Brandon in the shoe department was a huge help when I was trying on shoes. No pressure…read morewhatsoever. The lady in plus size was so kind. I think they need a better selection, but the lady working there made my experience awesome. Great job hiring. Now, have more selection in the woman's section.

Return policy is the worst. I bought my husband pants for Christmas present and they didn't fit…read more Their return policy wasn't even extended for Christmas gifts.. will take business elsewhere

If you're looking for even a modicum of customer service, you will not find it at this…read moreMacys...except for the Starbucks inside! The person working at BlueMercury was very disgruntled that I asked for a sample of foundation, even after explaining I have very sensitive skin. They also applied my blush in quite an unflattering way. Dude was pushing for a sale, but the sample broke me out when I got home so... You want better attention than Sephora, you'll get it here. You want a worse attitude? You'll also get it here. On a difference visit, after scouring several departments to ask a question, a Macy's employee was walking my direction finally. The convo basically went like this: "Excuse me, miss?" Angrily she says, "I can't help you, can't you see I'm with a customer?" (No one else around but her and I) "I was just looking for the pajamas?" Her manner and tone were the rudest I've ever experienced. If I was a Karen, I would have cared enough to get her fired. I just had a question that took a few seconds! The bright spot of this Macys is the baristas at the Starbucks. They were hilarious and kept it real. They hooked a girl up! So, if you find yourself lost in this Macys, grab yourself a latte and leave!

I always feel like a paper bag blowing in the wind at Macy's. The store is massive and I'm just…read moreguessing where I'm gonna turn to find the section I'm looking. Usually just run into on accident and make it look like it was intentional, but I had no clue it was there. The aisles are clean and the service is good. The people who haven't been replaced by AI and bots who work there (if you can find them) which is a whole journey in itself help a lot. Once I've hunted them down they are very nice and knowledgeable on how to find the things I'm looking for in the clothing and more jungle called Macy's. However, I love that Macy's has everything and I value what they provide. Would highly recommend shopping at Macy's.

Love shopping Macys.com mainly because it's easy and selections usually are good. The specials and…read morefrequent sales offer really nice deals for bargain hunters. Worth a visit!

Larhonda who is a team lead was extremely unprofessional during my interaction with her today. The…read morelevel of service received was by far the worst and I've shopped at this location for many years. I inquired about a cologne that showed it being on sale on my device however in store it rang up as original price. The fine print on my device stated OR for purchases in store OR online. She was nasty with her tone and also lacked willingness to help. I waited for 20 mins before her manager Felisha, happened to walk by and without hesitation assisted me with a resolution. She went above and beyond and I felt much better that we had a resolution HOWEVER Mrs. Long nails LaRhonda with the bad attitude engaged another associate his name begins with "D" (I will update this review with his name at a later time) a tall, light skinned young man who immediately agreed with her without verifying that the item was not available at this location. The individuals lacked professionalism, both LaRhonda and D lied to my face and what's sad is that they was more concerned with getting everyone out before closing. I walked in at 711pm, the store closes at 8. You don't need to be in customer service if you have an attitude when assisting a customer. LaRhonda needs proper training on customer service. Horrible interaction with her nasty attitude. She needs to be in the back unboxing merchandise and away from customers. Thankfully Felisha stepped in at the right time.

A person said they would help me put me in a fitting room, then never came back. Big lack of…read moredresses and sizes. Nothing for a woman attending an event or wedding.

No notification they no longer offer CURBSIDE PICKUP…read more Very inconvenient for mothers with children! The elderly or anyone else that are unable to make it into the store. After contacting Corporate, I found out this is the ONLY store (kenwood town center) that Doesn't offer CURBSIDE pickup.

Hey y'all in Ohio look at the prices you get eight tacos for $4.31, steak and or you get ground…read morebeef for $2.83 and they had sushi fresh, sushi rolls the big ones, for $4.99 $5.99. You won't find that on the West Coast. I'm tempted to come back for lunch, but I usually go to Whole Foods. We'll see what catches my heart.

For the most part the store is clean and organized. The bathrooms on another hand are HORRIBLE…read more There was toilet paper stuffed in 3 of the bathroom stalls. It smells horrible, toilets and floors were dirty. I don't think the bathrooms are checked very often.

I'm so happy that The Exchange Market set up at Newport on the Levee. It's a nice big space, which…read moregives you plenty of room to social distance. It features local favorites, like Roebling Books, and pop up shops run by independent people, like A New Clothing. They also have a wine bar, sometimes have live music, and have an outdoor space.

Ollie's is a treasure hunt of bargain buyouts. They usually have a good selection of items that are…read moreadvertised in thie add. This is one of those places you go with an idea of what you want, not specifics. Say luggage, but being open to the brand. Salty or sweet snacks, but not a particular kind or brand. They always have some selection of books, toys, health and beauty, flooring, bedding, shelf stable foods, home decor... Some items are great deals, others not so much. This location is one that carries appliances. The appliance selection is generally small. On one visit the appliances were high end, and half off what Lowe's or Home Depot would sell them for. On my last visit, the appliances were all older, dented, base models. If you see something you are interested in, buy it. Do not wait. It is hard to know how long something will be there. I once waited a week, and when I came back the items was completely sold out. Ollie's has a rewards program. The program gives points for every dollar you spend. These points add up to rewards. On top of the rewards for your spending, random rewards are given throughout the year.

I have not been in this store in a little over a year. When I went in today I was shocked. It was…read morefilthy! No air conditioning, and inventory everywhere. Just bc this is a discount store does not mean it needs to be trashed.

This target is one million times better than the Florence location. It's very organized and they…read morealways have everything you need. It's never a challenge to find parking and is surrounded by a bunch of other shops- shop all in one place!

Went to buy some beef hotdogs. They had 4 different rows of ballpark beef franks. Every single…read morepackage was EXPIRED. Check the dates on what you buy because they're selling EXPIRED FOOD I told someone stocking and they simply said "okay"