of what was agreed uppn then threaten you . i dont want any reply from this company to make anything right . they have done their damages with my account already .

Around two weeks ago, I contacted the service number for Orkin Pest Control, which reached their…read moreheadquarter call desk. They then asked me about the issue I was having (wasp concern, few coming in a day, wanted someone to inspect, which is free, or so they claim). In the event that full-service pest-control was determined to be required upon full inspection, I agreed to a price of $392.32 plus tax and added warranty through the end of this year making the pre-authorized total $432.42 if they were to provide the full suite of removal/extermination services (because remember the inspection is "free"). The call desk rep ensured that this is merely a pre-authorization for the maximum cost of pest removal services, should the severity of the issue during the inspection require the full host of services. The cost of services performed on that day would be determined then and the payment would reflect the scope of work provided. The inspection: Their specialist not only came 45 minutes before their arrival window, when I missed their call because I was outside walking my dogs, saw that I had two missed calls and a notification saying my service had been CANCELLED... luckily I only missed the call by 2 minutes and was able to catch the specialist, but the fact that I could have lost the appointment all together due to poor timing on their part was pretty telling. The inspection itself was fine, the inspector found 2 inactive hives in our attic that were in such precarious places, they could not be physically removed. They were sprayed down with a few spritzes of their insectiside and dusted - took all of 5 minutes, and the total visit with inspection took no longer than 30 minutes; which he himself described as an "ad-hoc job". When finished, I asked the specialist how much I'd be charged and he said the order was put in for the full amount ($432.42), and that's what I'd be charged... He wasn't the person to quote me that or have the context but I explained that I was only to be charged for the services provided... and it seems I was charged for the full service, which this was not... Sent him on his way and called Orkin's number to take it up with them as the rep I spoke to when scheduling the inspection assured me that I would only be charged for the services provided as I was not sure I needed the full sweep of services for such an insignificant issue (2 inactive hives, a few spritzes of spray with no physical removal of either hive). . Lo and behold, I was told that I would have to pay the full $432 for a few sprays out of an aerosol can and some dust... which took the specialist all of 5 minutes to do. The disparity between the services provided for the price charged was preposterous. They immediately offered a $50 discount, which was unsatisfactory to say the least (if anything, that should have been the price for their service today) that would mean I'd be paying $382 for a few pumps of spray and dust... I then asked to speak to that person's manager and asked for a price breakdown of the services I am paying for... the manager of the Elmsford branch asks me how long the specialist was at my house (no more than 30 minutes) tells me the cost includes the inspection as well as the removal of the two inactive hives and the sprays..... You mean the inspection that was ADVERTISED AS FREE everywhere on your website and google, etc?! Essentially I was being asked to pay close to $400 for 5 minutes of spraying with NO REMOVAL of any sort. I eventually told her that the specialist that came to my house told me personally that had I contacted the local branch, I would've been able to secure a significant discount and that I couldn't because I called the main number (call center) listed on google, which then led her to discount the price further, on the condition that the warranty be voided. I agreed as I no longer can trust the integrity of their work or business policies. To make matters worse, I continue to have MORE WASPS than ever entering my home and have had to call a secondary pest-control company to take care of the issue properly. Needed to share the horrendously, shady business practices of this company. They're headquartered in Georgia, and their call center reps are not relaying proper and accurate information for when they send service orders to their local branches. BEWARE: they price gauge and operate on shady, non-transparent, and unethical business practices.

I did a lot of research and spoke to half a dozen companies. Either they couldn't do everything I…read moreneeded, they would only give an estimate upon hearing my zip code (don't you want to know if it's a studio apartment or a 10 bedroom chateau?), and one actually quoted between $100 and $50,000 (wouldn't the buildings department get involved?) and needed a credit card to book the appointment. Frank collaborated with me as a homeowner, worked within my budget, looked at the photos and video evidence, considered my safety needs, and got it done. Frank from Captain Pest Control followed up as well. Very nice, very knowledgeable about pests as well as homes and architecture, and he's very professional. He didn't try to sell some "maintenance" package. When you do it right, there's nothing to maintain. Now if only "Pest Control" included lawyers, insurers, and HOAs I'd be set.

Bees are no longer around! Frank was very professional and did the job right ! Thank you!read more

After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

Frank took care of a rat problem professionally and efficiently. He made a problem that felt…read moreoverwhelming to a new homeowner feel so easy to solve. Will definitely be using A1 Pest Control for any issues in the future. I highly recommend this company to anyone!

Frank jr was amazing! He was responsive and easy to schedule right from the start. He was quick…read moreproviding our service and did a great job communicating through the whole process which was especially important to me because I have dogs. We are two weeks since the treatment and so far seeing good results! The wonderful service and reasonable price made for such a value. We will be calling them up again!

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

We've had a problem with a rat for a minute; this POS made a hole in the wall and when I tried to…read moreblock his only entrance spot he started chewing on the wood I used to block it. I called MMPC and they sent someone within a day (there was a snow problem in NYC so they ended up not being able to come on the same day, otherwise they would have). Anyways the issue was resolved in like 6 hours. So great.

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!

They were the best we have had regarding pest control in 24 1/2 years. Other services really didn't…read morelisten on what we were seeing in regards to bee entries into the house. They tickled the house and a few weeks later we would get some wasps etc. Best came out, listened to what we were seeing asked questions on what we saw each year and took control of the house ecosystem. They invest most of their profits to make sure they have top of the line equipment and treated every nook and cranny of the house. So far it's been about month 1/2 and no sightings of bees or outdoor vermin. They are great at what they do!!

Still have so much flies and shield bugs coming into my house mosquitoes everywhere knats all in my…read morehouse had to buy zevo which been working honestly not happy with the service at all I'll pay their fee but don't wanna be that contract they try to lock us into

From the owner: We’re a young, hard-working pest control company built on dedication and results. At Flow Pest…read moreSolutions, we specialize in advanced pest remediation techniques designed to solve tough infestations quickly and effectively. Our team is especially skilled in removing and treating eastern yellow jacket nests inside wall voids and cavities — even in the most challenging locations. We also provide expert mice exclusion and trapping services, ensuring your home stays protected long after the pests are gone. If you’re looking for a responsive, detail-oriented team that treats every home like their own, we’re ready to get to work.

Richard Sica was very professional and prompt. It was easy to schedule an appointment. I called and…read morehe called back right away. Super! He showed up on time and answered any and all questions I had. He has a courteous manner, which is nice under pest-issue circumstances. The spray he uses doesn't stain, he set down traps and gave me instructions. It took a little over 30 min. I am glad I called, and bugs seem to be abated!!# Yay!!!! :) Thank you Richard Sica~ I would definitely call again and do recommend his services!

Definitely who you should call in an emergency or for any pest control need! I saw a wasp hive…read moreforming by my infant sons bedroom window and called them right away- they came right over! They were accommodating and very professional and helped solve my problem immediately! Will def use again if need be!!

He is an amazing exterminator!…read more We had a pest issue in my apartment and Michael came to the rescue. I have a very tight schedule due to my hybrid job and Michael made sure to confirm his visit the day before and keep me updated throughout the day on timing. He was able to identify the opening and and offer long term solutions. He sealed the opening, replaced old traps, check the radiators and vents and closets for any small holes. Before he left, he even handed me some more glue traps. He was extremely professional and I feel happy with the service provided. He also left his contact information with me in the event that we needed him again. I most definitely would hire him again!

Mark was responsive, arriving when he said he would, and very understanding of the rodent problem…read morethat was plaguing our street. He came several times and he even arrived on the snowiest day of the year and the coldest, because I said that it was an emergency as I was worried about the safety of the small creatures in the area. Mark is thorough and professional! I highly recommend him!

Called Quality Pro to treat a major wasp infestation because Jim's company is the very best around…read more He came the same day and took care of the problem promptly. Very professional and highly knowledgeable. Many thanks, Jim!

Superb pest control. We called QualityPro after our contracted pest control company refused to…read moreremediate a bug issue in the ceiling of our second floor office. We weren't sure what bugs they were--but QualityPro diagnosed that it was bees from the audio of a video file I sent. They came out within a day or two and quickly exterminated the nest. They also did a thorough inspection in our attic and around the perimeter of our home, finding and removing a paper wasp nest that our contracted pest control company also missed. They'll be back here in another week or two to clear out the nest and assess potential structural damage. You are in great hands with QualityPro. We've since ended our contract with the other company and plan to sign on with QualityPro for monthly pest control going forward.