Is a little consistency too much to ask? It's like every month there is someone new making the pizzas.

Great service. Friendly environment. I have visited this Abby's for 40 plus years. It is always clean and the food is always fresh.

Really expensive pizza and really bad service. Sean left me waiting for 5 min without checking on me. I hung up and called back and he answered with really bad attitude and no genuine apology. Do better Abby's! If I'm paying a lot for a pizza you should atleast try having good service. Smh read more

Abby's pepperoni pizza is truly legendary! The best pizza ever. Either you get it or you don't, but Abby's pizza lover is a cult. Crust is thin with amazing flavor, not spongy or doughy, just perfect. The pepperoni is not too thick and gets crispy on the edges. The balance of crust, cheese and pepperoni is the best I've tasted. I wish Abby's was in Seattle, I'd go weekly. The service is always friendly and has a hometown feeling. The ambiance is true pizzeria, draft beer on tap, videos games, tv, and fireplace. Thank you Abby's!! You Rock! read more

Abby's Legendary Pizza - Pepperoni Pizza - Pizza Near Me - Keizer, Oregon

Someone needs to teach their employees how to cut pizza evenly. Bottom to top, side to other side, and then in between. Simple... Also, lettuce in a bowl for $9 is NOT a chopped salad and when a to go order is left on the counter under the window and the customers name was never called just go find a different job because you aren't good at any of this. read more

Abby's Legendary Pizza - Abby's Special - Pizza Near Me - Keizer, Oregon

Ordered online and pizza was ready when we arrived. Pleasant staff, very clean restaurant, festive, and friendly! Our pizzas were delicious as always. Ordered the Sicilian for the first time and it was amazing. Tons of toppings and flavor. Thank you for such a great experience. Will be back. read more

We had a bad experience with our take out order. The food was ready but no one called our name. The food wasn't being held in a warmer. We had to go inquire if it was ready and it had been sitting cold for 20 minutes. Be careful in leaving a tip by card. I called to get my tip back from the poor service and was told there wasn't any thing they could about that. read more

The food is always good. We had a issue last night and tammy came to the rescue. First, they had no driver, so they called back to tell us. I went to the store to pick up said pizza and she gave me a discount for all the inconvenience! The service and pizza were great! Thank you Tammy! read more

Tara went above and beyond to help me set up a reservation for our family reunion on Sept 20th...So thank you Tara and Abby's give her a raise! She's a keeper! read more

I told myself I wouldn't go back because they kept raising the prices and took away where you could make substitutions on the Door Dash app. Like asking for extra ranch (they used to send it with your spuds) I was really craving it, so I took the chance! 1. Pizza was way overcooked, and the slices were pretty crazy sized (little tiny, and like 1 bite tiny to huge) 2. Not one bit of ranch with the spuds. Everyone knows you eat ranch with the spuds. Not sure what happened, but the quality has gone down, and prices have gone way up. Next time, I'll ignore the cravings read more

Abby's has been here for as long as I've lived in Salem/Keizer, but...wow. Yeah. A few weeks ago I stopped by here and, after waiting in line for several minutes, wherein the phone rang and the man (not high school kid) behind the counter ignored me in favor of the phone, I finally got a chance to try and order. I got told the wait time for a pizza would be about an hour and a half. No, I left. Went to another pizza place. But my kids the other Saturday night wanted Abby's Pizza after our day of moving homes. I knew there'd be a wait, but okay. So we get there and, again, phone calls that came in after I was in line got served first. Waited through two of them before I finally got to make my order. Same guy as last time. He had fine customer service while ordering, but, apparently, I should call my order in first so I can get placed ahead of line of people waiting in person. Anyway. Get my order in for a single pizza and garlic rolls. Went and got a table with my kids. Gave them some quarters to go spend on the arcade machines. Well, some of the machines are down. Fine. I watched my one son go to a shooting game at the far end of the line...he plugs in a buck worth of quarters and gets nothing. Nothing at all from the machine. It won't give the money back. He then goes to the "play until you win" crane machine next to it, which has candy in it. He plays that and it works...but the machine produces no candy or prize and then shuts off. "Play until you win" indeed. My other son also tries the "Play until you win" machine. Same thing; no prize, no candy, no win, machine shuts off. Both of my sons go and ask for their quarters back. The same man who took our order tells them that he "doesn't have the key" to the machines and they're out of luck. Okay, so the machines don't work, but they leave them plugged in to take money and won't give the money back. What a rip off. Of kids. I would have asked but I wasn't in the greatest of moods by this time because: A couple of people came and sat at a table near us soon after we ordered. It had been about forty or forty five minutes at this point and one of the employees comes out with a pizza and asks me if it's mine. It's not; it belongs to the people who sat down after us. For about ten minutes I had been getting up and checking the pizza oven rack to see if I could see our pizza, but could not. I did see a couple of pizza boxes sitting up on the top oven, apparently waiting for delivery. After this other couple gets their pizza, I get up and check again and this time the man making the pizzas asks what my order was. I tell him. My order was sitting in a box (I ordered to eat in) and had been sitting there for about ten minutes. He insists that it had only been five or seven minutes and that he cut it himself, but I saw the box sitting there for at least ten. He does apologize and says that they're short staffed, which somehow explains how the pizza got made but put it in a box and left to get cold. Bring it back to the table; it's warm. Not hot. Warm. Fine. We eat it. (I should point out, when I came ordered I made sure to get a receipt, because when I arrived, a woman came to the counter to complain that she hadn't gotten her pizza in over 45 minutes. Despite pulling up her order on the monitor, they insisted she hadn't ordered anything from them and demanded a receipt. She produced the receipt and then suddenly, magically, the pizza happened to be ready. I should have taken this as a hint.) The pizza gets two stars because we like the product. But this place isn't it. Games that are broken but still take coins and management that won't make it right. Extremely long wait times. Lack of priority over the order of customers. Pizza sat waiting and getting cold with absolutely zero offer to make anything right. We live in Dallas now and if my kids want pizza, we'll go to the Abby's there. They've shut down early before, due to heat, but that was to protect their employees. We've walked in there a few minutes before closing, thinking we had an extra hour to eat, and the employees said they were happy to have us eat there (we didn't; we got the pizza to go, but still felt bad). I don't know if either of these stores are corporate or a locally owned franchise, or whether the two locations are managed or owned by the same group, but we'll stick with the Dallas location instead from now on. read more

Ordered a medium sized pizza with two toppings and received a burnt pizza, as you can see clearly in the provided photo. All we could taste was the burnt taste, and it gave us both a headache. We reached out to the restaurant two weeks ago via email about the issue and heard crickets. Any decent pizza shop would respond with an apology and offer to make a new pizza, with care the second time. I do not recommend this pizza joint that burns your pizza and then does not respond to customer complaints to make the situation right. We are upset that we spent around $25 for a burnt pizza. I have never had this issue before with other pizza joints. Do not recommend. I bet a manager will either not respond to this review, or will respond with their generic and insincere "We are so sorry to hear about your experience at our restaurant. We have a 100% customer satisfaction guarantee on our pizza and would like to make this right. Our managers are available at any time to handle customer inquiries. If you did not speak to a manager, please email us at social@abbys.com. We will need the date/time of your visit and your phone number to reach out. Thank you for bringing this to our attention. We hope to hear from you soon." read more

Abby's Legendary Pizza - Pizza Near Me - Keizer, Oregon

Worst pizza ever over baked crust dry & tough garbage! only one other person In there should tell you something ! Toppings not to the edge rude manager doesn't do as she said ! Don't go there !Find better pizza at papa John's or homeplace in Silverton read more

The pizza we just got from Keizer was Horrible! We have been loyal Abby's fans for over 30 years (other locations) but tonight at this one was terrible and I would not ever have again if this was my first time. read more

Today Sunday 24th they gave me my wings old and cold it looks like they just try to reheat it, don't you guys do that, you know better than that. WE as a customer are paying for our products you not giving out for free damn it!! My ticket# 55 read more

We have enjoyed Abbys for generations. They make the est pizza around. Absolute best potatoes. Great chicken. Our go-to family favorite. Great service, too. Fun old pictures of the area decorate the place. read more

Neither my husband nor I have had Abby's since we were kids so we figured we'd give it a whirl, gross! Some of the worst pizza & potatoes we've ever had. A total rip off. Low quality ingredients with a high price tag and I kept getting a freezer taste. It was so bad I'm pissed I gave them my money. With all the various places to get pizza, I don't know how this place even stays open. Never again! read more

We haven't had a pizza from here for so long and I'm glad we came back. The pizza was really good as well as a delightful delivery driver. If you haven't been there in awhile I would urge you to go back and give them a try. read more

Years ago, when our kids were younger, we loved eating here. Many good memories. But they have seriously gone down hill. They Abby's in Keizer is clean and the staff is friendly. However, the pizza was severely overcooked. They were stingy with the toppings. Overall, very disappointing. We won't be going back. read more

Oh my goodness!! Coldest pizza EVER! Used DoorDash & pizza arrived ahead of originally scheduled, by about 20mins. Dasher (Justin) also followed specific instructions & kept us from having to deal w/hysterical dog barking! Kool! However, apparently the restaurant allows DoorDash orders up to 6:40p, even though they don't close until 9p (on a Mon. 18 July, 2022), and I ordered at 6:20p which in & of itself isn't much of an issue. So, the ONLY 2 ways that our pizza could have gotten as cold as it was would have been: 1) The Dasher held in in front of the AC or out the window while driving to us.... 2) The staff decided it would be okay to send "old" pizza's that had already been made (maybe, previous customer order returned or never picked up), rather than making our pizza's to order as expected & proper. I am not convinced the former is the reason and therefore believe the latter to be on point. I WILL be calling Abby's tomorrow in search of the General Manager or Owner whichever is the case to provide a direct complaint, as I paid over $75 ($60+ for food alone!) for a Giant, a Large & a Large order of breadsticks, only to have to turn on the oven to reheat everything! Unacceptable! This is the 2nd of 3 visits to Abby's in as many years (I visit family) & only the 1st was MORE Outstanding than expected, I won't even get into the ridiculous experience of the 2nd. In summary, it seams that each experience is a 50/50 crap shoot. Good luck to y'all. read more

Great staff and best pizza need one in Beaverton Hillsboro area Good easy parking and good sized dining areas they have various kind of beer and small gaming room. Window for the kids to watch and small salad bar. They do deliver read more

I have been a loyal customer for 25 years. Today while at the Pendleton location I was informed they will no longer carry their special ranch. Honestly their pizza and spuds just aren't the same without the sauce. This cruddy Ken's Buttermilk makes it even worse. I am truly disappointed. I can't say that my family will be back. read more

I'm a fan... Love the cornmeal crust and the massive amount of topping they use. Everyone has their own idea of the best pizza.... For me, this thin crispy crust is my jam. If thick crust or NY style "fold in half" is your style you may not love Abby's... But this is "old school" style pizza that hits just right for me. read more

Very disappointed... ordered on Uber eats a couple pizza one was a taco pizza the taco pizza came with no topping when I called abbys they said the only option was to come pick up the toppings. I live across town so I was not going to do that. So because I ordered on Uber they take no responsibility for any mistake. I explained I was not looking for a full credit of the pizza just a discount on my next order due to the mess up i was told that was not an option and that because I ordered it on uber they take no responsibility for their mess up. This was the manager words exactly. So sad that this manager could have easily keep my family as a customer by giving me a discount toward my next purchase. apparently this business has not struggled like so many other businesses have durning these difficult times that they don't care if they lose customers. read more

Yes yes and yes!!! Greek salad is large enough for two. Lots of Feta cheese. Basic ranch dinner salad is smaller but good. Crisp lettuce. Pepperoni pizza is amazing, thin and crispy. The hot wings are more of a baked texture with a Frank's hot sauce but very good. I did not care for the garlic knots. I will be back. read more

Worst customer service experience ever. Only given part of my order, then get nasty attitude from some middle-aged lady with gray hair, who all but blamed ME for the fact they made only one of three items I ordered. Never again, courtesy of one person who refuses to accept she made a mistake (though can only making one-third of an order truly be called a mistake? Personally, I don't think so). Disgusting display of unprofessional behavior. Do yourself a solid and don't risk being the target of Dragon-lady. read more

use to have the best pizza in the area. They changed the crust. Went down from there. Use to get every week the last 2 were the worst I have ever had wont be back read more

I have always been a big fan of Abby's but I don't have one where I live. So I was in Salem and stopped by. The guy behind the counter was nice and took our order. He offered us cups for water while we wait; since we ordered to go. We ordered a large pepperoni pizza and side order of studs. The prices are a little higher than most chain pizza places but I think the quality is much better than most. I have the salad bar a once over and it was clean and seemed fresh. I have to agree with Chuck and Erin that the plates are small. If you order to go you get a nice size container. Its three time the plate size and the same price. The only problem with them was the girl that brought our order to us. There are a big pizza box on the bottom, smaller pizza box on top of that and a paper bag on top of that's. I knew what was in all the boxes and what was in the bag. The girl opened all everything. She showed and explained what everything was. I felt like she was treating me like I was stupid. She was dumping down our order. Kind of wired but I got over it. read more

Abby's Legendary Pizza - Inside - Pizza Near Me - Keizer, Oregon

This Is the 2nd time we have ordered from there and it has taken over 2 and a 1/2 hours to get our pizza both times. this time we waited an hour and 45 minutes and then they said they were just starting on our pizza yeah very bad customer service customer service they need to be honest so people can make an informed decision about dinner according to the time frame they have read more

Service was garbage, called us assholes, argued with us about how we were sitting at different tables based on how many people we had, we were shorted our refund and brought it to her attention and she said tough then destroyed our receipt. read more

Great pizza and customer service from staff. I really appreciate the time they take to get to know regulars that come in. Very clean as well which is something I appreciate! Stop in and try their Abbey's Special it's my favorite and they ALWAYS load on a bunch of toppings :) read more

Pizza was tasty and made pretty quick. A little pricey but the crust is one of the best I've had in a while.

I wouldn't recommend visiting this particular location. I have been here many times, but will never return. Without fail, they always burn my pizza. When placing a to go order, it's never ready at the specified time. I either stand around and wait, or I leave with a pizza that's been sitting atop of their oven for far too long. Ever heard of hand washing? After handling cash, changing the trash, or leaving the restroom, don't touch my food or prepare pizza. No, that three second splash at the sink doesn't count as hand washing. The employees look miserable and are not friendly. I get better service at Wal-Mart. read more

This food is amazing!!!!!!!! I had a philly cheesesteak sandwhich. I feel the bread was made with pizza dough and it was perfect!! I also had pizza and I loves the crust and how fresh the ingredients seem. It took some time for our order but hey it's not fast food and it was well worth the wait!! read more

Very rude. Didn't get order right and refused to correct it. Ordered over the phone went to pick up within 45 minutes and was not ready. Was my first time ordering from this place and I will not be returning. I will be sharing my opinion w everyone I know. I've spoken to a few others and they agree that their staff is extremely rude. read more

What the mother-F was I thinking??? This was the most disappointing meal I have had in a while. The pizza was terribly expensive--more than $25 for the large size! That's more than Padingtons! The 'one time thru' salad bar was $4.50 and the plate was smaller than the average salad plate you'd find in your own kitchen cupboard. It was more like a saucer than a plate! The pizza was average. Not as good as Padingtons, but not as bad as Pizza Hut. However, for $25 I expect superb pizza. The crust was odd and reminded me of a frozen Tony's brand pizza. Upon inspection of the pizza prep area, I noticed that the deep dish crusts were premade, par-baked, and stacked in plastic bags. Not a good sign. They also charge $2.50 more for deep dish (we didn't get deept dish). While discussing the werid crust with my comrads, I declared that the menu made claims of "fresh made dough daily". I grabbed the menu to prove it, only to realize that instead of "fresh dough MADE daily", it stated "dough that's ROLLED fresh daily". What does that mean, exactly? I just don't get it. The place seemed popular by the number of cars in the lot, but they all must have belonged to employees because we were the only customers. read more

I am raising my rating by one star for this business. First off, let me say: love the business. They care about their customers' satisfaction, they follow up, and went out of their way to make sure they're delivering a quality experience. After my first visit, where I gave them 2 stars, they made it up to me and gave me another shot, and mailed me a free coupon. But after my visit today I have come to the conclusion that I just do not care for their pizza. I think its just me. Other people obviously love this place, and you might too. (I drove by Sat. night and it was packed, so people like it here.) There was nothing "wrong" with the pizza today: it was Hot, fresh, and juicy. They delivered a quality product. For some reason I do not care for it. The flavor, perhaps of the sauce, or maybe it was the crust, or maybe both, but it is just not to my liking. Do I think YOU would like it? There is a very good chance of that. So I would recommend everybody go there, at least once, and give them a shot to earn your business. If you like it, then you've just found a great pizza spot. Its huge inside, and the people are friendly. Go check 'em out. (Abby's, I'm sorry that the "fit" wasn't right between my palate and your pizza... and I wish you much success with your business. Thank you for giving me another shot to review your place. Your attitude of customer service is so appreciated, and sorely missing from most places these days.) read more

I just spent 100 bucks for pizza. The breadsticks were cold and stale. The pizza I asked for no onions had onions. The "taco" pizza was cold and missing all its toppings. When I called to have the toppings brought to me (since it was delivery) they admitted they made the mistake but since DoorDash had delivered it, I needed to call them. I spoke with the manager and asked for either them to bring me the toppings or refund me for the taco pizza. She refused so I hung up. I called door dash who can't do anything because they didn't make the error and the transaction was already completed. I was able to get a $9 credit at DoorDash for the trouble, but no toppings. This is a horrible experience with Abby's and I'm pregnant and just wanted taco pizza. I'll never be back. This isn't the first time they have screwed up my order, but this is the first time they didn't make it right. Highly disappointed! read more

Pizza was on point. Similar to Pietros Pizza when their quality was 5 stars. Will be ordering from Abby's again!

Friday evening we finished up some errands & decided to grab a pizza. First place was Hard Wood Fire Pizza but they were slammed so we decided on Abby's. I called them up ordered a Hawaiian lady told me 20-25 mins. We arrived & waited for AN HOUR. My kids were beyond upset. I called by the time the manager FINALLY decided to take my call, my other half was walking out the door with our pizza! Both of my kids still really upset, trying to talk/hear the manager who was being snotty with me when I said I wasn't going back & having us wait any longer for her to "comp" my order!! She said they would mail out the stuff to comp me... which I have yet to receive & they're not even 2 miles away... For the giant Hawaiian we paid $24 to pick up, it wasn't that good or maybe after what we dealt with, it didn't seem appealing. Should have just went to Paddingtons where pizza is awesome & we've never had an issue! Plus their Hawaiian is $22 with better service & balloons for the kids! read more