1. Captain Pest Control

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Captain Pest Control

5.0 (6 reviews)
Open • 8:00 am - 9:00 pm

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Response time

20 minutes

Response rate

100%

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2 months ago

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9 months ago

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Frankenny B.

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1 year ago

Bees are no longer around! Frank was very professional and did the job right ! Thank you!

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1 year ago

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1 year ago

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2 years ago

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Ask the Community - Captain Pest Control

Citadel Pest Control - Never tackle a stinging insect on your own. Call a professional. We will solve the problem.

Citadel Pest Control

(8 reviews)

On Christmas day we unfortunately discovered that our giant wool living room rug was infested with…read moremoths: larvae, webbing, you name it. On the first business day I cold-called Errol to try to set up an appointment, based on reviews I saw elsewhere. Then a blizzard hits and businesses are closed and I was slightly panicking since the moth damage was 1) already extensive, and 2) quite disgusting. But after leaving him a message he got back to me as soon as he was open for business again, which was in about a day or two. (I found that I didn't always get through to him right away, probably because he is a busy one-man operation. But he always returned my phone calls.) On the day of our appointment came when expected, was very professional, thorough and courteous. He explained very clearly what are problem was and what he proposed as a solution, including the kind of pesticide he was using. And he scheduled a follow-up appointment as part of his service. The procedure involved spraying the top and bottom of the rug as well as on the floorboards, in the space between the baseboard molding and the floor, and underneath the radiators. He explained how the moths could easily get into any living space (their eggs could have also been in the rug even before we took it home from the carpet store). Not wanting to go through this again, I asked him about preventative measures, and he was very helpful. Since December, we've had no further infestation. I truly hope I don't have to depend on his services again (I wouldn't want another horrible bug issue like this one), but if there is a problem, I won't hesitate to call him. Highly recommended.

So far so good. We are still within the 30 day guarantee period. I spoke with Errol over the phone…read more He was professional. I couldn't be home when he got here, so my wife spoke with him. She told me he's a really nice guy and I know he answered many questions she asked about insects. He appears to be very knowledgeable. I have not seen any yellow jackets anymore. There was a hole in the side of our house. He sprayed with liquid and a powder, and then closed up the hole.

Westex Pest Management

Westex Pest Management

(6 reviews)

Apparently we have a nest of yellow jackets in an outer wall of the house. Now that the weather is…read moregetting cooler, they've been coming in to our bedroom and family room through the walls. I called Westex and Jack came by this morning. After spending some time looking at where the yellow jackets came in, he told us that there isn't much to be done. Yes, they could remove insulation and wallboard to locate and destroy the nest but the yellow jackets are in the process of dying off and the problem would resolve itself shortly. Then he gave us a few ideas to keep the yellow jackets at bay until nature took care of them. Although he spent some time and shared his considerable knowledge with us, Jack didn't charge for the visit or the advice. We now know who we'll be calling the next time we need these services.

I had a horrible experience with this company. They came out to my house three times to treat a…read moreyellow jacket nest in a soffit on the side of my house. When I called back a forth time, to ask them to come out again, and to speak in more detail about my issue, I was accused of being insulting by the party on the other end of the phone, who identified himself as the company manager. Apparently, it's insulting for a customer to question what they're being told when they simply don't understand why it's taking so long for the treatment to work, near a month, but the company manager can be as arrogant and rude as he likes. And when I asked why the exterminator didn't put on a protective suit and climb up the five feet on a ladder it would have taken to spray the chemical into the opening of the nest, he said it couldn't be done. That was the point at which our conversation took a turn and I was accused of being insulting for questioning their methods. The manager, or so he claimed to be, rudely interrupted me in a condescending tone constantly while I was speaking, but I'm supposedly insulting. At the end of the conversation I was instructed by the illustrious manager to never contact the company again for service. Great management skills (tongue in cheek). I highly recommend that you call ANYONE else but this company for your pest control needs. They are rude and unprofessional to the core. After getting off the phone with that arrogant individual, I called Terminix. That was on a Friday, they arrived and sprayed the nest the following Monday morning. Two days later the nest was dead. I hired Westex to begin with because I believe in supporting local business. But after my experience with them, I'm beginning to rethink my logic with regard to that. If I could give less than a one star review, I would. Clown show.

Captain Pest Control - pest_control - Updated November 2026

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