I love coming here, they always have the cutest stuff and is well stocked! They already have spring…read moredecor coming in and 30% off some furniture/tables sales right now. Stopped in to check out a possible table. Nice staff as well that doesn't bother you while shopping.

I was at the store on January 27th. The store is clean and well lit. However, the atmosphere isn't…read morecordial or what I would call friendly. I called an employee over to show her a manufacturing defect on a table lamp and it seemed as if she could care less. I had every intent of buying a set of table lamps today, but no one even approached me. One thing is for sure no one will get Covid-19 at this store. Heck, you're lucky if they would get within 26 feet of you. This store like many that are the norm today illustrate why I so sorely miss the old family owned stores of the past. People use to genuinely act as if they were happy to see you. They saw customers as the lifeblood of their business. They knew that their existence depended on you coming again and again. I will probably go here again and hope against all hope that they behave as if they are in the business to sell things. If not, there's always the Internet.

Made the worst purchase OF MY LIFE in this store with sales associate Randi (sorry Randi this isn't…read moreyour fault). The furniture has unraveled from within. The customer 'service' is a total joke at the corporate level. I've been trying to get my items replaced for 406 days. This is what I have to show for $11,000. ** extra funny - they blocked me on Facebook for conversing with other patrons about similar experiences I guess, otherwise it was just from sheer embarrassment of their products and have been working hard to delete my yelps too, if you need proof of purchase I'd be happy to provide it, this review is totally legitimate, like it or not.

I visited your store a few times and on my last visit Beth helped me. She was lovely. She assured…read moreme I could order by phone once I had a chance to take some measurements. I called the store a few days later and asked for Beth. She wasn't there. Taymee is who I spoke to instead. Taymee was unpleasant. She treated me like I was a burden. Her tone and sighs clearly indicated she was uninterested in answering my questions or helping me place an order. She put me on hold at least 5 times, tried to rush me off the phone, and said she'd send the quote to my email and I could just call back and deal with Beth later. I never received the email. Beth contacted me a few days later, and again was lovely. I wanted to see some chairs I was considering in person so Beth said I could come to the store to see them, but she'd be on vacation so Taymee could help me. I reached out again asking for the quote via email and Taymee did not respond. After a few days I sent another email which Taymee did reply to saying simply "I sent the quote. Here it is again". No greeting, no let me know if you have questions... I noticed on the terrible picture she took of a printed quote my email was incorrect. I replied with a friendly message to let her know. I again received a short, unfriendly reply "Okay. Thank you." Your customers don't care who gets commission. We expect kind, friendly, courteous, helpful customer service no matter who we talk to. And at your price points you should offer nothing less than exceptional customer service. I'd be happy to forward the email correspondence. Just provide an email address. I expected much more from your company. In the next 1-2 months I'll be spending up to $20k in furnishings and it's unfortunate it won't be with Arhaus.

Barbie loves every part of me. She even Lovesac. But I don't think this is related to that…read more Fancy couches and futons at high prices inside the Cincinnati Mall, and this store can be found in a lot of suburban malls around the country because I guess these things are something that you can sell for quite a lot of money to rich people. So if that's your thing, look out for that. The high prices are the main problem. But nevertheless there you have it.

Whoever the tall blonde sales rep is, she was rude beyond measure! My niece was in from out of town…read moreand wanted to check out the Sac. She recently purchased a sactional online after coming to visit us several times and falling in love with ours. We called the store to verify hours before leaving the house to drive to the store. Once there, we were not permitted inside the store because we didn't have an appointment. If that's the case - WHY WERE WE NOT TOLD THIS WHEN WE CALLED? I understand all the Covid regulations etc, but communication to customers is seriously lacking. There is a sign posted on the door that said Max of 4 people inside. Ok, so there was 3 inside. I asked if my niece could take a quick look at the sac she was interested but wanted to check it out first had. We asked is she could just go in quickly to see it and the lady at the door went in to ask. When she came back out she said she was sorry but we couldn't without an appointment. The the lady inside proceeded to walk over to the door and say she couldn't hear her customers with the door open and she shoved the door closed. The poor lady at the door looked mortified at the rudeness shown to both her and us as potential customers. I wouldn't shop this store if you don't have to. Unbelievable!! I would go to another store or buy online! Just so rude and unacceptable.

As I have mentioned in previous reviews of Tuesday Morning, I'm a huge fan. However, this location…read morehas not been productive for me. I have visited three times and have yet to find something I couldn't live without! All Tuesday Morning locations that I've visited are in lower-rent type centers and often are on a lower level. This particular store smells musty inside. I've never been impressed by the employees, either. They seem too focused on inventory and stock to help customers.

I have to admit that I didn't even know the store existed until a few years ago. A friend of mine…read morewas always running there and coming up with some really cute gifts and funny nicknames for around her house. I would comment on whatever I saw and she would say she got it from Tuesday morning. Finally I decided I would have to check it out myself and I did. This is the kind of place where you walk in maybe looking for something specific, But you come out with a whole armful of things! They have cute seasonal decorations And there's always something new in the furniture section to check out. I don't get there as often as I like but when I do go I really have a good time.

This is for Colerain Twp location. False advertising to sum it up…read more Greeted by friendly associate who showed me to the items I saw online & was interested in. I had also brought print-outs with me. Advertisement and appliance was marked "LIKE NEW" which is described as "NO VISIBLE DAMAGE" on the item. They actually had two of this item on the floor. The one marked "LIKE NEW" has visible damage, literally on every side!!! Dents & scratches everywhere!! The other was marked "GOOD' and had one big dent in one side, & the other had a few smaller dents/marks but a lot less damage than the "LIKE NEW" item! When we mentioned it to the associate, he seemed salty in his response, like "I don't make the webpage or the signs, I just work here", then walked away & went back to doing something else. I felt it was not personal, just that he probably gets a lot of complaints & was frustrated. We thanked him when we left, he was pleasant & thanked us for coming in.

Went in to buy a couch and was able to find one within half an hour thanks to sales guy Nick!! I've…read morespent the past few weekends looking at different stores and have gotten almost zero help, so it was great to have someone go through with us and help find exactly what I needed. Thanks Nick!!