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    Pest2kill Exterminating

    3.0 (2 reviews)
    Open 6:00 am - 7:00 pm

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    Pest preventative services

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    5 years ago

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    Westex Pest Management

    Westex Pest Management

    3.0
    (6 reviews)

    I had a horrible experience with this company. They came out to my house three times to treat a…read moreyellow jacket nest in a soffit on the side of my house. When I called back a forth time, to ask them to come out again, and to speak in more detail about my issue, I was accused of being insulting by the party on the other end of the phone, who identified himself as the company manager. Apparently, it's insulting for a customer to question what they're being told when they simply don't understand why it's taking so long for the treatment to work, near a month, but the company manager can be as arrogant and rude as he likes. And when I asked why the exterminator didn't put on a protective suit and climb up the five feet on a ladder it would have taken to spray the chemical into the opening of the nest, he said it couldn't be done. That was the point at which our conversation took a turn and I was accused of being insulting for questioning their methods. The manager, or so he claimed to be, rudely interrupted me in a condescending tone constantly while I was speaking, but I'm supposedly insulting. At the end of the conversation I was instructed by the illustrious manager to never contact the company again for service. Great management skills (tongue in cheek). I highly recommend that you call ANYONE else but this company for your pest control needs. They are rude and unprofessional to the core. After getting off the phone with that arrogant individual, I called Terminix. That was on a Friday, they arrived and sprayed the nest the following Monday morning. Two days later the nest was dead. I hired Westex to begin with because I believe in supporting local business. But after my experience with them, I'm beginning to rethink my logic with regard to that. If I could give less than a one star review, I would. Clown show.

    I had an absolutely atrocious experience with this company. They were called to my apartment for a…read moremouse problem we had been having. They asked a couple questions, laid down 6 traps in the kitchen and living room, and left. They were inside for about 10 minutes, 15 if I'm being very generous. They left Ana invoice, said we'd be billed later, and left the apartment. Weeks later, with the mouse problem completely not fixed, we got a bill for $225. What??? I called and was told yeah, that's the fee for the initial trip. If there's problems they will arrive for free and take another look. Oh, great. Another ten minute trip. Except this time, the guy who showed up was clearly annoyed he had to show up, like I was LYING about the mouse sh*t in my kitchen! He said he "didn't see anything," like I wouldn't have cleaned up the massive amounts of droppings with a dog in the house, just so he could have seen them. He checked the traps and said "they aren't taking the bait, so.." and trailed off with a shrug. He put more bait behind the fridge, and NOTHING ELSE. He left in a hurry, probably annoyed he wasn't bending me and my family over for a few hundred extra bucks. IF YOU HAVE A PEST PROBLEM, DO NOT CONTACT THIS COMPANY!! You are better off going to Home Depot, asking someone to help you find some traps, and save yourself $200. You are LITERALLY going to get the same level of service for this absolute ripoff of a company. By the way, this was last year, before the pandemic, that this occurred. Their annoyance and ridiculous pricing was before this all went down. Who knows how bad they are now. Stay away. What a rip off.

    Pest2kill Exterminating - pest_control - Updated August 2026

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