Honest owner who knows what he's doing. Highly recommend this business for all of your unwanted…read morecritters

My mom had a yellow jacket nest in her wall. They came promptly and sprayed. I had to call them…read moreback because she still had a few bees finding their way into her house. They returned and sprayed again at no cost to her and said they would come back again if necessary. No more bees. :) They stand by their work.

Good, prompt communications. Showed up on time and then followed through. Pesky critter was…read moreexcluded from the house unhurt -- except for its ego. Price was fair for the amount of work and travel involved. Will use this service again.

Matthew was very professional and showed up . Did the job well and dealt with the situation.read more

PestMaster has been servicing our home for several years when we have had pest issues. We decided…read moreto have an bi-monthly plan for our home and had a service call today. The technician, Ian, was extremely knowledgeable and answered all of my questions thoroughly and patiently. He completed everything, inside and outside, with care and provided me with a solid understanding of how the treatments and services were working for our home. He is an excellent technician!

SO HAPPY TO SEE ADAM AGAIN! Since he got promoted (which he 100% deserved,) me and my tenants…read morehaven't seen him in a while, and it was a pleasant surprise to do so. His professionalism, care and knowledge remind all of his customers why him, (and PestMaster!) are the best. A++++ Kudos and job well done Adam. As always, Staff and Tenants at Thurlow Terrace Apartments appreciate all you do.

I needed a quick inspection for wood eating insects. Called StongArm Pest Control and was able to…read moresecured an appointment right away, they would even come out for an inspection on a weekend for an additional fee in case of urgent need. Fabian was very responsive, he texted to confirm our appointment and showed up right on time. He completed the inspection and gave me the form I need along with the receipt for payment. Fabian provided great customer service. I'll definitely use them again if I ever needed pest control services.

This company was a pleasure to deal with. From prompt…read moreresponse. Immediate next day service. Honored quote given on initial call. No up selling and corporate BS. Great company I highly recommend!

YELLOW JACKETS: Under my pool diving board…read more I didn't want spray poison dripping into my pool. I called for same day service. They sent Chris. Nice guy. He came. He saw. He conquered. Removed the nest with a bag, not chemicals. Done. Problem solved. We're happy & satisfied. Thank you Chris!

Hired Orkin for treatment of cicada killer bees in Aug2025…read more They charged me 450$ for the cicada bee treatment and then signed me up for a recurring maintenance program. I'm being charged 57$ monthly for the maintenance service. The totality of the service has not resolved the bee issue. Now I'm being told that the annual maintenance program is incorrect and what I need is a seasonal pest control program which they can change my policy to. They said they would come out for a free service this week for the bees, when they arrived they were unable to treat for the bees due to rain and instead charged me 85$ for a home treatment. Continued bait and switch and the issue is still unresolved, this feels fraudulent. Update: I have reached out to Orkin for resolution. on Monday, two different staff members called, neither had background on the issue and stated they would look into it and get back to me. On Tuesday they sent another service who AGAIN did not treat for the cicada killer bee issue that was specifically the reason for starting the pest control service over a year ago (service details posted below of that service report). I have not yet heard back any resolution for several issues including the failure to address the particular pest problem service that was originally requested, promising to deliver a free treatment on July 30 which they did not perform the service requested and did charge at an increased rate, selling me the incorrect service plan for over a year as stated by the manager who I spoke to last week (should have been a seasonal service since this particular pest is seasonal, they sold me a year round service which was not requested or needed).

I was a customer of Liberty, and was very happy with their service. When they switched over to…read moreEhrlich, I committed to giving them a shot, but would switch to someone else if they underperformed. Turned out that Ehrlich has been just as solid as Liberty, and I'm thrilled that I stayed. Every year, I sign up for the comprehensive plan, which has done an amazing job of keeping insects out of my house. There's always once a year when yellowjackets or wasps build a nest in the soffit outside - I call Ehrlich, they zap it, and the bugs are gone for good. I also have them spray at the beginning of fall to keep the stinkbugs out, and that has worked 100%. Technicians are amazing and professional, and aside from their antique approach to online bill pay, I wouldn't change a thing.

I contacted Ehrlich Pest Control seeking tick and ant remediation services for a business location…read more I was connected to what I assume was their call center and provided all of the necessary information to the representative. However, instead of receiving a callback from Ehrlich, I was contacted by another company, PestTech Pest Control. It appears my inquiry was mistakenly routed to the wrong business. Unfortunately, this experience left me disappointed. I was unable to speak directly with a representative from Ehrlich, and the fact that my request was misdirected has raised concerns about the level of service I can expect. As a result, I have decided not to move forward with either company.

This has been a consistent failure in service. I called and schedule an appointment for an…read moreinspector to come to see where we could patch holes, etc. Twice the inspector advised he would not be in the area so he needed to reschedule. If we made an APPOINTMENT, the purpose is for you to be in the area at the appointed time. Second instance, I called and spoke with customer service and made an appointment for a specific day and time frame. The person came 3 weeks early, left a note that no one was there for the appointment. They kept texting new times and dates without a conversation and when the day came for the actual appointment no one showed up. We rescheduled and were given a time frame- the person came 40 minutes early and I was working and not available...instead of doing the outside first the technician cancelled. The STRESS and FRUSTRATION is not worth it. I have cleared out closets and moved furniture around for service not to be provided.

This is one of the worst companies I have ever dealt with. There is no way to speak to a person…read morefrom my local branch. They take messages and no one ever responds. I paid a great deal of money for an exclusion contract. We have a rat problem and it was several weeks before someone responded to bmy request to come here. And that was only after I cancelled my regular pest control. The person left a message telling me they are short staffed and could come thisWednesday. Meanwhile, through the central number I had scheduled an appointment for yesterday. No one came. When I called they said I had an appointment scheduled for next week. This is how they operate their business. Steer clear of them!

I had an excellent experience with Freddy and would highly recommend his services! He is a very…read morenice, friendly, reliable and professional person. He returned my initial phone call in a timely manner and came to perform the service on the day and time he said he would. I really appreciated that he followed up with me afterward and took the time to answer all of my questions. His professionalism and excellent customer service made the whole experience easy and stress-free. I'm very happy with the service I received and would definitely recommend him to anyone looking for a dependable and trustworthy exterminator!

They haven't returned messages. Not a great way to run a business. Wanted a quote for bee…read moreprevention. I'd give no stars, but not an option